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Find a Location

Mercury Auto Transport LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileforMercury Auto Transport LLC

Auto Transportation
BBB accredited business

At-a-glance

Customer Reviews

4.74/5stars

Average of 607 Customer Reviews

Customer Complaints

48 complaints closed in last 3 years

19 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 11/23/2021

Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

Mercury Auto Transport LLC. Provides cross-country auto transportation.

Business Details

Location of This Business
2240 SW 70th Ave Ste H, Davie, FL 33317-7112
BBB File Opened:
10/6/2008
Years in Business:
16
Business Started:
6/6/2008
Business Incorporated:
11/13/2007
Accredited Since:
11/23/2021
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
  • MC #647319 USDOT #2242305
Type of Entity:
Limited Liability Company (LLC)
Business Management
  • Mr. Matthew D. Sandomir, President
  • Ms. Ilana S Sandomir, Administrative Director
Contact Information

Principal

  • Mr. Matthew D. Sandomir, President

Customer Contact

  • Mr. Matthew D. Sandomir, President
  • Ms. Ilana S Sandomir, Administrative Director
Additional Contact Information

Phone Numbers

Customer Complaints

48 Customer Complaints

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Most Recent Customer Complaint

06/13/2024

Complaint Type:
Service or Repair Issues
Status:
Answered
Mercury Auto Transport made it seem like I was issued a carrier, they then charged me money (broker fee of 350) saying that this dispatch was successful. When I called the driver the driver was unaware of any pick *** scheduled. I then corresponded with them via text that this person was rude and did not even answer any questions of mine. They then asked if I wanted to cancel this carrier which I said yes. They have then continued to promise that they were looking for another carrier but every day the response would be the same. I finally asked to cancel as they were unable to successful broker anything. In the end I asked for a refund of the broker amount, they refused to refund it. I have issued a chargeback but also just want to put this company on notice for their poor service and communication. Please dont be fooled.
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Customer Reviews

607 Customer Reviews

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How BBB Processes Complaints and Reviews

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Most Recent Customer Review

Roscoe J

5 stars

07/09/2024

In one word, AWSOME! The transport from ******* to ** was flawless. **** kept me informed every step of the way.. Pick up and delivery was quick and on time. The contracted carrier was most helpful and did much to reassure me that my vehicle was in good hands. I thank you!

Local BBB

BBB Serving Southeast Florida & the Caribbean

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