2,990 total
Jeevitha S - Thanks for helping me out regarding website issues & you were quick and responded as per your time not even a second late response.
You made by day for resolving website and hosting issues.
Date of experience: August 09, 2024
I am new to A2 Hosting and have used other Hosting services previously - and I am very impressed with the great customer support provided by A2 Hosting! You can chat 24/7 and get immediate help. Highly recommend!
Date of experience: August 10, 2024
I've had a TERRIBLE experience with Bluehost recently and moved my business to A2Hosting. I had to reach out to tech support at A2 and was extremely pleased with Michael B's help in solving my problem. He completely understood my issues and resolved them without hassle. He's also scheduled a follow-up note to ensure all the concerns I contacted A2 about are resolved because of the propagation time for nameservers. Thanks Michael!
Date of experience: August 05, 2024
I did have one issue with them but was resolved quickly. If your looking for a host that is actually willing to help you setup a vbulletin forum when you first sign up (if you don't know what your doing), A2 hosting is great and their prices are pretty good too. Fast speeds and excellent customer service.
Date of experience: August 05, 2024
absolutely perfect chat experiance and helped restore my site without me stressing out. been using these for a while now and cant fault them
Date of experience: August 08, 2024
A2 Hosting always helps me not to feel stupid. They are patient and helpful. Ideal for someone who wants a website but has no IT knowledge
Date of experience: August 10, 2024
I cannot begin to express how much I appreciate how well you have addressed my issue. I felt I was making the right decision to host with A2 in 2018 and that decision is positively compounded with the way this was handled.
Looking forward to many, many more triennial renewals.
Date of experience: August 06, 2024
My rep was super informative and knowledgeable about the products at A2. I highly recommend A2hosting to anyone building a website, especially small business. Yourmobilecosmo.com will be so much better because of A2, thank you! Those looking for salon services at home will now be able to find us!
Date of experience: August 02, 2024
Soundarya S. is a perfect problem solver, Was a great experience how he/she solved my issue. I really a fan of A2hosting because of their services and great support like I got just now. :)
Date of experience: August 05, 2024
Today I had two problems logging into WordPress and trouble with my SSL certificate. I reached out on the chat and the person helped me so much. The changed the passwords and helped me to get my login to work and they fixed problems with my SSL. I felt really satisfied.
Date of experience: August 04, 2024
Way to confusing for us to set up email to Outlook, and the Titan App. also don't try calling them, right when you call the customer service number, it basically tell you hang up, cause you have a better chance on live chat. we help for over 1.5 hours. We cancelled and went back to Go Daddy, after two days of trying to get email hosting. one star only because we had too
Date of experience: July 31, 2024
Reply from A2 Hosting
Hello Bamm,
Thank you for sharing your feedback with us. We're sorry to hear about the difficulties you experienced while setting up your email and contacting our support team.
We understand how frustrating it can be when things don't go smoothly. Our goal is to provide a seamless experience. We're taking steps to improve these areas to ensure a better experience for all our customers.
We would appreciate the opportunity to make things right. If you’re open to it, please reach out to me directly at jdrago@a2hosting.com so I can further investigate your experience.
Thank you for giving us a try, and we hope to have the chance to serve you better in the future.
-Justin
My site went offline and the rep helped me get back online.within minutes. Very helpful and friendly!
Date of experience: August 11, 2024
I opened a ticket via the portal that morning and it was assigned pretty quickly. At 4:00pm I called to check on it as nothing had been reported on the ticket. The rep that I spoke to was not assigned the ticket but got me up and running in about 10 minutes, was patient with my questions and provided me with the steps he took to resolve it so I could help myself next time. great support!
Date of experience: July 29, 2024
Excellent help and support from Priyanka.
Communicated clearly without rushing.
Thank you
Date of experience: August 09, 2024
Absolutely incredible service! I have been a customer for over 6 years, created over a dozen tickets, and every single time their support staff has managed to help me through all the issues. Its perfect for mundane boring IT stuff. However...
Their current policy disallows everything that has to do with adult content. Unfortunately that also includes art, and since the vast majority of my friends are artists of various mediums, I cannot recommend this service to them. I really hope that they revise the policy and make an exception for art in the future.
Date of experience: July 27, 2024
I am using A2Hosting since 2017. Their customer service is good and hosting speed is also good.
Date of experience: May 07, 2024
I am a new customer to A2 Hosting. Setting everything up was easy and their support staff are really helpful and answer queries very quickly.
I am really impressed with their service and the speed of their hosting platform.
Date of experience: August 01, 2024
I work in IT and I get lost occasionally with this backend stuff.
Every single time that I've contacted A2 for support they have been polite, helpful and to the point to allow me to move forwards with what I need to do. Their service is second to none.
Date of experience: August 01, 2024
Excellent service! Keep it up with the fast response times
Date of experience: August 10, 2024
I dislike IP blocking, Hostgator doing very well in this side, we have full management of their server and we removed block from Tanzania
Date of experience: August 06, 2024
Reply from A2 Hosting
Hello,
Thank you for taking the time to share your feedback. We understand your frustration with IP blocking and we're sorry to hear about the inconvenience this has caused.
Our primary goal is to ensure the security and reliability of our services, which sometimes necessitates IP blocking to protect against potential threats. However, we also strive to provide flexibility and control for our users.
We'd love the opportunity to address this issue directly and see if there are any adjustments or solutions that can better meet your needs. Please contact me directly at jdrago@a2hosting.com and I'll do my best to assist you.
Thank you for bringing this to our attention.
-Justin
