Kitchensink callithump linkdump

A mix of unsorted sediments, labeled 'Tholeiitic basalt dike & peperite & basaltic lapillistone in the Precambrian of Ontario, Canada.'   Image: James St John https://flickr.com/photos/47445767@N05/40894047123  CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.enALT

On July 14, I’m giving the closing keynote for the fifteenth HACKERS ON PLANET EARTH, in QUEENS, NY. Happy Bastille Day! On July 20, I’m appearing in CHICAGO at Exile in Bookville.

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With just days to go before my summer vacation, I find myself once again with a backlog of links that I didn’t squeeze into the blog, and no hope of clearing them before I disappear into a hammock for two weeks, so it’s time for my 21st linkdump – here’s the other 20:

https://pluralistic.net/tag/linkdump/

I’m going to start off this week’s ‘dump with a little bragging, because it’s my newsletter, after all. First up: a book! Yes, I write a lot of books, but what I’m talking about here is a physical book, a limited edition of ten, that I commissioned from three brilliant craftspeople.

Back in March 2023, I launched a Kickstarter to pre-sell the audiobook of Red Team Blues, the first novel in my new Martin Hench series, about a forensic accountant who specializes in unwinding tech bros’ finance frauds:

https://us.macmillan.com/books/9781250865847/red-team-blues

One of the rewards for that campaign was a very special hardcover: a handmade, leather-bound edition of Red Team Blues, typeset by the typography legend John D. Berry:

https://johndberry.com/

Bound by the legendary book-artist John DeMerritt:

https://www.demerrittstudios.com/

And printed by the master printer JaVae Berry:

https://www.jgraphicssf.com/

But this wasn’t a merely beautiful, well made book – it had a gimmick. You see, I had already completed the first draft of The Bezzle, the second Hench novel, by the time I launched the Kickstarter for Red Team Blues. I had John Berry lay out a tiny edition of that early draft as a quarter-sized book, and then John DeMerritt hand-bound it in card.

The reason that edition of The Bezzle had to be so small was that it was designed to slip into a hollow cavity in the hardcover, a cavity that John Berry had designed the type around, so that both books could be read and enjoyed.

I offered three of these for sale through the Kickstarter, and the three backers were very patient as the team went back and forth on the book, getting everything perfect. Last month, I took delivery of the books: three for my backers, one each for John DeMerritt and John Berry’s personal archives, one for me, and a few more that I’m going to surprise some very special people with this Christmas.

Look, I had high hopes for this book. I dote on beautiful books, my house is busting with them, and I used to work at a new/used science fiction store where we had a small but heartstoppingly great rare book selection. But these books are fucking astounding. Every time I handle mine, my heart races. These are beautiful things, and I just want to show them to everyone:

https://www.flickr.com/photos/doctorow/albums/72177720318331731/

As it happens, the next thing I’m going to do (after I finish this newsletter) is turn in the copyedited manuscript for the third Hench novel, Picks and Shovels, which comes out in Feb 2025 (luckily, I had enough time to review the edits myself, then turn it over to my mom, who has proofed every book I’ve written and always catches typos that everyone else misses, including some real howlers – thanks Mom!):

https://us.macmillan.com/books/9781250865908/picksandshovels

Of course, the majority of people who enjoy my books do not end up with one of these beautiful hardcovers – indeed, many of you consume my work exclusively as electronic media: ebooks and (of course) audiobooks. I love audiobooks and the audio editions of my books are very good, with narrators like Amber Benson, Wil Wheaton, and Neil Gaiman.

But here’s the thing: Audible refuses to carry my books, because they are DRM-free (which means that they aren’t locked to Audible’s approved players – you can play my audiobooks with any audiobook player). Audible has a no-exceptions, iron-clad rule that every book they sell must be permanently locked into their platform, which means that Audible customers can’t ditch their Audible software without losing their libraries – all the books they purchased:

https://pluralistic.net/2022/07/25/can-you-hear-me-now/#acx-ripoff

Being excluded from Audible takes a huge bite out of my income – after all, they’re a monopolist with a 90% market share. That’s why I’m so grateful for indie audiobook stores that carry my books on equitable terms that Audible denies – stores like Libro.fm, Downpour and even Google Books.

This week, I discovered a new, amazing indie audiobook store called Storyfair, where the books are DRM-free and the authors get a 75% royalty on every sale:

https://storyfair.net/helpstoryfairgrow/

Storyfair is a labor of love created by a married couple who were sickened and furious by the way that Audible screws authors and listeners and decided to do something about it. Naturally, I uploaded my whole catalog to the site so they could sell it:

https://storyfair.net/search-for-audiobooks/?keyword=cory+doctorow&filter=any

These books are DRM-free, which means that no matter who you buy them from, you can play them in the same player as your other DRM-free audiobooks. You know how you can read all your books under the same lamp, sitting in the same chair, and then put them in the same bookcase when you’re done with them? It’s weird – outrageous even! – that tech companies think that buying a book from them means that they should have the legal right to force you to read or listen to it using their technology exclusively.

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It’s been twenty years since my Microsoft DRM talk

A photo of me from the summer of 2020, taken by Paula Mariel Salischiker for Rolling Stone Argentina. I'm sitting in a red leather armchair, talking with one hand held out. I'm wearing a Pirate Bay tee. The background has been replaced with the destop wallpaper that shipped with Windows XP. Over my left shoulder is a Microsoft Clippy with a yellow speech-bubble. In the bubble is EFF's DRM logo, a monstrous padlock and the letters 'DRM.'ALT

On THURSDAY (June 20) I’m live onstage in LOS ANGELES for a recording of the GO FACT YOURSELF podcast. On FRIDAY (June 21) I’m doing an ONLINE READING for the LOCUS AWARDS at 16hPT. On SATURDAY (June 22) I’ll be in OAKLAND, CA for a panel and a keynote at the LOCUS AWARDS.

