Learn why Twilio is a globally trusted customer engagement platform (CEP), plus and a named Leader in the Magic Quadrant™ for the Communications Platform as a Service (CPaaS) market by Gartner1, and the #1 Customer Data Platform (CDP) for 2022 market share by IDC2.
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voice calls
messages sent or received
emails sent
customer verifications
*The above stats are from January 2023—December 2023
In order to build its next-generation contact center solution for Drivelink, Toyota turned to Flex to create a more seamless experience for drivers.
From reservations and waitlists to guest communications, Resy—owned by American Express—serves as a key connection point between restaurants and diners.
With Twilio's cutting-edge technology, Intuit confidently provides its customers with a secure and efficient authentication experience, ensuring they have seamless access to financial services whenever and wherever they need them.
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Simple usage‑based pricing means you don’t get locked into big contracts.
Discounts trigger as your usage grows, so you always get a fair price.
Talk with our sales team for access to deeper discounts when you commit to usage.
Get started on a proof-of-concept that you can scale—no credit card required—or work with more than 2,000 technology partners to help implement Twilio’s solutions.
1 Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose
2 IDC MarketScape: Worldwide Communications Platform as a Service 2023 Vendor Assessment, May 2023, IDC #US50607923. IDC Worldwide Customer Data Platform Applications Software Market Shares, 2022: Continued CDP Growth to $2.7 Billion Proves Value of Unified Data for CX and Digital Business, June 2023, IDC #US50861023.