AmeriFreight, Inc. Reviews

377  •  Excellent
TrustScore 5 out of 5

4.9

In the Logistics Service category

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Reviews4.9

377 total


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Rated 5 out of 5 stars

Thanks AmeriFreight!

The experience with AmeriFreight and RSL LOGISTICS LLC was fantastic. The AmeriFrieight Service Representative prepared my order quickly with stressfree service. Thus fulfilling my request within the one week time frame. I asked for 07/27/2024. AmeriFreight engaged RSL to pickup the vehicle ontime. RSL takes multiple pictures so you know it is your vehicle. RSL delivered my vehicle in the same shape it was in and took multiple pictures. I have my vehicle with ease of service Thanks Rochelle

Date of experience: 29 July 2024

Reply from AmeriFreight, Inc.

What a great review! We're so happy that we could provide a seamless experience and that the carrier delivered your vehicle safely. It's always our goal to make things as easy as possible. Thank you for choosing AmeriFreight!


Rated 5 out of 5 stars

Great service!

John was always communicative and helpful with the process. From early planning to updates and options to quickly finding a driver for a great price. Thanks, John!

Date of experience: 20 July 2024

Reply from AmeriFreight, Inc.

We're happy to hear your feedback about your car shipping experience! Thank you for choosing AmeriFreight and for acknowledging John's commitment to his customers. We're so glad we could help make your auto shipping process smooth and stress-free.


Rated 5 out of 5 stars

My car was delivered 3 days earlier…

My car was delivered 3 days earlier than expected. I was pleasantly surprised, speaking as it had to be moved from California to Florida. Would absolutely use them again.

Date of experience: 02 August 2024

Reply from AmeriFreight, Inc.

We love hearing that our service exceeded your expectations and that everything was ready and waiting. Thank you for your kind words and for choosing AmeriFreight for your transport needs!


Rated 5 out of 5 stars

Great customer service!

Everyone I spoke to at Amerifreight was patient, professional, and very knowledgeable. I felt like I could call them any time with questions. The carrier they found for me was great and the cost was very reasonable. I would definitely recommend Amerifreight!

Date of experience: 01 July 2024

Reply from AmeriFreight, Inc.

We're glad to hear that our team provided exceptional customer service! Our goal is to make the car shipping process as easy and stress-free as possible, and we're glad we were able to meet your expectations. Thank you for your kind words and recommendation.


Rated 5 out of 5 stars

Service above and beyond

Two great shippers. Amerifreight rep went above and beyond with customer service tracking our needs for 3 months

Date of experience: 30 July 2024

Reply from AmeriFreight, Inc.

Thank you for your kind words and for recognizing your agent's dedication! We're delighted that everything went smoothly with both car shipments. We strive to go above and beyond for our customers, and it's great to hear that you felt well taken care of. We appreciate your praise and support!


Rated 5 out of 5 stars

Gina Dodds was up front and honest

Gina Dodds was up front and honest. She asked questions to better understand my needs. She explained what to expect. She didn't give me unrealistic prices like most companies. My cars were moved with no issues except a locked up brake, which was my fault for not checking it. I couldn't be happier with this transport.

Date of experience: 18 July 2024

Reply from AmeriFreight, Inc.

Sounds like your car shipment went off without a hitch! We're glad your vehicles arrived safely. Thank you for taking the time to share your experience with AmeriFreight!


Rated 5 out of 5 stars

Highly Recommend!

Melissa explained everything to me in detail. When we didn't get an offer from a carrier in a timely fashion she figured out what the problem was. We were to out of the way in both pick up and delivery locations. She suggested we change the pickup location. Within a day we had offers. The carrier was awesome. Professional, communicated very well and the car was here a day early in great condition. We highly recommend AmeriFreight.

Date of experience: 12 July 2024

Reply from AmeriFreight, Inc.

We're so happy to hear that Melissa could help you out and find a solution quickly! It's wonderful to know that everything worked out smoothly with the new pickup location and that your car arrived early. Thank you for recommending us and sharing your positive experience!


Rated 5 out of 5 stars

Outstanding transportation!

We had an amazing experience with AmeriFreight. After having contacted several companies and struggling to get some answers, I contacted AmeriFreight and Raz took the time to explain how the system works from A to Z. She answer all my questions and was very honest and professional. I decided to go with them, and way earlier than expected, Henry told me that there was a truck available to pick up the car! That same night the car was loaded and delivered 3 days later. Everything was very transparent and the process went so smooth. Customer service was excellent! They were available all the time. Thank you so much! (Order 17617124)

Date of experience: 12 July 2024

Reply from AmeriFreight, Inc.

Transparency throughout the process is a priority at AmeriFreight. We're happy Raz was upfront and answered all your questions. The fact that you felt comfortable and informed throughout the car shipping journey is fantastic news. Thank you for trusting AmeriFreight with your vehicle!