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This week on my podcast,This week on my podcast, I read my June 17, 2004 Microsoft Research speech about DRM, a talk that went viral two decades ago, and reassess its legacy:

https://craphound.com/msftdrm.txt

It’s been 20 years (and one day) since I gave that talk. It wasn’t my first talk like that, but at the time, it was the most successful talk I’d ever given. I was still learning how to deliver a talk at the time, tinkering with different prose and delivery styles (to my eye, there’s a lot of Bruce Sterling in that one, something that’s still true today).

I learned to give talks by attending sf conventions and watching keynotes and panel presentations and taking mental notes. I was especially impressed with the oratory style of Harlan Ellison, whom I heard speak on numerous occasions, and by Judith Merril, who was a wonderful mentor to me and many other writers:

https://locusmag.com/2021/09/cory-doctorow-breaking-in/

I was also influenced by the speakers I’d heard at the many political rallies I’d attended and helped organize; from the speakers at the annual Labour Day parade to the anti-nuclear proliferation and pro-abortion rights marches I was very involved with. I also have vivid memories of the speeches that Helen Caldicott gave in Toronto when I was growing up, where I volunteered as an usher:

https://www.helencaldicott.com/

When I helped found a dotcom startup in the late 1990s, my partners and I decided that I’d do the onstage talking; we paid for a couple hours of speaker training from an expensive consultant in San Francisco. The only thing I remember from that session was the advice to look into the audience as much as possible, rather than reading from notes with my head down. Good advice, but kinda obvious.

The impetus for that training was my onstage presentation at the first O'Reilly P2P conference in 2001. I don’t quite remember what I said there, but I remember that it made an impression on Tim O'Reilly, which meant a lot to me then (and now):

https://www.oreilly.com/pub/pr/844

I don’t remember who invited me to give the talk at Microsoft Research that day, but I think it was probably Marc Smith, who was researching social media at the time by data-mining Usenet archives to understand social graphs. I think I timed the gig so that I could kill three birds with one stone: in addition to that talk, I attended (and maybe spoke at?) that year’s Computers, Freedom and Privacy conference, and attended an early preview of the soon-to-launch Sci Fi Museum (now the Museum of Pop Culture). I got to meet Nichelle Nichols (and promptly embarrassed myself by getting tongue-tied and telling her how much I loved the vocals she did on her recording of the Star Wars theme, something I’m still hot around the ears over, though she was a pro and gently corrected me, “I think you mean Star *Trek”):

https://music.youtube.com/watch?v=4IiJUQSsxNw&list=OLAK5uy_lHUn58fbpceC3PrK2Xu9smBNBjR_-mAHQ

But the start of that trip was the talk at Microsoft Research; I’d been on the Microsoft campus before. That startup I did? Microsoft tried to buy us, which prompted our asshole VCs to cram the founders and steal our equity, which created so much acrimony that the Microsoft deal fell through. I was pretty bitter at the time, but in retrospect, I really dodged a bullet – for one thing, the deal involved my going to work for Microsoft as a DRM evangelist. I mean, talk about the road not taken!

This was my first time back at Microsoft as an EFF employee. There was some pre-show meet-and-greet-type stuff, and then I was shown into a packed conference room where I gave my talk and had a lively (and generally friendly) Q&A. MSR was – and is – the woolier side of Microsoft, where all kinds of interesting people did all kinds of great research.

Indeed, almost every Microsoft employee I’ve ever met was a good and talented person doing the best work they could. The fact that Microsoft produces such a consistent stream of garbage products and crooked business practices is an important testament to the way that a rotten organization can be so much less than the sum of its parts.

I’m a fully paid up subscriber to Ronald Coase’s “Theory of the Firm” (not so much his other views):

https://en.wikipedia.org/wiki/Theory_of_the_firm

Coase says the reason institutions exist is to enable people to work together with lowered “coordination costs.” In other words, if you and I are going to knit a sweater together, we’re going to need to figure out how to make sure that we’re not both making the left sleeve. Creating an institution – the Mafia, the Catholic Church, Microsoft, a company, a co-op, a committee that puts on a regional science fiction con – is all about minimizing those costs.

As Yochai Benkler pointed out in 2002, the coolest and most transformative thing about the internet is that it let us do more complex collective work with smaller and less structured institutions:

https://www.benkler.org/CoasesPenguin.PDF

That was the initial prompt for my novel Walkaway, which asked, “What if we could build luxury hotels and even space programs with the kind of (relatively) lightweight institutional overheads associated with Wikipedia and the Linux kernel?”

https://crookedtimber.org/2017/05/10/coases-spectre/

So the structure of institutions is really important. At the same time, I’m skeptical of the idea that there are “good companies” and “bad companies.” Small businesses, family businesses, and other firms that aren’t exposed to the finance sector can reflect their leaders’ personalities, but it’s a huge mistake to ascribe personalities to the companies themselves.

That’s how you get foolish ideas like “Apple is a good company because they embrace paid service and Google is a bad company because they make money from surveillance.” Apple will spy on you, too, if they can:

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

Keep reading

Subprime gadgets

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I’m on tour with my new, nationally bestselling novel The Bezzle! Catch me THIS SUNDAY in ANAHEIM at WONDERCON: YA Fantasy, Room 207, 10 a.m.; Signing, 11 a.m.; Teaching Writing, 2 p.m., Room 213CD.

