Sonic Auto Transportation Reviews

6,213  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Auto Broker category

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Reviews4.7

6,213 total


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Rated 5 out of 5 stars

Very pleased with their level of service

Sonic kept their promises and picked up the car exactly at the agreed time. The driver was very professional and courteous.

The delivery was also at the estimated time and the driver was very professional.

Will use them next year. Highly recommended.

Date of experience: June 13, 2024

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Rated 5 out of 5 stars

Delivery was great!

Delivery was great, car was shipped from WI to OH within 24 hours, dispatcher and driver were professional and easy to work with. Car arrived in perfect condition along with thorough documentation prior to moving the car and after. Would absolutely use this company again.

Date of experience: July 26, 2024


Rated 5 out of 5 stars

A job well done

Victory Wenzel was so helpful and responsive every time I reached out. I appreciated the support so much because I had never done this before. Anytime you’re shipping a car you have to be flexible. It all worked out beautifully.

Date of experience: July 08, 2024


Rated 5 out of 5 stars

Colorado to NJ

I recently shipped my car from Colorado to New Jersey with Sonic Auto Transport, and Anthony Daniel helped me with the entire process. Initially, I was provided with a lower quote, but two days before the shipment, the quote was increased. Anthony Daniel assisted in negotiating a final quote that was fair and acceptable. Despite this hiccup, the overall process was smooth. If I get the chance, I would ship my car with Sonic Auto Transport again.

Date of experience: August 02, 2024

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Rated 5 out of 5 stars

Sonic was fantastic

Sonic was fantastic, Tess was responsive and Luis picked up my vehicle on time, delivered it on time, with none of the notorious up fees and switch and bait actions of some of their counterparts. Such a great experience.

Date of experience: July 23, 2024


Rated 3 out of 5 stars

I’d use another service

Paul Carter quotes one thing and switches the price after you sign the contract agreeing not to work with other people. picks up your car and delivers it when they want to. They give an estimate day to deliver however when they realize they cannot make it on that day they don’t notify you. I had to call and speak to 3 different people to find out my car would arrive Friday instead of Tuesday.

Date of experience: July 12, 2024

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Rated 5 out of 5 stars

Great service

Jeff made everything as easy as possible and kept me up to date on my driver and delivery. He also fought for me to get a better price. I’d recommend Jeff and sonic auto transportation

Date of experience: August 06, 2024


Rated 5 out of 5 stars

Have used Sonic twice this year

Have used Sonic twice this year - shipping two vehicles from FL to CA. Both arrived on schedule and smoothly. From booking to delivery couldn't have been better. Mateo coordinated everything and was very responsive.

Date of experience: August 05, 2024


Rated 5 out of 5 stars

It was smooth experience

It was smooth experience. They gave me best possible price. Transport the car in time. Ariana Moretti went way and beyond to give me best price and pick up /deliver the vehicle on time , she was very helpful and professional throughout the process. I would definitely recommend.

Date of experience: July 30, 2024

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Rated 2 out of 5 stars

Unprofessional quoting process

Tyler Ross provided us a quote to ship our vehicle from Detroit to San Diego at $775 where upon I signed a contract.
The week the vehicle was to be shipped Tyler claimed only one driver was available and it would cost $1150. I had no option at that point.
This type of business practice is unprofessional and one quickly losses trust.
Once the driver was assigned, Tyler did not return my calls or texts.
The vehicle did reach safely hence the 2-Star and not 1-Star.

Date of experience: July 11, 2024

Reply from Sonic Auto Transportation

Dear Customer, Unfortunately, we are only the middleman between you and the driver and have no power to determine the final cost, only to make an impact on the driver in order to make the price as reasonable as possible. Tyler did his best to get the price as low as he could, however $1150 that was the lowest rate that drivers agreed on, and it was proposed to you as well. We appreciate your patience. Thank you.


Rated 5 out of 5 stars

Trustworthy Company with Great Customer Service

I move around a lot for work and need my vehicle transported with every move. I have used Sonic multiple times and they are only company I will use. David is trustworthy and has always provided me with excellent customer service. He always stays in contact with me throughout the entire process and makes sure I get the lowest price possible. David and Sonic are amazing and I highly recommend using them for all your auto transport needs!

Date of experience: August 01, 2024


Rated 5 out of 5 stars

I needed to ship a car from a remote…

I needed to ship a car from a remote part of AZ to NJ kinda last minute. I got several quotes from brokers and spoke to a few but wound up going with Owen Nelson from Sonic. He was honest, kept good communication, and stuck with us through the process. Would highly recommend using this guy.

Date of experience: July 29, 2024

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Rated 5 out of 5 stars

I was a little skeptical at the…

I was a little skeptical at the beginning giving my recent experience with another "transport company" that turned out to be a complete scam. Owen helped me to get my vehicle on a trailer the same day that I contacted him. He tried his best to work under my terms and made it happen at the price we agreed at the beginning. I will be using him in the future without a doubt. I'll give an update as soon as I get my car delivered at 8am tomorrow. Thank you Owen!

Date of experience: July 31, 2024


Rated 5 out of 5 stars

I must say I was very anxious about…

I must say I was very anxious about doing this but Ariana M. at Sonic did a great job arranging the transport of our vehicle! She was diligent and persistent. She kept us in our price range and the drivers were super nice. They actually arrived a day earlier than expected from Georgia to Las Vegas.

Date of experience: July 26, 2024


Rated 4 out of 5 stars

Car was picked up and dropped off…

Car was picked up and dropped off safely and the price wasn’t too expensive. Communications wasn’t exactly what I prefer but it was better than a lot of others. It could have been because the requests and the price I was originally looking for. I would definitely recommend David Makenzie everything went as planned….

Date of experience: July 15, 2024