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Microsoft

It might not get the same kind of attention as Google and Apple, but Microsoft is still one of the biggest and most powerful tech companies operating today. It runs Azure, one of the biggest cloud computing services, and maintains Windows 11 and the whole Office suite of software. It also makes plenty of Surface hardware and has a whole slew of gaming products, including the Xbox Series X. But the company is ever expanding — building new hardware, acquiring new game studios, and making sure that even if Microsoft doesn't run your phone, it can touch plenty of the apps on it.

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Microsoft might be resurrecting its mixed reality business

A rumored deal with Samsung could come to fruition around 2026.

Welcome to Notepad, a newsletter on Microsoft’s era-defining bets

Notepad will include analyses and scoops from a veteran Microsoft reporter.

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Qualcomm saved a spot for Microsoft on Manchester United’s new jersey.

Qualcomm’s Snapdragon sponsorship deal with Manchester United will go beyond the front of the jerseys. During select matches this season, Qualcomm can also extend its branding to the rear of Manchester United’s new jerseys. Qualcomm has selected Microsoft’s Copilot Plus logo for the FA Community Shield match tomorrow, its key ally in making Windows on Arm a reality.


The Copilot Plus PC logo at the rear of the Manchester United jersey.
The Copilot Plus PC logo at the rear of the Manchester United jersey.
Image: Manchester United
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CrowdStrike explains root cause of its giant IT outage.

CrowdStrike blamed testing software for taking down 8.5 million Windows machines last month, but now a full root cause analysis offers more details. The main issue was a mismatch between the input fields expected by CrowdStrike’s Falcon driver and the ones supplied in a content update. CrowdStrike is now promising to better test updates and is using two independent third-party software security vendors to review its sensor code and release processes.


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New York Times can add another seven million works to its complaint against OpenAI and Microsoft.

The newspaper will file an amended complaint by August 12. If the Times wins its suit, adding those works means those two companies are on the hook for a minimum of $7.5 billion in statutory damages alone.


‘There’s no price’ Microsoft could pay Apple to use Bing: all the spiciest parts of the Google antitrust ruling

Finally, a legal ruling on whether TikTok is a real search engine. (It’s not.)

CrowdStrike and Microsoft: all the latest news on the global IT outage

A global IT outage grounded flights and resulted in outages at the London Stock Exchange and other systems early Friday morning.

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Crash Bandicoot is coming to Xbox Game Pass.

Microsoft is adding Activision’s Crash Bandicoot N. Sane Trilogy to Xbox Game Pass on console, cloud, and PC on August 8th. Mafia: Definitive Edition is also being added to the service on August 13th. Crash Bandicoot is the latest Activision game to arrive on Game Pass, after Call of Duty: Modern Warfare III and Diablo IV.


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Adobe Premiere Pro is available on Snapdragon X Elite laptops.

As we started testing Windows 11 on Arm with new Copilot Plus PCs, we noticed issues with the performance of Adobe Premiere Pro. Adobe blocked the x86 software from Snapdragon X Elite laptops before their public launch, but now Windows Central says it’s available under emulation, and is “good enough for a basic video project,” while a planned Arm-native version is still in development.


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Microsoft is having some Azure issues again.

Multiple Azure services, including Azure DevOps, are down right now. The root cause appears to be a bad firewall configuration, according to sources at Microsoft. “This issue is impacting multiple geographies, mostly in North America and Latin America,” says Microsoft’s official Azure status page. These latest issues come less than a week after a configuration changed caused a similar Azure outage in Europe.


Azure status

[azure.status.microsoft]

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Microsoft now lists OpenAI as a competitor.

CNBC spotted the update this week in Microsoft’s risk factors with the SEC. These are managed by lawyers to help shield companies from shareholders lawsuits and generally pretty conservative. Still, the change feels like a sign of how OpenAI and its largest investor are drifting apart.

Relatedly, I couldn’t help but notice the number of times Microsoft execs mentioned OpenAI during their earnings call this week: zero.


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Verge Score

Surface Pro 11 review: tantalizingly close to the dream

The closest the company’s come to merging the power of a laptop with the battery life and flexibility of a tablet.

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Where is the Xbox mobile store?

Xbox president Sarah Bond revealed earlier this year that a new Xbox mobile store would be launching in July. Xbox fan Klobrille discovered an Xbox mobile store webpage recently, which suggests Xbox Insiders will get access first. “Testing has begun for our browser-based mobile store,” says Kari Perez, head of Xbox communications in a statement to The Verge. “Our work is progressing well and we will have more to share in the future.”