A yellow rectangle. On the left, in blue, are the words 'Cory Doctorow.' On the right, in black, is 'The Bezzle.' Between them is the motif from the cover of *The Bezzle*: an escheresque impossible triangle. The center of the triangle is a barred, smaller triangle that imprisons a silhouetted male figure in a suit. Two other male silhouettes in suits run alongside the top edges of the triangle.ALT

The promise of feudal security: “Surrender control over your digital life so that we, the wise, giant corporation, can ensure that you aren’t tricked into catastrophic blunders that expose you to harm”:

https://locusmag.com/2021/01/cory-doctorow-neofeudalism-and-the-digital-manor/

The tech giant is a feudal warlord whose platform is a fortress; move into the fortress and the warlord will defend you against the bandits roaming the lawless land beyond its walls.

That’s the promise, here’s the failure: What happens when the warlord decides to attack you? If a tech giant decides to do something that harms you, the fortress becomes a prison and the thick walls keep you in.

Apple does this all the time: “click this box and we will use our control over our platform to stop Facebook from spying on you” (Ios as fortress). “No matter what box you click, we will spy on you and because we control which apps you can install, we can stop you from blocking our spying” (Ios as prison):

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

But it’s not just Apple – any corporation that arrogates to itself the right to override your own choices about your technology will eventually yield to temptation, using that veto to help itself at your expense:

https://pluralistic.net/2023/07/28/microincentives-and-enshittification/

Once the corporation puts the gun on the mantelpiece in Act One, they’re begging their KPI-obsessed managers to take it down and shoot you in the head with it in anticipation of of their annual Act Three performance review:

https://pluralistic.net/2023/12/08/playstationed/#tyler-james-hill

One particularly pernicious form of control is “trusted computing” and its handmaiden, “remote attestation.” Broadly, this is when a device is designed to gather information about how it is configured and to send verifiable testaments about that configuration to third parties, even if you want to lie to those people:

https://www.eff.org/deeplinks/2023/08/your-computer-should-say-what-you-tell-it-say-1

New HP printers are designed to continuously monitor how you use them – and data-mine the documents you print for marketing data. You have to hand over a credit-card in order to use them, and HP reserves the right to fine you if your printer is unreachable, which would frustrate their ability to spy on you and charge you rent:

https://arstechnica.com/gadgets/2024/02/hp-wants-you-to-pay-up-to-36-month-to-rent-a-printer-that-it-monitors/

Under normal circumstances, this technological attack would prompt a defense, like an aftermarket mod that prevents your printer’s computer from monitoring you. This is “adversarial interoperability,” a once-common technological move:

https://www.eff.org/deeplinks/2019/10/adversarial-interoperability

An adversarial interoperator seeking to protect HP printer users from HP could gin up fake telemetry to send to HP, so they wouldn’t be able to tell that you’d seized the means of computation, triggering fines charged to your credit card.

Enter remote attestation: if HP can create a sealed “trusted platform module” or a (less reliable) “secure enclave” that gathers and cryptographically signs information about which software your printer is running, HP can detect when you have modified it. They can force your printer to rat you out – to spill your secrets to your enemy.

Remote attestation is already a reliable feature of mobile platforms, allowing agencies and corporations whose services you use to make sure that you’re perfectly defenseless – not blocking ads or tracking, or doing anything else that shifts power from them to you – before they agree to communicate with your device.

What’s more, these “trusted computing” systems aren’t just technological impediments to your digital wellbeing – they also carry the force of law. Under Section 1201 of the Digital Millennium Copyright Act, these snitch-chips are “an effective means of access control” which means that anyone who helps you bypass them faces a $500,000 fine and a five-year prison sentence for a first offense.

Feudal security builds fortresses out of trusted computing and remote attestation and promises to use them to defend you from marauders. Remote attestation lets them determine whether your device has been compromised by someone seeking to harm you – it gives them a reliable testament about your device’s configuration even if your device has been poisoned by bandits:

https://pluralistic.net/2020/12/05/trusting-trust/#thompsons-devil

Keep reading

Bullies want you to think they’re on your side

A fortress with a drawbridge. On the drawbridge stands a beckoning military figure with a demon's head. Through the portcullis gate we see a mousetrap against a backdrop of books.   Image: Skelanard (modified) https://commons.wikimedia.org/wiki/File:Entrance_to_the_Belgrade_Fortress.jpg  CC BY-SA 4.0 https://creativecommons.org/licenses/by-sa/4.0/deed.enALT

I’m on tour with my new, nationally bestselling novel The Bezzle! Catch me TONIGHT (Mar 13) in SAN FRANCISCO with ROBIN SLOAN, then Toronto, NYC, Anaheim, and more!

A yellow rectangle. On the left, in blue, are the words 'Cory Doctorow.' On the right, in black, is 'The Bezzle.' Between them is the motif from the cover of *The Bezzle*: an escheresque impossible triangle. The center of the triangle is a barred, smaller triangle that imprisons a silhouetted male figure in a suit. Two other male silhouettes in suits run alongside the top edges of the triangle.ALT

Bruce Schneier coined the term “feudal security” to describe Big Tech’s offer: “move into my fortress – lock yourself into my technology – and I will keep you safe from all the marauders roaming the land”:

https://pluralistic.net/2023/02/05/battery-vampire/#drained

But here’s the thing about trusting a warlord when he tells you that the fortress’s walls are there to keep the bad guys out: those walls also keep you in. Sure, Apple will use its control over Ios to stop Facebook from spying on you, but when Apple spies on you, no one can help you, because Apple exercises total control over all Ios programs, including any that would stop Apple from nonconsensually harvesting your data and selling access to it:

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

It’s a tried-and-true bullying tactic: convince your victim that only you can keep them safe so they surrender their agency to you, so the victim comes under your power and can’t escape your cruelty and exploitation. The focus on external threats is key: so long as the victim is more afraid of the dangers beyond the bully’s cage than they are of the bully, they can be lured deeper and deeper until the cage-door slams shut.

