279 total
What I need is a loan and they customer service was very helpful on answering my question for a loan approval from my application thank you for your assistance.
Date of experience: July 02, 2024
Reply from Fiona
Thanks so much for the kind words! We are committed to providing the best user experience possible. That is why Fiona.com partners with a network of financial service providers who offer a variety of financial products.
Even with good credit their "offer" was for less than I needed, an interest rate twice as high as what I'm paying now, with a monthly payment 3x higher than what I'm paying now. And they are acting as if they were doing me a favor. Totally useless and an absolute waste of time.
Date of experience: March 28, 2023
Reply from Fiona
We appreciate your feedback and apologize for the frustration this experience caused you. Fiona.com is an embedded platform that powers a marketplace experience where consumers can shop and compare offers for financial products offered by our financial service provider Partners. Fiona.com does not take applications. Instead, we use the information you provide in the offer request form to match you with our financial service provider Partners. In some instances, our Partners may not have a financial product available that matches your unique circumstances. Fiona.com does not guarantee that you will receive any offers, as all determinations of creditworthiness and rates are decided by our Partners.
Wasn't sure about Fiona at first. I was searching/reading article's on how to manage debt. A Fiona link was within the article. It basically guaranteed suggested offers from various lenders, one I answered a few questions. Of the lenders it showed monthly cost depending the amount borrowing, percentage rate, term of loan. Needless to say, I applied with PenFed Credit Union and .y loan was approved 2 minutes later. With this being said, I highly recommend Fiona.
Date of experience: January 27, 2022
Reply from Fiona
Hello,
Thanks for using Fiona! We’re thrilled that you got funded, and yes, feel free to spread the word!
All the best,
Monica
Fiona.com is easy to use, get matched results instantly. Simply answer a few questions.
I was looking for a small personal loan to add little bit of detail to my financial profile, but 98% of off/online lenders denied my applications.
Fiona.com eventually found (1) particular lender for me that worked out great from start of application, approval to funding.
My user experience with Fiona.com has been sensational, exceptionally good.
Thank you - Fiona.com
Date of experience: April 07, 2022
Reply from Fiona
Hello,
That’s what we like to hear! Happy to hear about your seamless experience using Fiona.
All the best,
Monica
Used a unique email address to sign up with Fiona and check for loan options. Now, over the past few weeks I have received several additional emails and loan offers from other websites that were not a part of the initial offering. They are continuing to sell my information to third parties without my consent and with no option to stop since the emails do not come from Fiona.
Date of experience: May 19, 2022
Reply from Fiona
Hello Sam!
Thank you for using Fiona to get matched with pre-approved / pre-qualified loan offers.
We partner with a network of financial partners to provide offers and services to you. In using Fiona, you consented for Fiona to provide your information to lenders and financial services partners in order for you to receive financial recommendations from them, and to be contacted by Fiona and its partners via email. A list of all partners was also disclosed in that consent. To unsubscribe from the emails you receive directly from lenders, you will need to follow their unsubscribe process which you will find in the emails they send.
If you have any additional questions, please contact our Customer Service Department. We can be reached at help@hifiona.com or (800) 614-7505.
Regards,
Monica
It says it will give your info to its partners for loan purposes BY EMAIL. Now I have vague random texts coming from places that don't even tell you where they are from and they have my social security number. I only trusted it bc it was an advertisement from a bank.
Date of experience: August 28, 2023
Reply from Fiona
We appreciate your feedback. When you submitted a request for offers on Fiona.com, you consented to being contacted by Fiona and our financial service provider Partners. A list of our Partners was shared with you at the time we gathered your consent. Our Partners may contact you regarding offers made to you through Fiona.com. In addition, our Partners may also reach out to you regarding other products they have available. If you no longer wish to receive emails from our Partners, you can unsubscribe by clicking the unsubscribe link included in their email.
I apply for a debt consolidation and I ALWAYS get turned down. They say my outgoing is more than my incoming. I DO NOT PAY ANY MORTGAGE! My dive decree even states that! I am on time and no skipped payments. I am very capable of paying my monthly bills… No one realizes or looks into my information.
Date of experience: July 23, 2022
Reply from Fiona
Hello Julia,
We’re sorry you were unhappy with the matching results from our lenders. Fiona is a free online search engine that matches users with personalized financial product offers. All determinations of creditworthiness are decided by our lending partners and not Fiona.
