Allconnect.com Reviews

My current provider was unable to provide service to my new apartment down the hall. I called xfinity and they hit the ball out of the park! Lower Monthly rate and excellent service!

Date of experience: August 06, 2024

Both times I called everyone was very informative and cheerful. A great experience. I cannot wait to get my internet device that they recommended for me. Thank you so much

Date of experience: August 03, 2024

The agent was excited to help me and did a fantastic job getting me the internet provider that could help me out! Awesome work keep these employees happy and excited and you will go far!!

Date of experience: August 02, 2024

what made it great is that I received the best deal especially when I called the internet/cable company direct and asked for senior discount and they came back with $130 but when I called Allconnect they hooked me up with same company for $29.99

Date of experience: July 31, 2024

Kelly and Elizabeth were very kind, pleasant, and efficient as they helped me get Service from Spectrum.
I am looking forward to getting my new Service on August 1st which is only a 2 day turnaround which is also very impressive.
Thank you,
E.D. Flood

Date of experience: July 30, 2024

I had been offered internet service which I couldn't pass up the deal how ever .y first appointment was canceled for whatever reason which did upset me a little bit but when I called back they was able to get me an appointment as quickly as possible and now I have my I telnet service the very next day through breezeline

Date of experience: August 01, 2024

I just asked to get internet and stated that I do NOT have possession of the house yet and asked to NOT deliver till next Friday. The package was sent over night and arrived at a vacant house today, was left on the front porch and it's 25 miles from where I live now. I also asked NOT to have my info sent to ADT and it was sent anyway and I ended up having to block the ADT number from calling me. The person that I spoke with wasn't listening to anything that I said to her.

Date of experience: August 07, 2024

The main reason is that the representative was very honest and took as much time as needed to fulfill my request. The representative also let me know all the details and requirements for the installation and a solid price range with no problems.

Date of experience: August 01, 2024

This company and it's employee's are the worst. Glassdoor has a 2.6 rating for working there so it must be a terrible existence working there. I deal with the fallout from All Connect who uses cheap tricks and lies to sign you up with cable, internet, and phone service after you set up electric service. They lie about pricing and make up fake numbers if you don't use them specifically. Please just hang up on them and order services directly. This third party company will lie, cheat, and steal to get you to sign up and even puts in orders without consent!!! Stay away from All Connect!!!

Date of experience: August 06, 2024

This is my first time setting up Internet in Texas for an apartment. I appreciated talking to a real person. The lady who helped me, Alexa, was very knowledgeable and proficient. She quickly got me set up with a perfect Internet plan.

Date of experience: July 24, 2024

The person I talked to was able to help me find services that works in my area and she was very patience with me. She even set up the whole appointment for them to come down here

Date of experience: August 01, 2024

I need the thank all of those involved.The first person from All Connect that took my initial call in Spanish from Colombia, who's name I can't remember was super friendly. Dequan, who completed the process at Spectrum was skillful and kind in keeping me calm answering 1K questions without losing it . Ricardo, the tech, that came to install the line with a great big smile that never died. Allconnect and Spectrum gave me the best experience ever and I hope they don't change!

Date of experience: July 08, 2024

Hi,on my call on with a Costumer service they really did work with me so good and easy and I do really appreciate all things they done for me to get my internet be confirm and ready to be set up.thank you so much

Date of experience: July 22, 2024

The representative was so sweet and friendly. So patient with me.

Date of experience: August 04, 2024

I called for pricing and information on new internet and tv installation. Told representative thank you I would call back with answer. Called back same day and informed rep Abby I do not want service. I was told everything has been canceled. Now I am receiving emails stating service is scheduled! I do not want service from MediaCom,. You call center is terrible! Loud! Couldn’t get to right department today to confirm cancellation!

Date of experience: July 30, 2024

My sales rep was knowledgeable, patient,not pushy, and helped me get set up fast with fiber internet service!

Date of experience: July 24, 2024

I called to get service and it was just quick and painless as I have not had in a very long while Shawn helped us get service and we are going to be set up on Saturday. We are so thankful so thank you so much Shawn for helping us today, you are a godsend. You have no idea.

Date of experience: July 17, 2024

it was too long of a process. other than that I would give you 5 star review.

Date of experience: August 05, 2024

The customer service representative was very helpful, answered all my questions and never made me feel rushed or like a number unlike most companies.

Date of experience: July 31, 2024

The guy showed yp at my house and left 10 minutos later. He never installed anything when i claled him back he said he was going to be back in 15 minutes and didnt come then he said in about 2 hours still has not showed up. I am going to call customer service. So i can get my instalation.

Date of experience: August 03, 2024