Think of how the capital class talks about labor and immigration. For 40 years, workers’ wages have stagnated, even as workers grew more productive and GDP grew and grew. In other words, workers held up their end of the bargain – creating value for the companies that employed them – but their bosses reneged on the part of the deal where they got a fair share of that value.

Historically, there are two ways that workers get a fair deal: either they get bargaining leverage because there aren’t enough workers to go around, or they form a union and get bargaining leverage through solidarity. The former never works for very long: if wages are high because of worker scarcity, other workers will move or retrain until wages start to fall again. The only way to keep wages high is for workers to unionize and meet their bosses’ concentrated power of capital with the concentrated power of a union:

https://pluralistic.net/2023/04/23/a-collective-bargain/

Bosses know that the reason that workers’ wages stagnated is because they smashed unions, but they told workers that it was because “immigrants stole their jobs.” This set the stage for decades of increasingly authoritarian measures (“build the wall”) that weaken the rights of all people – but especially brown people. They say they’re making a fortress to keep others out, but really they’re making a prison to keep us in.

Tech is especially skilled at playing this fortress/prison gambit. 20 years ago, Amazon claimed that publishers who used “digital rights management” for Kindle ebooks and Audible audiobooks would be protected from their real enemy – pirates. But the real threat to publishers was Amazon, not pirates. Amazon was the entity hellbent on extracting huge discounts from publishers, even – especially – if it drove those publishers into bankruptcy:

https://www.businessinsider.com/sadistic-amazon-treated-book-sellers-the-way-a-cheetah-would-pursue-a-sickly-gazelle-2013-10

By locking their titles to Amazon’s platform with DRM, publishers surrendered their bargaining leverage with the tech giant. Every time a publisher sells a DRM-“protected” book to a customer, they add to the cost that customer will have to bear if they ever quit Amazon, because only Amazon-approved apps can read DRM-encumbered files sold by Amazon:

https://www.antipope.org/charlie/blog-static/2011/11/cutting-their-own-throats.html

Jeff Bezos is a canonical protector-turned-jailer. By tricking publishers into permanently shackling their products to technology he controlled, he was able to shift billions in value from their side of the ledger to his own – and he did it by telling them he was keeping publishers safe!

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The Cory Doctorow Humble Bundle

White type on a dark grey background reading 'Cory Doctorow novel collection book bundle.' Also: the Tor Books logo.ALT

I’m on tour with my new, nationally bestselling novel The Bezzle! Catch me in TUCSON (Mar 9-10), then San Francisco (Mar 13), Anaheim, and more!

A yellow rectangle. On the left, in blue, are the words 'Cory Doctorow.' On the right, in black, is 'The Bezzle.' Between them is the motif from the cover of *The Bezzle*: an escheresque impossible triangle. The center of the triangle is a barred, smaller triangle that imprisons a silhouetted male figure in a suit. Two other male silhouettes in suits run alongside the top edges of the triangle.ALT

It’s been 21 years and 29 days since Tor Books published my first novel, Down and Out in the Magic Kingdom. In the years since, Tor has published every one of my novels, sending me around the USA and Canada to talk about them. Now, they’ve teamed up with Humble Bundle to sell 18 of my ebooks on a name-your-price basis, with part of the proceeds going to benefit EFF:

https://www.humblebundle.com/books/cory-doctorow-novel-collection-tor-books-books

I’ve been associated with EFF even longer than I’ve been published by Tor! My first novel came out while I was working EFF’s first-ever booth at CES. I split my time between the booth and my motel room, where I paid $0.25/call to dial up to Earthlink’s local number and manage the launch-day publicity. Over the years, I’ve benefited immensely from Tor’s editorial and publicity departments, working with brilliant publishing people like Patrick Nielsen Hayden, Patty Garcia, Dot Lin, Laura Etzkorn, Elena Stokes, Sarah Reidy, Lucille Rettino, and of course, Tor founder Tom Doherty.

But I like to think that it was a two-way street. Tor and I have come a long way together on ebooks: most visibly, they allowed me to publish several novels under Creative Commons licenses (my first book was the first ever CC book, coming out just weeks after the licenses themselves launched). As my editor Patrick Nielsen Hayden said at the time, “Ebooks have the worst hours-in-meeting-to-dollars-in-revenue ratio of anything in my publishing career. Why not?”

https://craphound.com/down/download/

Just as important – but less visible – was Tor’s willingness to let me insist that all my books be published without DRM, meaning that anything you buy on say, Amazon, can be moved to any reader program if you decide to start getting your ebooks elsewhere. This worked so well that in 2012, Tor became the first major publisher in the world to ban DRM on all its ebooks, flying me, John Scalzi and Charlie Stross to New York City to announce it this at a big, splashy event at Book Expo America:

https://web.archive.org/web/20130512022634/https://tor.com/blogs/2012/06/tor-books-announces-e-book-store-doctorow-scalzi-a-stross-talk-drm-free

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Prison-tech is a scam - and a harbinger of your future

The Minnesota state flag (two solid masses in different shades of blue, with a white star on the left). The white star has been replaced with an illustration from the cover of the Tor Books edition of 'The Bezzle': a silhouetted male figure in a suit, behind bars, on a bright yellow background.ALT

If you’d like an essay-formatted version of this post to read or share, here’s a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/02/14/minnesota-nice/#shitty-technology-adoption-curve

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Here’s how the shitty technology adoption curve works: when you want to roll out a new, abusive technology, look for a group of vulnerable people whose complaints are roundly ignored and subject them to your bad idea. Sand the rough edges off on their bodies and lives. Normalize the technological abuse you seek to inflict.

