Good
137 Reviews
The design comes with just a ton, lots to go through, made a great site! The support has been excellent
I cannot fault this guy one bit about customer support. Helpful when needed and even when saying 'no help' it only spurred me on to learn how to dig into the theme details and learn how to design and improve the base foundation to my liking.
I have many reasons to like this theme but customer support ranks number 1. Exceptional customer service is the cornerstone of any product purchase. Without it, a product may lose its value. The outstanding customer service for this product has been truly remarkable, and I'm deeply grateful for the ongoing support you've provided. I wholeheartedly endorse it.
Amazing, versatile theme. Loads of options and capabilities.
Very good LMS + Store
by trobaz 1 year ago
Support is prompt and efficient.
bought ut and spent the day waiting for support because it says expired hours after i purchased it
Author response
Hi there,
Please be assured the theme does not have any messages regarding expiration so this is not coming from the theme.
Also please note you only opened a support ticket 8 hours ago, as stated support tickets are answered within 24 hours Monday to Friday.
I have now responded to your ticket at https://ghostpool.ticksy.com/ticket/3381330 once you reply with the necessary information I can resolve this for you. :)
I love this theme and am so grateful for the amazing support that GhostPool provides!
Not what i expected it to be would love a refund
Author response
Hi there,
I'm sorry to hear the theme is not what you expected.
Refunds are only issued if the theme is not working as advertised. If this is the case please open a ticket on our support site at https://ghostpool.ticksy.com/ and I'll look into your issue.
Awesome template even better customer support.
gud
Great theme and team support!
The customer support team replied to me super fast! I had some minor changes and they were very helpful. I recommend this theme!
It's been more than 15 Months and I keep getting email notifications regarding the updates about the Aardvark theme. Awesome Support keep going.
