Student.com Reviews

2,400  •  Excellent
TrustScore 4.5 out of 5

4.5

In the Student Housing Center category

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Rated 5 out of 5 stars

Really good service!

Dineshkarthik helped me throughout the process and was really patient even though i had lots of requests and lots of delays during the process. Really appreciate this service!

Date of experience: August 08, 2024


Rated 5 out of 5 stars

Exceptional Service (Ask For Kelvin Lee)

This service was recommended to me by a friend and I have no regrets. Sydney's housing market is incredibly competitive, and I struggled to find anything suitable on my own. Mr. Kelvin Lee stepped in and contacted everyone necessary, making the entire process significantly easier. He found accommodations that perfectly matched my preferences and budget.

Mr. Kelvin's efforts made the process 100x easier, and to be honest, I wouldn't have been able to find housing this quickly without his help. I highly recommend this service to anyone in need of student accommodation.

Thank you student.com and thank you Mr Kelvin especially. :)

Date of experience: July 16, 2024

Reply from Student.com

Thank you so much for sharing your positive experience with us! We’re delighted to hear that Kelvin was able to assist you in finding your new home in Sydney. It’s wonderful to know that his efforts made the process easier and matched your preferences and budget.

Your recommendation means a lot to us, and we’re glad that we could be of help. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.

Thank you again, and enjoy your new accommodation!


Rated 5 out of 5 stars

Mr Sunil Sam has been a great help

Mr Sunil Sam has been a great help in guiding me sort things. He replies almost immediately and is very kind. Definitely recommended to go through student.com!

Date of experience: June 21, 2024

Reply from Student.com

Thank you for sharing your positive experience with Sunil We’re thrilled to hear that he was prompt, kind, and helpful in guiding you through the process. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new accommodation!


Rated 5 out of 5 stars

Sunil Sampras

I’m a student from Singapore, embarking on a 1 year study programme in London. In the search for a studio apartment, I was put in touch with Sunil, a consultant with Student.com.

Sunil was efficient, understanding, and knowledgeable. He was quick to resolve my concerns throughout the booking process, and expertly dealt with some issues that arose from technical glitches on the site.

I highly recommend Student.com, and kudos to Sunil for his professionalism.

Date of experience: May 14, 2024

Reply from Student.com

It sounds like you had a great experience with Sunil and Student.com! Finding accommodation can be quite stressful, especially when you're moving to a new city for studies. It's fantastic to hear that Sunil was efficient, understanding, and knowledgeable, making the process smoother for you. Good luck with your studies in London! If you need any more advice or assistance while you're there, feel free to ask.


Rated 5 out of 5 stars

We really appreciate to Dineshkarthik…

We really appreciate to Dineshkarthik for his help to find my children accomodation in Sydney Australia. Very helpfull, quick response. I was able to contact Dinesh anytime even during night time. Thank you Dinesh... 👍👍👍

Date of experience: May 05, 2024

Reply from Student.com

I'm delighted to hear that Dinesh provided such helpful assistance in finding accommodation for your children in Sydney. It's wonderful that he was responsive and available to assist you, even during nighttime. If you have any more questions or need further assistance, feel free to reach out.


Rated 5 out of 5 stars

Thanks to Dineshkarthik

Thanks Dineshkarthik for helping me arrange my accommodation at Cambridge. He is responsible with fast response to all my questions so that I can get an ideal room very quickly. I appreciate it.

Date of experience: May 07, 2024

Reply from Student.com

You're welcome! I'm glad to hear that Dinesh provided you with such excellent service. Ensuring that you could secure an ideal room quickly is always our goal. If you have any more questions or need further assistance, feel free to reach out. Enjoy your accommodation in Cambridge!


Rated 1 out of 5 stars

Scamming students.

Please no matter what happens do not contact these thieves and expect them to help you get an accommodation because they only care about stealing your money.

I first booked a room through this website and paid the deposit for it and after a couple hours they told me that the room was not available (?). I asked for a refund and they stopped responding. The person who was e-mailing me was the most unprofessional customer service I have ever encountered.

Please save your money and stay away!

Date of experience: August 24, 2023

Reply from Student.com

We sincerely apologize for the negative experience you encountered while using our service. It's deeply disappointing to hear that we fell short of your expectations, and we understand the frustration that this may have caused you. Providing reliable and professional service is our top priority, and we regret any inconvenience or disappointment you may have experienced as a result of this situation.

Your feedback is invaluable to us, and we take it seriously. Rest assured that we are actively investigating this issue to prevent similar occurrences in the future. We are committed to addressing any shortcomings and continuously improving our services to ensure a better experience for all our users. Accommodation availability shifts rapidly throughout the year and we try to ensure that all requirements are met when taking bookings and working with our partners.

