Office Assistant

Position Summary

The purpose and mission of the City of Indianapolis and Marion County is to be productive, collaborative, and compliant in our work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.

Job Summary

This position is responsible for clerical and team member support. The incumbent in this position utilizes standard operating policies and procedures that controls most of their actions. Limited independent judgment is utilized. Position reports to Supervisor-Operations

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Deliver exceptional customer service via various channels (in-person, phone, email).
• Serve as the primary office receptionist and handle incoming/outgoing communication.
• Monitor general email and voice messages.
• Schedules appointments and meetings for team members
• Coordinate internal communications and facilitate distribution.
• Assist in preparing policy and procedure manuals.
• Optimize departmental resources through expertise.
• Update and manage specific databases efficiently.
• Maintain systematic plans and records for programs/projects.
• Keep the agency informed of relevant updates and changes.
• Welcome new hires and assist in facilitating their onboarding process effectively.
• Serves as backup to the MDC Secretary.
• Takes minutes at meetings, when requested
• Demonstrate efficient multitasking and deadline management skills.
• Must maintain confidentiality at all times.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
  
  

Qualifications

High School Diploma or equivalent with one (1) years of general office experience. Must have good oral and written communication skills. Must be able to use word processing software and write clear and concise minutes. Must have good organizational skills and be detail oriented.

Preferred Job Requirements And Qualifications

High School Diploma or equivalent with two (2) years of general office experience. Must have good oral and written communication skills. Must be able to use word processing software and write clear and concise minutes. Must have good organizational skills and be detail oriented.