Dan.com Reviews

6,497  •  Great
TrustScore 4 out of 5

4.1

In the Online Marketplace category

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Rated 5 out of 5 stars

excellent…

Buying your own website is excellent and easy to use

Date of experience: August 09, 2023

Reply from Dan.com

Hello Yahya,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Am working on pizza restaurant I want…

Am working on pizza restaurant I want who people working with me

Date of experience: August 07, 2024

Reply from Dan.com

Hello Elizabeth,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

never actually used it

never actually used it, just find skibidi.com funny

Date of experience: July 31, 2024

Reply from Dan.com

Hello Go See Knr Owok,

Thank you for your feedback. We are very glad to hear that we were able to help you get what you need, and we look forward to helping again in the future.

With much appreciation,
-JM


Rated 1 out of 5 stars

I do not trust them at all any longer

I do not trust them at all any longer. Shafted me BY MANIPULATION into paying 25% commission instead of 5% . Do not trust them.

Date of experience: August 09, 2024

Reply from Dan.com

Hello James ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 1 out of 5 stars

Why are they trying to sell MY domains I own?

Well now, I type in MY domain name hosted at Porkbun, and has been at that registrar for 2 years, and paid for till 5 / 2026!

So, why is it being OFFERED at dan.com?
And way are they trying to sell it for . . .USD $395

And that is NOT the ONLY 1 that they have for 'sale" that 100% belongs to me, that they are trying to "sale" and the other domain I OWN is attempting to be sold at dan.com states (as in copied and pasted,)
Get this domain
Pay the full USD $2,495 now, or select Lease to own
Buy now USD $2,495

Which also BELONGS to me, and is *parked* at Porkbun.com until Aug 2025, which I will re-fund that domain, I OWN . . . ALSO

And I have screen-prints of my owned domains that are unlawfully for sell at dan.com!

Date of experience: August 06, 2024


Rated 5 out of 5 stars

Buying a domain through Dan.com is…

Buying a domain through Dan.com is simple and straightforward.

From a buyer's perspective the process was transparent, easy, and safe.

Really cool experience! Great customer service too.

Date of experience: July 01, 2024

Reply from Dan.com

Hello Celesta,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Luis has been a very helpful agent…

Luis has been a very helpful agent with all my issues during my leasing process, all the way up to moving time. I sincerely hope you keep Lewis for a very very long time because he is truly one of it's kind. ⭐⭐⭐⭐⭐

Date of experience: July 03, 2024

Reply from Dan.com

Hello IR787,

Thank you for your feedback and we are pleased to hear that Luis did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.

My many thanks,
-JM


Rated 5 out of 5 stars

Best company of its kind

Best company of its kind. There is not any company like Dan.com as of today.
Here are some of the things that I like about dan.com:

1. Payment on time
2. High quality traffic
3. Integrated with Afternic, so you are in front of 40+ million visitors
4. High quality customer service
5. Sleek and intuitive UX dashboard
6. Reliable and high speed website
7. High probability of sales if you have some high value domain names

Date of experience: June 17, 2024

Reply from Dan.com

Hello Виктория Щербак,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Best company of its kind

Best company of its kind. There is not any company like Dan.com as of today.
Here are some of the things that I like about dan.com:

1. Payment on time
2. High quality traffic
3. Integrated with Afternic, so you are in front of 40+ million visitors
4. High quality customer service
5. Sleek and intuitive UX dashboard
6. Reliable and high speed website
7. High probability of sales if you have some high value domain names

Date of experience: June 30, 2023

Reply from Dan.com

Hello Reza,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 1 out of 5 stars

Horrible platform

Horrible platform, after 11 months on this platform i got my first sale on 23rd this month, they ask me to push the domain and that what i did but after 48h surprised by an email saying they cancel the transaction and close my account. After hard work finding a buyer for my domain name they wasted me a sale of 375$. I do not recommend this platform to anyone.

Date of experience: July 23, 2024

Reply from Dan.com

Hello Youness,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 4 out of 5 stars

Cycle Solutions rep tarnished by courier partnership

I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfortunately CS have chosen to use TNT as their courier. It took one week to transport the bike from Wales to Scotland with delivery to wrong depots etc. I won’t elaborate how useless TNT are as a logistics outfit. Suffice to say they are dire. I have marked down one star for this reason. CS I urge you to sever ties with TNT. They are the reason for the majority of your negative reviews. You deserve to partner with a better courier.