We’d like to have you back again, as our partners are always updating their offers.
If you have any additional questions, please contact our Customer Service Department. We can be reached at help@hifiona.com
All the best,
Gary
This company does not verify your email. They will readily send tons of spam with your personal information to a third party.
I know this not as a consumer, but as a victim of their idiot customer (Earl Saxon) using my email in their application.
Date of experience: July 29, 2022
Reply from Fiona
Hello Earl,
Thank you for using Fiona to get matched with pre-approved / pre-qualified loan offers.
We partner with a network of financial partners to provide offers and services to you. In using Fiona, you consented for Fiona to provide your information to lenders and financial services partners in order for you to receive financial recommendations from them, and to be contacted by Fiona and its partners via email. A list of all partners was also disclosed in that consent.
In certain instances, lenders reach out to consumers directly to follow up on offers they provided through your search on Fiona. You can unsubscribe at any time from these communications, sent from Fiona or our lending partners, using the unsubscribe links provided in the emails. For more information about how Even collects and shares your data, please see our privacy policy located here:
https://evenfinancial.com/about/legal#privacy
If you have any additional questions, please contact our Customer Service Department. We can be reached at help@hifiona.com
All the best,
Gary
Visited the site because my Varo account recommended I try a loan through the. All they did was sell my information to other "potential lenders" and put me through a loophole of bs spammy loan offers. Don't do it
Date of experience: September 27, 2023
Reply from Fiona
We appreciate your feedback. Fiona.com is an embedded platform that powers a marketplace experience where consumers can shop and compare offers for financial products offered by our financial service provider Partners. When you request offers for financial products on Fiona.com, you consent to our Partners making a soft inquiry into your credit for the purpose of determining if they have any offers that are right for you. Soft inquiries do not impact your credit score. If you decide to accept an offer from one of our Partners, you will be redirected to that Partner’s site, where you must complete an application. The application process is fully owned by the Partner and may include a hard inquiry into your credit. Please consult the Partner’s application for information on consent for credit inquiries. Fiona does not make hard inquiries of consumer credit reports.
I could not believe how efficient my request for small loan was expedited! I am a credit union banker after all. After completing the required application ( very simple) I was given several offers by different lenders, various terms and rates to choose from. After making my choice and answering a few necessary questions my loan was confirmed, explained succinctly, and finalized in a couple hours! I could not be more pleased.
Date of experience: June 29, 2022
Reply from Fiona
Hello Linda,
We're so happy to read your feedback and feel free to spread the word!
All the best,
Gary
Having a one stop spot to view multiple offers takes the stress out of the process. Fiona makes it easy to rummage through all of the offers. All of the choices are laid out for you in one nice list. Kudos to Fiona for developing a platform that can not only assist in finding a loan, but also breaking them down to make your choice that much easier and transparent.
Date of experience: November 02, 2021
Reply from Fiona
This person gets it! Thank you for the kind words Robert, we’re delighted to hear how helpful Fiona was in helping you find a loan.
All the best,
Gary
Through medical hardship before and during that last year I had to use credit cards to survive. Nobody took a chance with me to get out of debt after everything settled down.
I paid my bills at time and even paid more if I had to, but the Banks denied help and treated me as second class citizen, but but with soothing voice and a smile naturally.
Thank you for being courteous, professional fast and easy.
Date of experience: January 26, 2022
Reply from Fiona
Hello,
Thanks so much for the kind words! We are committed to providing the best user experience, which includes a variety of options, competitive rates, and flexible terms.
All the best,
Monica
Fiona seems like they want to help me with a loan, this will be my first time trying to get help, I'm praying that they will approve my loan.
Date of experience: March 27, 2024
Reply from Fiona
Thanks, Clarissa! Fiona.com is a fast and easy way to shop and compare offers for financial products from our network of financial service provider Partners. We’re delighted to hear about your positive experience using Fiona.com.
Fiona matched me with several possibilities for a loan to consolidate my debts. Some had outrageous interest rates, while others did not. I obtained a loan at only 7.2% interest rate, thanks to Fiona's suggestions. Thanks, Fiona!
Date of experience: June 23, 2022
Reply from Fiona
Hello,
Thanks! Fiona is the fastest, easiest, and most comprehensive way to get financial product offers from top providers.