Rated 5 out of 5 stars

Auto transport

I could not have asked for a better pick up and delivery process. Great communication from start to finish!

Date of experience: 31 July 2024

Reply from AmeriFreight, Inc.

We appreciate your positive feedback regarding your recent car shipping experience. Our team strives for excellent communication throughout the entire process, and we're so glad to hear we met your expectations!


Rated 5 out of 5 stars

Delivery perfect

With short notice they went out of their way to deliver a motorcycle from Florida to Long Island . Not a scratch on the motorcycle, I would use them again and I won’t hesitate to recommend them to anyone

Date of experience: 24 July 2024

Reply from AmeriFreight, Inc.

We're thrilled to hear such positive feedback about your motorcycle shipping experience! Our team strives to provide exceptional service, and it's wonderful to know we exceeded your expectations. Thank you for taking the time to share your kind words. We appreciate your business and hope to assist you again in the future.


Rated 5 out of 5 stars

I felt that my service rep was honest & professional

I felt that my service rep was honest, polite and professional. She offered good suggestions as to snag a trucker by moving the pickup location. However, I feel that she moved the cost of shipping up faster than I would have liked initially.

Date of experience: 10 July 2024

Reply from AmeriFreight, Inc.

Thank you for your feedback! We're glad you found our service rep honest and professional. We appreciate your understanding about the cost adjustments and will strive to improve in that area.


Rated 5 out of 5 stars

No doubt I’d use AmeriFreight again!

After I requested a quote, I was immediately contacted by Mr. Herrera who fully explained everything, including the entire bid process involved in securing a driver to transport my car. Mr. Herrera went into all details and was very patient. He very importantly explained that you cannot give a fixed estimated price in advance given that different drivers can charge different amounts based on time of year, expenses, etc. So, he estimated a price range as well as giving me the estimated fixed price. No one else from whom I requested quotes and information mentioned any of this to me. Within two hours a driver had been secured. Mr. Herrera discussed the pros and cons of accepting the driver and company, which I did, and was constantly there to give me additional information and to answer any questions. The driver himself was excellent, picking up the car on time and dropping it off right on time. Without hesitation, I would use AmeriFreight again. They were recommended to me by a friend who also noted a similar experience.

Date of experience: 14 July 2024

Reply from AmeriFreight, Inc.

We're thrilled to hear about your positive experience with Henry! It's great to know that he provided you with detailed and transparent information. Thank you for choosing AmeriFreight, and we look forward to serving you again.


Rated 5 out of 5 stars

If you need to ship a car

Great company. Great communication. Car picked up and delivered on time. No hassles and reasonably priced. A Trustworthy company.

Date of experience: 24 July 2024

Reply from AmeriFreight, Inc.

Thank you for choosing AmeriFreight!


Rated 5 out of 5 stars

Car shipping from CA to SD

I had a great experience transporting my car from CA to SD using AmeriFreight. Chantal was extremely helpful during the process. The pickup timing was a little off from the carrier but she was able to communicate with the carrier and it was taken care of. The car arrived early and without any issues.

Date of experience: 08 July 2024

Reply from AmeriFreight, Inc.

We're happy to hear your car transport to South Dakota went smoothly! While a slight hiccup with pickup timing can happen, we appreciate Chantal's proactiveness in communicating with the carrier to get things back on track. An early arrival and a car in perfect condition are great results! Thank you for choosing AmeriFreight.


Rated 5 out of 5 stars

Highly recommend

Highly recommend! Harry Davis with Amerifreight was super helpful and friendly. Had a ton of experience and made it very easy and comfortable to ship our car. Thanks Harry!

Date of experience: 12 July 2024

Reply from AmeriFreight, Inc.

We're so happy you had a great experience with Harry!


Rated 5 out of 5 stars

Importance of certain company

Honestly, the second you place quote on other sites, you are blasted by 10000000000000000000000s of messages and I had no idea if those companies were legitimate. I decided to try this company and they sounded like a real company, so I gave them a shot and my car came without damages.

Date of experience: 26 June 2024

Reply from AmeriFreight, Inc.

Thank you for choosing AmeriFreight!


Rated 4 out of 5 stars

Successful Transport

Communication was good from the office(both email and phone). My vehicle was delivered on time and in great condition. The only issue that I had is that I did not get a 24 hr. notice about delivery so my daughter was inconvenienced on the pickup. Overall it was a good experience!!

Date of experience: 10 May 2024

Reply from AmeriFreight, Inc.

Thank you for sharing your experience with us! We're pleased that our communication and timely delivery met your expectations overall. We apologize for the inconvenience caused to your daughter due to the lack of a 24-hour notice. Your feedback is valuable to us, and we'll use it to enhance our processes further. We appreciate your trust in AmeriFreight, and we're here to assist you whenever you need us again!