Next: work your way up the privilege gradient. Maybe you start with prisoners, then work your way up to asylum seekers, parolees and mental patients. Then try it on kids and gig workers. Now, college students and blue collar workers. Climb that curve, bit by bit, until you’ve reached its apex and everyone is living with your shitty technology:

https://pluralistic.net/2021/02/24/gwb-rumsfeld-monsters/#bossware

Prisoners, asylum seekers, drug addicts and other marginalized people are the involuntary early adopters of every form of disciplinary technology. They are the leading indicators of the ways that technology will be ruining your life in the future. They are the harbingers of all our technological doom.

Which brings me to Minnesota.

Minnesota is one of the first states make prison phone-calls free. This is a big deal, because prison phone-calls are a big business. Prisoners are literally a captive audience, and the telecommunications sector is populated by sociopaths, bred and trained to spot and exploit abusive monopoly opportunities. As states across America locked up more and more people for longer and longer terms, the cost of operating prisons skyrocketed, even as states slashed taxes on the rich and turned a blind eye to tax evasion.

This presented telco predators with an unbeatable opportunity: they approached state prison operators and offered them a bargain: “Let us take over the telephone service to your carceral facility and we will levy eye-watering per-minute charges on the most desperate people in the world. Their families – struggling with one breadwinner behind bars – will find the money to pay this ransom, and we’ll split the profits with you, the cash-strapped, incarceration-happy state government.”

This was the opening salvo, and it turned into a fantastic little money-spinner. Prison telco companies and state prison operators were the public-private partnership from hell. Prison-tech companies openly funneled money to state coffers in the form of kickbacks, even as they secretly bribed prison officials to let them gouge their inmates and inmates’ families:

https://www.motherjones.com/politics/2019/02/mississippi-corrections-corruption-bribery-private-prison-hustle/

As digital technology got cheaper and prison-tech companies got greedier, the low end of the shitty tech adoption curve got a lot more crowded. Prison-tech companies started handing out “free” cheap Android tablets to prisoners, laying the groundwork for the next phase of the scam. Once prisoners had tablets, prisons could get rid of phones altogether and charge prisoners – and their families – even higher rates to place calls right to the prisoner’s cell.

Then, prisons could end in-person visits and replace them with sub-skype, postage-stamp-sized videoconferencing, at rates even higher than the voice-call rates. Combine that with a ban on mailing letters to and from prisoners – replaced with a service that charged even higher rates to scan mail sent to prisoners, and then charged prisoners to download the scans – and prison-tech companies could claim to be at the vanguard of prison safety, ending the smuggling of dope-impregnated letters and other contraband into the prison system.

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How lock-in hurts design

A photo of a 'desire path' - a path worn through the turf in a park where people have left the paved path and worn away the grass. The image crossfades so that the grassy lawn of the park is replaced by a 'code waterfall' as seen in the credit sequences of the Wachowskis' 'Matrix' movies.   Image: Belem (modified) https://commons.wikimedia.org/wiki/File:Desire_path_%2819811581366%29.jpg  CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.enALT

Berliners: Otherland has added a second date (Jan 28) for my book-talk after the first one sold out - book now!

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If you’ve ever read about design, you’ve probably encountered the idea of “paving the desire path.” A “desire path” is an erosion path created by people departing from the official walkway and taking their own route. The story goes that smart campus planners don’t fight the desire paths laid down by students; they pave them, formalizing the route that their constituents have voted for with their feet.

Desire paths aren’t always great (Wikipedia notes that “desire paths sometimes cut through sensitive habitats and exclusion zones, threatening wildlife and park security”), but in the context of design, a desire path is a way that users communicate with designers, creating a feedback loop between those two groups. The designers make a product, the users use it in ways that surprise the designer, and the designer integrates all that into a new revision of the product.

This method is widely heralded as a means of “co-innovating” between users and companies. Designers who practice the method are lauded for their humility, their willingness to learn from their users. Tech history is strewn with examples of successful paved desire-paths.

Take John Deere. While today the company is notorious for its war on its customers (via its opposition to right to repair), Deere was once a leader in co-innovation, dispatching roving field engineers to visit farms and learn how farmers had modified their tractors. The best of these modifications would then be worked into the next round of tractor designs, in a virtuous cycle:

https://securityledger.com/2019/03/opinion-my-grandfathers-john-deere-would-support-our-right-to-repair/

But this pattern is even more pronounced in the digital world, because it’s much easier to update a digital service than it is to update all the tractors in the field, especially if that service is cloud-based, meaning you can modify the back-end everyone is instantly updated. The most celebrated example of this co-creation is Twitter, whose users created a host of its core features.

Retweets, for example, were a user creation. Users who saw something they liked on the service would type “RT” and paste the text and the link into a new tweet composition window. Same for quote-tweets: users copied the URL for a tweet and pasted it in below their own commentary. Twitter designers observed this user innovation and formalized it, turning it into part of Twitter’s core feature-set.

Companies are obsessed with discovering digital desire paths. They pay fortunes for analytics software to produce maps of how their users interact with their services, run focus groups, even embed sneaky screen-recording software into their web-pages:

https://www.wired.com/story/the-dark-side-of-replay-sessions-that-record-your-every-move-online/

This relentless surveillance of users is pursued in the name of making things better for them: let us spy on you and we’ll figure out where your pain-points and friction are coming from, and remove those. We all win!

But this impulse is a world apart from the humility and respect implied by co-innovation. The constant, nonconsensual observation of users has more to do with controlling users than learning from them.

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Brinklump Linkdump

A pile of assorted coins from many countries.ALT

Catch me in Miami! I’ll be at Books and Books in Coral Gables on Jan 22 at 8PM.

