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Find a Location

Cinch Home Services, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforCinch Home Services, Inc.

Home Warranty Plans
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

At-a-glance

Customer Reviews

1.12/5stars

Average of 1,464 Customer Reviews

Customer Complaints

3,264 complaints closed in last 3 years

869 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 6/27/2019

Years in Business: 44

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Business Details

This is a multi-location business.

Find a Location

Cinch Home Services, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Headquarters
4700 Exchange Ct STE 3, Boca Raton, FL 33431-4450
BBB File Opened:
12/20/1983
Years in Business:
44
Business Started:
10/9/1979
Business Incorporated:
10/27/1978
Accredited Since:
6/27/2019
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
  • HMS National, Inc.
  • Homesure of America, Inc.
  • Homesure of Virginia, Inc.
  • HomeSure Protection of California, Inc.
  • TotalProtect Home Service Plan
  • Central Protect Home Service Plan
  • SystemsProtect
  • KitchenProtect
  • TotalProtect
  • Referral Assistant 24
  • Appliance Buyline
  • Residential MD
  • TotalProtect Gold
  • Systems MD
  • PlaceMyClaim.com
  • HomeSure Corporation
  • HomeSure Services, Inc.
  • TotalProtect Gold Home Warranty
  • HMS Home Warranty
  • Systems Protect Corp
  • Real Estate One Home Warranty
Hours of Operation

Primary

M:
Open 24 Hours
T:
Open 24 Hours
W:
Open 24 Hours
Th:
Open 24 Hours
F:
Open 24 Hours
Sa:
Open 24 Hours
Su:
Open 24 Hours
Business Management
  • Mrs. Ann Infusino, Director of Operations
Contact Information

Customer Contact

  • Mrs. Ann Infusino, Director of Operations
Additional Contact Information

Email Addresses

Industry Tip

BBB Tip: Purchasing home warranties

Customer Complaints

3,264 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

06/19/2024

Complaint Type:
Service or Repair Issues
Status:
Resolved
we are already waiting over three months fir our oven repair, each time we call we get a different run around and i t has been three months that the oven is not fixed.
Read More

Customer Reviews

1,464 Customer Reviews

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How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Danielle D

1 star

07/09/2024

I have been dealing with ***** home warranty issues since May 2024. I initially followed the process to create a case, pay the $100 deductible. The first technician never came during the 8-5PM time frame he called me at 5:30 asking if he could still come. Because I was at his mercy I told him sure. He came, found out he needed to order a part or two and would re-schedule for May31st. I told him that i Needed him here on that day because I take care of my elderly mother and have two small kids. The water from the filter isn't coming out and I've already bought another water filter twice! its not the filter there's an issue. They were then scheduled for July 3rd. and NO ONE CAME I called corporate to cancel my services and subscription and the **** a** Indian dude (****) couldn't understand me and re-enabled auto renew when I said NO NO NO a million times. The services cost TOO MUCH FOR THIS BS. Do yourself a favor and go with American Shield Warranty, they are CHEAPER and better! their deductible isn't anywhere $100 PLUS the $800 a year. NO F****** thanks! MY ISSUE IS STILL NOT RESOLVED.

Local BBB

BBB Serving Southeast Florida & the Caribbean

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