Date of experience: May 29, 2024

Reply from Dan.com

Hello Gareth ,

Thank you for your feedback. I believe this review was intended to be posted elsewhere and want to ensure we can help where possible. We are a Domain Name Marketplace and not "TNT" mentioned in the review. I have sent a follow up email through Trustpilot so that we may look into this further.

My thanks,
JM


Rated 5 out of 5 stars

We have been using DAN for years to buy…

We have been using DAN for years to buy and also sell domain names. Legitimate marketplace. Top-notch support and great UX. Recommend to anyone. We know dozens of others who also use DAN regularly. If you are looking to buy a domain then DAN is one of the best platforms to use, If not, The Best.

Date of experience: June 01, 2024

Reply from Dan.com

Hello Alex,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 4 out of 5 stars

honest and attitude reflected me always who I am

I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency
empathy, strength that transforms from emotions, and passions. Outermost is attitude ,self respect, with honest to achieve the goals,no matter what your goal is, please keep mine above, get it from my whole life experiences. Cheers! All

Date of experience: December 15, 2023


Rated 5 out of 5 stars

Good Communication - overall felt safe

Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: August 15, 2023


Rated 5 out of 5 stars

Excellent

team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: December 05, 2023


Rated 1 out of 5 stars

GO DADDY AND DAN.COM ARE A FRAUD

DAN DOT CON OR WHATEVER IS A FRAUD - BAIT AND SWITCH PRACTICES. THEY TOOK THE DOMAIN I WANTED FROM MY CART AND NOW WANT 30,000 - I WILL NEVER TRUST DAN.COM, and this is a warning, USE ANY OTHER COMPANY YOU VAN FIND ON YOUT OWN. Anyone other THAN DAN.COM. DAN.com is not a legit company. ( EDITED BECAUSE THEY ACTUALLY FILED TO HAVE THIS TAKEN DOWN BECAUSE I SAID DO NOT USE DAN.COM, USE XXXXXXXXX DOT COM or XXXXXXXXX.com). Like I said DAN DOT CON is the worst company I HAVE EVER DEALT WITH. My GUT SAYS I WILL UPDATE THIS POST AGAIN). I OWN OVER 200 NAMES, AND IN THE NEXT 7, I WILL REMOVE ALL NAMES FROM any company with their name or likeness. I SUGGEST YOU TAKE YOUR BUSINESS SOMEWHERE ELSE. Dan dot don CANNOT BE TRUSTED - I JUST CHECKED OUR SCREEN RECORDING, WOW - these firms, are literally unregulated and WE HAVE TO POLICE OURSELVES. - HEY EDITED AGAIN, THE GUY BELOW MAKING EXCUSES - YOU KNOW THE NAME, YOU KNOW WHAT YOU DID. MAYBE SOMEONE ELSE WOULD JUST SIT BACK AND DO NOTHING. NOT ME. FIRST TIME I HAVE EVER REVIEWED ANYTHING IN MY LIFE. YOU ARE NOT GOOD FOR BUSINESS. YOU ARE NOT BEING HONEST. I CALL THAT A BAIT and SWITCH. THANKS FOR TRYING TO TALK YOUR WAY OUT OF THIS. HOW MANY MORE EMAILS DO YOU WANT TO SEND ME! #TRANSPARENCY LACKING

Date of experience: July 29, 2024

Reply from Dan.com

Hello Robby,

Thank you for your feedback. You can verify if a domain is already registered with a Domain Name Search on Registry websites such as ICANN. This will also give helpful information such as when the domain name was registered. I hope this information helps and we appreciate you sharing.

My thanks,
JM


Rated 5 out of 5 stars

Very nice guys, super professional

Very nice guys, and everything was so on time and professional. Definitely invite them to the kiddos next birthday bash. You'll love it 💕!

Date of experience: May 07, 2024

Reply from Dan.com

Hello Allis,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Excellent

Excellent! Superb customer service, helped guide us through the domain transfer with ease. I would definitely use Dan for future domain needs. Thank you for creating a process that is easy for your customers to navigate.

Date of experience: August 20, 2023


Rated 5 out of 5 stars

HD binoculars

From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself

Date of experience: September 30, 2023


Rated 4 out of 5 stars

Buying a domain from another owner

I sought out to purchase an existing domain from another owner. Working with Dan helped provide legitimacy to my dealings and the process was smooth and easy. They also provided reminders and steps for me to follow which made it very easy. I would not hesitate to recommend Dan for anything domain related

Date of experience: August 16, 2023