If there's anything further we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. we are here to help in any way we can.


Rated 1 out of 5 stars

Stay away at all costs

Be very wary of using this company. In my experience they used pressure sell techniques including telling us there were few rooms left and many people waiting to book so we needed to hurry. In such a high pressure market as london this justs add to the anxiety of trying to find accommodation. We felt pushed into making a booking before we were ready and once we had done that we could get no contact from our consultant. Really terrible experience - stay away at all costs.

Date of experience: August 10, 2023

Reply from Student.com

We're sorry to hear that you felt pressured during the booking process. We know that finding suitable accommodation is a significant decision, and our aim is to always provide a positive and stress-free experience for our customers.

We regret that you weren't able to receive the level of support and communication you expected from our consultant. Your concerns have been noted, and we will investigate what has happened and use your feedback to improve our services and ensure a better experience in the future.

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and dissatisfaction you've encountered during your interaction with our company. We appreciate your feedback and will work to ensure a more positive experience in the future.


Rated 5 out of 5 stars

Sincere thanks to student.com team

No regrets after choosing student.com as my mentor in helping me out finding best suitable accommodation for me in London for my soon to commence course. Special thanks to Mr.Dinesh Karthik who was constantly in touch with me as a mentor , he is polite, knowledgeable and really helpful at every point I got stuck or had a doubt upon. Sincere thanks to Mr.Karthik & entire student.com team for making my journey hustle free.

Date of experience: August 09, 2023

Reply from Student.com


We're thrilled to hear about your positive experience with student.com! It's fantastic to know that Dinesh, was able to assist you effectively in finding the ideal accommodation for your course in London.

We take pride in providing dedicated support to our students, and we're delighted that Dinesh's guidance, politeness, and knowledge were instrumental in making your journey hassle-free.

Your appreciation means a lot to us, and we're grateful for the opportunity to be a part of your accommodation search. Thank you for choosing student.com!


Rated 5 out of 5 stars

He is very helpful and patient with me…

He is very helpful and patient with me as I asked many questions and he's able to comply with every single question I have. Always found a solution to any problem as well.

Date of experience: May 25, 2024

Reply from Student.com

Thank you for sharing your experience! We're delighted to hear that our team was helpful and patient, answering all your questions and finding solutions. Providing excellent service is our top priority, and we're glad we could assist you so effectively. If you need further assistance, please feel free to reach out. Enjoy your new accommodation!


Rated 5 out of 5 stars

Great experience

The hunt for student housing was daunting. Luckily, I was connected with Sunil Sam, who helped me narrow down suitable options. He recommended the best accommodation type based on my preferences, and after I selected the apartment I wanted, he guided me through each step of the booking process with the utmost patience and calmness. He was able to answer all my questions and eased my anxiety to a large extent. I wouldn't have been able to find what I was looking for without his help. A huge shoutout to Sunil!

Date of experience: December 25, 2022

Reply from Student.com

It's great to hear that Sunil was able to provide you with such excellent assistance in finding your student accommodation! His guidance and support made the process much smoother for you. If you're satisfied with your new accommodation, consider sharing your positive experience by leaving a review on Student.com. This can help other students who are also searching for housing options. Thank you for sharing your experience!


Rated 5 out of 5 stars

Excellent Accommodation Service for Students!

I recently used Student.com to find accommodation near my university, and I couldn't be happier with the service! From the easy-to-use website to the helpful customer support team, everything exceeded my expectations. The options provided were diverse, and I found the perfect place that fits my needs and budget. The booking process was straightforward, and I felt supported every step of the way, especially by my Booking Consultant - Nutan Sah. I highly recommend Student.com to any student searching for accommodation. Thank you for making this part of my journey stress-free!

Date of experience: February 28, 2024

Reply from Student.com


Thank you for sharing your positive experience with Student.com! We're delighted to hear that you found the perfect accommodation near your university with the help of our website and customer support team. Nutan and the rest of our team work hard to ensure that students like you have a stress-free experience when searching for housing. Your recommendation means a lot to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.


Rated 5 out of 5 stars

amazing customer service and really helpful

I initially contacted student.com to help me search for any type of accommodation. They found me a few options and were really helpful every step of the way especially when the property was completely unresponsive and cancelled my booking. I would like to specially mention Shristi Shah who went out of her way to help me look for places when I was almost stranded due to the random cancellation. She was always replying to messages quickly and made my whole experience a lot easier so huge thanks to her! I would definitely recommend student.com in helping to book accommodation.

Date of experience: September 08, 2023

Reply from Student.com

Thank you for sharing your experience with Student.com. We're delighted to hear that we could assist you in finding accommodation and that Shristi went above and beyond to help you, especially during a challenging situation. Your positive feedback means a lot to us, and we truly appreciate your recommendation.