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Life comes at you fast, links come at you faster. Once again, I’ve arrived at Saturday with a giant backlog of links I didn’t fit in this week, so it’s time for a linkdump, the 14th in the series:

https://pluralistic.net/tag/linkdump/

It’s the Year of Our Gourd twenty and twenty-four and holy shit, is rampant corporate power rampant. On January 1, the inbred droolers of Big Pharma shat out their annual price increases, as cataloged in 46Brooklyn’s latest Brand Drug List Price Change Box Score:

https://www.46brooklyn.com/branddrug-boxscore

Here’s the deal: drugs that have already been developed, brought to market, and paid off are now getting more expensive. Why? Because the pharma companies have “pricing power,” the most reliable indicator of monopoly. Ed Cara rounds up the highlights for Gizmodo:

https://gizmodo.com/ozempic-wegovy-wellbutrin-oxycontin-drug-price-increase-1851179427

What’s going up? Well, Ozempic and other GLP-1 agonists. These drugs have made untold billions for their manufacturers, so naturally, they’re raising the price. That’s how markets work, right? When firms increase the volume of a product, the price goes up? Right? Other drugs that are going up include Wellbutrin (an antidepressant that’s also widely used in smoking cessation) and the blood thinner Plavix. I mean, why the hell not? These companies get billions in research subsidies, invaluable government patent privileges, and near-total freedom to abuse the patent system with evergreening:

https://pluralistic.net/2023/11/23/everorangeing/#taste-the-rainbow

The most amazing things about monopolies is how the contempt just oozes out of them. It’s like these guys can’t even pretend to give a shit. You want guillotines? Because that’s how you get guillotines.

Take Apple. They just got their asses handed to them in court by Epic, who successfully argued that Apple’s rule requiring everyone who sells through the App Store to use Apple’s payment processor and pay Apple 30% out of every dollar they bring in was an antitrust violation. Epic won, then won the appeal, then SCOTUS told Apple they wouldn’t hear the case, so that’s that.

Right? Wrong. Apple’s pulled a malicious compliance stunt that could shame the surly drunks my great-aunt Lisa used to boss in the Soviet electrical engineering firm she ran. Apple has announced that app companies that process transactions using their own payment processors on the web must still pay Apple a 27% fee for every dollar their process:

https://finance.yahoo.com/news/apples-app-store-rule-changes-draw-sharp-rebuke-from-critics-150047160.html

In addition, Apple will throw a terrifying FUD-screen up every time a user clicks a payment link that goes to the web:

https://www.jwz.org/blog/2024/01/second-verse-same-as-the-first/

This is obviously not what the court had in mind, and there’s no way this will survive the next court challenge. It’s just Apple making sure that everyone knows it hates us all and wants us to die. Thanks, Tim Apple, and right back atcha.

Not to be outdone in the monopolistic mustache-twirling department, Ubisoft just announced that it is going to shut down its driving simulator game The Crew, which it sold to users with a “perpetual license”:

https://www.youtube.com/watch?v=VIqyvquTEVU

This is some real Darth Vader MBA shit. “Yeah, we sold you a ‘perpetual license’ to this game, but we’re terminating it. I have altered the deal. Pray I don’t alter it further”:

https://pluralistic.net/2023/10/26/hit-with-a-brick/#graceful-failure

Ubisoft sure are innovators. They’ve managed the seemingly impossible feat of hybridizing Darth Vader and Immortan Joe. Ubisoft’s head of subscriptions, the guillotine-ready Philippe Tremblay, told GamesIndustry.biz that gamers need to get “comfortable” with “not owning their games”:

https://www.gamesindustry.biz/the-new-ubisoft-and-getting-gamers-comfortable-with-not-owning-their-games

Or, as Immortan Joe put it: “Do not, my friends, become addicted to water. It will take hold of you, and you will resent its absence!”

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Demon-haunted computers are back, baby

A photo taken on the Space Shuttle, showing an astronaut pointing at a switch on a control panel. The photo has been altered. The astronaut's head has been replaced with a grinning, horned devil-woman's head. The switch has been replaced with a red-guarded toggle switch, labeled 'SELF-DESTRUCT!' The astronaut's arms have been colorized to match the brick-red skin of the demon head. The background has been slightly blurred.   Image: Mike (modified) https://www.flickr.com/photos/stillwellmike/15676883261/  CC BY-SA 2.0 https://creativecommons.org/licenses/by-sa/2.0/ALT

Catch me in Miami! I’ll be at Books and Books in Coral Gables on Jan 22 at 8PM.

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As a science fiction writer, I am professionally irritated by a lot of sf movies. Not only do those writers get paid a lot more than I do, they insist on including things like “self-destruct” buttons on the bridges of their starships.

Look, I get it. When the evil empire is closing in on your flagship with its secret transdimensional technology, it’s important that you keep those secrets out of the emperor’s hand. An irrevocable self-destruct switch there on the bridge gets the job done! (It has to be irrevocable, otherwise the baddies’ll just swarm the bridge and toggle it off).

But c’mon. If there’s a facility built into your spaceship that causes it to explode no matter what the people on the bridge do, that is also a pretty big security risk! What if the bad guy figures out how to hijack the measure that – by design – the people who depend on the spaceship as a matter of life and death can’t detect or override?

I mean, sure, you can try to simplify that self-destruct system to make it easier to audit and assure yourself that it doesn’t have any bugs in it, but remember Schneier’s Law: anyone can design a security system that works so well that they themselves can’t think of a flaw in it. That doesn’t mean you’ve made a security system that works – only that you’ve made a security system that works on people stupider than you.