Update: Article updated with comment from Microsoft.


A message on Microsoft’s Xbox mobile store website.
A message on Microsoft’s Xbox mobile store website.
Screenshot by Tom Warren / The Verge
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GitHub users can mess around with different AI models in GitHub Models.

“From Llama 3.1, to GPT-4o and GPT-4o mini, to Phi 3 or Mistral Large 2, you can access each model via a built-in playground that lets you test different prompts and model parameters, for free, right in GitHub,” according to GitHub CEO Thomas Dohmke. Seems kind of like Microsoft’s take on Hugging Face.


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Microsoft is about to delay Avowed.

I’m hearing that Obsidian is about to announce an Avowed delay. The team had been targeting a November release, but with Xbox exclusive S.T.A.L.K.E.R. 2 delayed to November, things are getting stacked for Xbox games in the all-important holiday season. More on the Avowed delay and Xbox employees being back under one roof in this week’s issue of Notepad.


AI has a climate problem — but so does all of tech

How do you decide if AI is ‘worth’ the energy?

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Microsoft employees are getting a one-time ‘cash award.’

Microsoft employees are getting an extra bonus that will work out to between 10-25 percent of the value of their regular annual bonus, according to an internal memo seen by The Verge. The announcement comes at the end of Microsoft’s fiscal year, as the company’s cloud and AI efforts have continued to improve its stock price. The bonus will also help with employee retention in a competitive AI market.


Microsoft logo
Illustration: The Verge
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Hisense’s ultra-short throw laser projector is now Xbox certified.

The company claims its triple laser PX3-PRO is the world’s first UST projector to be “Designed for Xbox.” What that means isn’t entirely clear given the Xbox can’t take advantage of the projector’s 240Hz maximum refresh rate.

More useful may be the $3,499.99 PX3-PRO’s ability to automatically optimize its settings for gaming when it detects a console powering up.


A gamer playing Halo projected on a large screen using the Hisense PX3-PRO UST laser projector.
The Hisense PX3-PRO has a maximum refresh rate of 240Hz, but the Xbox doesn’t support it.
Image: Hisense
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Delta wants compensation from CrowdStrike and Microsoft.

Delta was hit particularly badly by the CrowdStrike outage that impacted millions of Windows-based machines earlier this month. Now, CNBC reports that Delta has hired an attorney to seek damages from both CrowdStrike and Microsoft after it had to cancel nearly 7,000 flights due to the IT outage. The outage may have cost Delta up to $500 million.


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Microsoft releases a technical dive into the CrowdStrike outage.

Along with CrowdStrike’s post incident review, this has Microsoft telemetry data and some explanations (performance, tamper resistance) for the kernel driver architecture that crashed millions of Windows systems.

Microsoft has called for locking down that access, and this post again brings up alternate options:

...security vendors can use minimal sensors that run in kernel mode for data collection and enforcement limiting exposure to availability issues. The remainder of the key product functionality includes managing updates, parsing content, and other operations can occur isolated within user mode where recoverability is possible.


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Microsoft’s latest blue screen can’t be blamed on CrowdStrike.

Believe it or not, there’s another blue screen that’s popping up on some Windows machines. Microsoft says some Windows 11 devices will see a blue BitLocker recovery screen at boot after installing the July 2024 Windows security update. The issue isn’t widespread, but those impacted will have to enter a recovery key to get a PC to boot properly. A fix is on the way.


The BitLocker recovery screen.
The BitLocker recovery screen.
Image: Microsoft
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Secure Boot is completely broken on many PCs.

Microsoft made Secure Boot a requirement for Windows 11, and has been pushing to use the technology to secure against BIOS rootkits for years. Now, researchers have found that Secure Boot has been compromised on more than 200 device models from Acer, Dell, Gigabyte, Intel, and more. Ars Technica reports that an important cryptographic key was published on GitHub in 2022, by “someone working for multiple US-based device manufacturers.”


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CrowdStrike CEO reports “97 percent of sensors are back online” after last week’s massive outage.

“However, we understand our work is not yet complete, and we remain committed to restoring every impacted system.,” CEO George Kurtz continued in his post on LinkedIn.

Yesterday, CrowdStrike released a detailed report on the software update that crashed 8.5 million Windows machines, along with some of the changes it plans to avoid similar issues in the future.