Once again, thank you for choosing Student.com, and we wish you a comfortable and enjoyable stay in your new accommodation.


Rated 5 out of 5 stars

Great!

Was feeling lost about my options, but after a quick chat with Sunil Sam I knew exactly what to go ahead with. He actively sent me options while taking into consideration my requirements and in less than a few hours, I had booked my student accommodation. Thanks again Sunil!

Date of experience: June 09, 2023

Reply from Student.com

Thank you for sharing your positive experience with Sunil. We're delighted he could assist you efficiently and help you find the perfect student accommodation. If you have a moment, we'd greatly appreciate your feedback on the accommodation you booked through Student.com.


Rated 5 out of 5 stars

Student.com is really amazing customer…

Student.com is really amazing customer service and helpful to the students who look for accommodation in abroad to study. I would specially mention Dinesh Kartik Sir who helped to look places which is as per our convenience and budget. He always attended the calls and replying the messages quickly with huge patience. He guided, helped me every step keeping his family problems aside. His father was serious in the hospital, even though he helped me a lot. I really appreciate his devotion to help and guide the students to book accommodation for the study in abroad. I thank you very much to Student.com and Dinesh Kartik Sir for the best services provided by them. I will definitely recommend them to other students also.

Date of experience: September 18, 2023

Reply from Student.com

Thank you for your heartfelt appreciation. We're delighted that you found our service amazing and helpful in your search for accommodation abroad. We strive to assist students in finding suitable places that align with their preferences and budget.

We greatly value your kind words regarding Dinesh. We appreciate his dedication and the effort he put into assisting you, especially during a challenging time. We're glad he could guide you through the process with patience and efficiency.

Thank you for recommending Student.com to other students. Your trust in our services means a lot please feel free to review your new home on student.com to support other students search in the future.

We wish you the best in your studies abroad!


Rated 5 out of 5 stars

Actual Heroes

Me and my friend got ourself into quite the predicament. through a misscomunication, we though our university would fix our accomodations for us. We realized way later than we should that this is redicilous and we need to find something available as quick as possible. We go to student.com and just as panic is about to grip us, Anjali answers our call. Very quickly we get the precise help we need and can confirm that we now have place to stay during our studies. From the bottom of our hearts. Thank you! - Benjamin and Håkon

Date of experience: July 21, 2023

Reply from Student.com

Thank you for sharing your experience with us. We understand that getting into such predicaments can be stressful, but we're glad you reached out to Student.com for help.

We're delighted to hear that Anjali was able to quickly provide you with the precise assistance you needed, and that you were able to secure a place to stay for your studies.

Your satisfaction is our priority, and we're thrilled that we could help you during this crucial time.

Thank you for choosing Student.com, and we wish you both all the best in your studies and new accommodation!


Rated 1 out of 5 stars

Awful scammers

Awful. My booking agent was Kiara Singh. I made a booking which I then wished to cancel straight away. I was told she would process the refund (April 28th) and it would take 7-10 days… it is now May 17th and I still do not have this refund and she is ignoring every attempt at contact, and so are student.com….
SCAM!!!

Date of experience: May 17, 2024

Reply from Student.com

Thank you for your review we are currently investigating this and working with the accommodation partner that you booked to confirm the status of this refund, our team will be in touch with you directly to share further details.


Rated 5 out of 5 stars

Dinesh Karthik was very responsive

Dinesh Karthik was very responsive, friendly, and helpful for us
he help us to find accommodation for our son, he help to find the accommodation suitable with our budget
thanks dinesh!!

Date of experience: May 05, 2024

Reply from Student.com

It's great to hear that Dinesh provided such helpful and friendly assistance in finding accommodation for your son within your budget. I'm glad he was responsive and made the process smoother for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out.


Rated 5 out of 5 stars

Thank you Student.com and Mr. Dinesh

I was so much worried and confused about my accommodation in the UK for my higher studies. I had no idea about how to proceed further and how the accommodation will be. I'm very thankful to Student.com for making the accommodation process very easier and effortlessly done by Mr. DineshKarthik Diyyala. He had so much patience and clarified all my needs timely and built the trust in me. The process was so smooth and they helped to get over with all the odds. My sincere thanks to the team.

Date of experience: June 26, 2023

Reply from Student.com

Thank you for sharing your experience with us! We are delighted to hear that Student.com, particularly Dinesh, made your accommodation process easier and stress-free.

We understand how overwhelming it can be to find accommodation for higher studies in a foreign country and we take pride in providing a smooth and efficient process for our users, and we're grateful for your kind words of appreciation.

Thank you for choosing Student.com, and we wish you all the best in your higher studies in the UK!