I know it’s weird to be worried about realism in movies that pretend we will ever find a practical means to visit other star systems and shuttle back and forth between them (which we are very, very unlikely to do):

https://pluralistic.net/2024/01/09/astrobezzle/#send-robots-instead

But this kind of foolishness galls me. It galls me even more when it happens in the real world of technology design, which is why I’ve spent the past quarter-century being very cross about Digital Rights Management in general, and trusted computing in particular.

It all starts in 2002, when a team from Microsoft visited our offices at EFF to tell us about this new thing they’d dreamed up called “trusted computing”:

https://pluralistic.net/2020/12/05/trusting-trust/#thompsons-devil

The big idea was to stick a second computer inside your computer, a very secure little co-processor, that you couldn’t access directly, let alone reprogram or interfere with. As far as this “trusted platform module” was concerned, you were the enemy. The “trust” in trusted computing was about other people being able to trust your computer, even if they didn’t trust you.

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“If buying isn’t owning, piracy isn’t stealing”

The forward deck of a rigged sailing ship. A ogrish caricatured millionaire stands at a podium sporting a gilded dollar-sign-shaped lever, in place of a ship's wheel. He wears a skull-and-bones pirate hat and eyepatch. He is holding up a fil reel with one white-gloved hand. Image: Alan Levine (modified) https://pxhere.com/en/photo/218986  CC BY 2.0 https://creativecommons.org/licenses/by/2.0/ALT

20 years ago, I got in a (friendly) public spat with Chris Anderson, who was then the editor in chief of Wired. I’d publicly noted my disappointment with glowing Wired reviews of DRM-encumbered digital devices, prompting Anderson to call me unrealistic for expecting the magazine to condemn gadgets for their DRM:

https://longtail.typepad.com/the_long_tail/2004/12/is_drm_evil.html

I replied in public, telling him that he’d misunderstood. This wasn’t an issue of ideological purity – it was about good reviewing practice. Wired was telling readers to buy a product because it had features x, y and z, but at any time in the future, without warning, without recourse, the vendor could switch off any of those features:

https://memex.craphound.com/2004/12/29/cory-responds-to-wired-editor-on-drm/

I proposed that all Wired endorsements for DRM-encumbered products should come with this disclaimer:

WARNING: THIS DEVICE’S FEATURES ARE SUBJECT TO REVOCATION WITHOUT NOTICE, ACCORDING TO TERMS SET OUT IN SECRET NEGOTIATIONS. YOUR INVESTMENT IS CONTINGENT ON THE GOODWILL OF THE WORLD’S MOST PARANOID, TECHNOPHOBIC ENTERTAINMENT EXECS. THIS DEVICE AND DEVICES LIKE IT ARE TYPICALLY USED TO CHARGE YOU FOR THINGS YOU USED TO GET FOR FREE — BE SURE TO FACTOR IN THE PRICE OF BUYING ALL YOUR MEDIA OVER AND OVER AGAIN. AT NO TIME IN HISTORY HAS ANY ENTERTAINMENT COMPANY GOTTEN A SWEET DEAL LIKE THIS FROM THE ELECTRONICS PEOPLE, BUT THIS TIME THEY’RE GETTING A TOTAL WALK. HERE, PUT THIS IN YOUR MOUTH, IT’LL MUFFLE YOUR WHIMPERS.

Wired didn’t take me up on this suggestion.

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Amazon Alexa is a graduate of the Darth Vader MBA

A cylindrical black Alexa speaker on a coffee table; it is wearing a Darth Vader helmet.  Image: www.quotecatalog.com (modified) https://commons.wikimedia.org/wiki/File:Alexa_%2840770465691%29.jpg  Sam Howzit (modified) https://commons.wikimedia.org/wiki/File:SWC_6_-_Darth_Vader_Costume_(7865106344).jpg  --  CC BY 2.0 https://creativecommons.org/licenses/by/2.0/deed.enALT

Next Tuesday (Oct 31) at 10hPT, the Internet Archive is livestreaming my presentation on my recent book, The Internet Con.

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If you own an Alexa, you might enjoy its integration with IFTTT, an easy scripting environment that lets you create your own little voice-controlled apps, like “start my Roomba” or “close the garage door.” If so, tough shit, Amazon just nuked IFTTT for Alexa:

https://www.theverge.com/2023/10/25/23931463/ifttt-amazon-alexa-applets-ending-support-integration-automation

Amazon can do this because the Alexa’s operating system sits behind a cryptographic lock, and any tool that bypasses that lock is a felony under Section 1201 of the DMCA, punishable by a 5-year prison sentence and a $500,000 fine. That means that it’s literally a crime to provide a rival OS that lets users retain functionality that Amazon no longer supports.

This is the proverbial gun on the mantelpiece, a moral hazard and invitation to mischief that tempts Amazon executives to run a bait-and-switch con where they sell you a gadget with five features and then remotely kill-switch two of them. This is prime directive of the Darth Vader MBA: “I am altering the deal. Pray I don’t alter it any further.”

So many companies got their business-plan at the Darth Vader MBA. The ability to revoke features after the fact means that companies can fuck around, but never find out. Apple sold millions of tracks via iTunes with the promise of letting you stream them to any other device you owned. After a couple years of this, the company caught some heat from the record labels, so they just pushed an update that killed the feature:

https://memex.craphound.com/2004/10/30/apple-to-ipod-owners-eat-shit-and-die-updated/

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Kickstarting the audiobook of The Lost Cause, my novel of environmental hope

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Tonight (October 2), I’m in Boise to host an event with VE Schwab. On October 7–8, I’m in Milan to keynote Wired Nextfest.