All the best,
Monica
I found Fiona looking through daily news sites cell phone and using them was able to get matched with the right credit card relief get out of debt. within a matter of 2 weeks I borrowed just enough to pay the 4 cards off that I was paying $400 in interest every month for 2 yrs.now my payment is $500 and in 3 yrs I'll be debt free! keep in mind my circumstances had changed during that 2 yrs otherwise I could manage. but I am so relieved 😃
Date of experience: March 31, 2022
Reply from Fiona
Hello!
Thank you for the feedback! At Fiona, we pride ourselves on a quick and easy online process, complimented by best-in-class customer service.
All the best,
Monica
They were beautiful, helped me help my daughter obtain transportation. Very polite and personal so I felt at home. Comfortable, addressed any questions I had. Provided me with a banking institution perfect for my needs. I will recommend Fiona to friends and family for the best information on any type of banking need you might have. Thankyou
Date of experience: September 14, 2021
I really like this feature because it is easy to use and makes the comparison of companies easy as well. I was able to pick the company that fit my needs the best. Obtaining the loan was easy and the terms offered in the quote actually matched when I submitted my application. Thank you for making this process easy for me. Everyone should give it a try because it is legitimate.
Date of experience: June 28, 2022
Reply from Fiona
Hello Walker,
Thanks so much for sharing this with us! We are committed to providing the best user experience, which includes a variety of options, competitive rates, and flexible terms.
All the best,
Gary
I had found this site while reading a financial article and gave them a try. I found Fiona to be very helpful in connecting with an institution that helped me with a consolidation loan. I can recommend Fiona again as they have quite a few lenders to choose from.
Date of experience: December 15, 2021
Reply from Fiona
Hello,
Thanks so much for the kind words! We are committed to providing the best user experience, which includes a variety of options, competitive rates, and flexible terms.
All the best,
Monica
I got an email that I could receive up to $250,000. I have a credit rating of 780, but I only make $50,000 a year, I put in all the necessary info and it came back that I could receive a credit check ( which I don't need) and a $5000 loan, talk about being misled
Date of experience: November 20, 2022
Reply from Fiona
Hello John,
Thank you for reaching out. By using Fiona, we hope our service results in you receiving the right financial product for your needs.
Fiona is a free online service that only requires users to fill out a simple and brief online form. Our platform also utilizes soft credit inquiries only, which have zero effect on your credit score.
Please note that Fiona is not a lender. We are a search engine that enables you to search for and get matched with personalized loan offers from our expansive network of premium providers. By filling out our form, you are not applying for a loan but are simply generating offers that may be available to you based on the information you’ve provided. Fiona cannot guarantee pre-approval or pre-qualification, as all determinations of creditworthiness and rates are decided by our lending partners.
Once you choose a lender on our platform and go to their website to apply for a loan, the lender may ask for additional information and documentation in order to make a determination on loan approval. Fiona, however, is not involved in the formal loan application process with the lender.
If you have any additional questions, please contact our Customer Service Department. We can be reached at help@hifiona.com.
Thank you,
Monica
I filled out a simple form to "check my rate" on this site. Now, I am completely inundated with emails and phone calls from dozens of companies trying to sell me loans that I'm not interested in. Many of these partners provide absolutely no way to "opt out" or to make the emails and calls stop. What a headache!
Fiona's website does not provide any way to opt out of this, or prevent your information from being blasted to dozens of other companies beforehand. Terrible experience and terrible company for doing this.
Buried in their privacy policy is a CYA clause that says they will provide all of your inputted information to their "partners" for marketing and transactional purposes. They have a separate clause saying they are "not in the business of selling" information to other parties which is obviously wrong and contradictory.
Date of experience: January 09, 2022
Reply from Fiona
Hello Matt,
We are sorry to hear about your experience using Fiona, and would like to assist in whatever way possible.
Please note that we only share a user’s information with our lending partners after their explicit opt-in, which is obtained when you consent to receive personalized offers through Fiona.
If at any time you want to stop receiving messages from Fiona, you can click an unsubscribe link in our email or email us directly to remove you. Our lending partners also have options to unsubscribe in their emails.
For any further assistance, you can contact our Customer Service Department at help@fiona.com or 1-(800) 614-7505.
Thank you,
Gary