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The Lost Cause is my next novel. It’s about the climate emergency. It’s hopeful. Library Journal called it “a message hope in a near-future that looks increasingly bleak.” As with every other one of my books Amazon refuses to sell the audiobook, so I made my own, and I’m pre-selling it on Kickstarter:

https://www.kickstarter.com/projects/doctorow/the-lost-cause-a-novel-of-climate-and-hope

That’s a lot to unpack, I know. So many questions! Including this one: “How is it that I have another book out in 2023?” Because this is my third book this year. Short answer: I write when I’m anxious, so I came out of lockdown with nine books. Nine!

Hope and writing are closely related activities. Hope (the belief that you can make things better) is nothing so cheap and fatalistic as optimism (the belief that things will improve no matter what you do). The Lost Cause is full of people who are full of hope.

Forget the Silicon Valley bros – these are the California techsters we need rebuilding our world, one solar panel and prefab insulated wall at a time. —Bill McKibbenALT

The action begins a full generation after the Hail Mary passage of the Green New Deal, and the people who grew up fighting the climate emergency (rather than sitting hopelessly by while the powers that be insisted that nothing could or should be done) have a name for themselves: they call themselves “the first generation in a century that doesn’t fear the future.”

I fear the future. Unchecked corporate power has us barreling over a cliff’s edge and all the one-percent has to say is, “Well, it’s too late to swerve now, what if the bus rolls and someone breaks a leg? Don’t worry, we’ll just keep speeding up and leap the gorge”:

https://locusmag.com/2022/07/cory-doctorow-the-swerve/

That unchecked corporate power has no better avatar than Amazon, one of the tech monopolies that has converted the old, good internet into “five giant websites, each filled with screenshots of the other four”:

https://twitter.com/tveastman/status/1069674780826071040

Amazon maintains a near-total grip over print and ebooks, but when it comes to audiobooks, that control is total. The company’s Audible division has captured more than 90% of the market, and it abuses that dominance to cram Digital Rights Management onto every book it sells, even if the author doesn’t want it:

https://pluralistic.net/2022/07/25/can-you-hear-me-now/#acx-ripoff

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Tesla’s Dieselgate

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Elon Musk lies a lot. He lies about being a “utopian socialist.” He lies about being a “free speech absolutist.” He lies about which companies he founded:

https://www.businessinsider.com/tesla-cofounder-martin-eberhard-interview-history-elon-musk-ev-market-2023-2

He lies about being the “chief engineer” of those companies:

https://www.quora.com/Was-Elon-Musk-the-actual-engineer-behind-SpaceX-and-Tesla

He lies about really stupid stuff, like claiming that comsats that share the same spectrum will deliver steady broadband speeds as they add more users who each get a narrower slice of that spectrum:

https://www.eff.org/wp/case-fiber-home-today-why-fiber-superior-medium-21st-century-broadband

The fundamental laws of physics don’t care about this bullshit, but people do. The comsat lie convinced a bunch of people that pulling fiber to all our homes is literally impossible — as though the electrical and phone lines that come to our homes now were installed by an ancient, lost civilization. Pulling new cabling isn’t a mysterious art, like embalming pharaohs. We do it all the time. One of the poorest places in America installed universal fiber with a mule named “Ole Bub”:

https://www.newyorker.com/tech/annals-of-technology/the-one-traffic-light-town-with-some-of-the-fastest-internet-in-the-us

Previous tech barons had “reality distortion fields,” but Musk just blithely contradicts himself and pretends he isn’t doing so, like a budget Steve Jobs. There’s an entire site devoted to cataloging Musk’s public lies:

https://elonmusk.today/

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Autoenshittification

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Forget F1: the only car race that matters now is the race to turn your car into a digital extraction machine, a high-speed inkjet printer on wheels, stealing your private data as it picks your pocket. Your car’s digital infrastructure is a costly, dangerous nightmare — but for automakers in pursuit of postcapitalist utopia, it’s a dream they can’t give up on.

Your car is stuffed full of microchips, a fact the world came to appreciate after the pandemic struck and auto production ground to a halt due to chip shortages. Of course, that wasn’t the whole story: when the pandemic started, the automakers panicked and canceled their chip orders, only to immediately regret that decision and place new orders.

But it was too late: semiconductor production had taken a serious body-blow, and when Big Car placed its new chip orders, it went to the back of a long, slow-moving line. It was a catastrophic bungle: microchips are so integral to car production that a car is basically a computer network on wheels that you stick your fragile human body into and pray.

The car manufacturers got so desperate for chips that they started buying up washing machines for the microchips in them, extracting the chips and discarding the washing machines like some absurdo-dystopian cyberpunk walnut-shelling machine:

https://www.autoevolution.com/news/desperate-times-companies-buy-washing-machines-just-to-rip-out-the-chips-187033.html

These digital systems are a huge problem for the car companies. They are the underlying cause of a precipitous decline in car quality. From touch-based digital door-locks to networked sensors and cameras, every digital system in your car is a source of endless repair nightmares, costly recalls and cybersecurity vulnerabilities:

https://www.reuters.com/business/autos-transportation/quality-new-vehicles-us-declining-more-tech-use-study-shows-2023-06-22/

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Linkty Dumpty

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I was supposed to be on vacation, and while I didn’t do any blogging for a month, that didn’t mean that I stopped looking at my distraction rectangle and making a list of things I wanted to write about. Consequentially, the link backlog is massive, so it’s time to declare bankruptcy with another linkdump:

https://pluralistic.net/tag/linkdump/

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[Image ID: John Holbo’s ‘trolley problem’ art, a repeating pattern of trolleys, tracks, people on tracks, and people standing at track switches]++

Let’s kick things off with a little graphic whimsy. You’ve doubtless seen the endless Trolley Problem memes, working from the same crude line drawings? Well, philosopher John Holbo got tired of that artwork, and he whomped up a fantastic alternative, which you can get as a poster, duvet, sticker, tee, etc:

https://www.redbubble.com/shop/ap/145078097

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