trinity-solar.com Reviews

So far 3 service calls and still no production. Tried to make a new service appointment and representative said it was impossible at this time. I have 42 panels and no electricity. Thank you, Trinity Solar just keep taking my money and not giving me the support. No help , no service , no parts , no explanation , no good !!!

Date of experience: February 20, 2024

They will put their best foot forward to get in the door. I loved them from the start. 5 years later and it is the worst decision I have made in home ownership. It’s all a headache. Leaks, destroyed gutters from snow coming off panels, poor performance of the installed equipment, and awful customer service.
Once you are a contracted customer their true colors show. They are a clearly disorganized outfit. You will get conflicting information, the run around, ignored, and you will be frustrated. They will not follow up on calls or emails. It’s like their mantra is to ignore until the problem goes away.
Random people from the company will show up unannounced and expect access to your home. They will blame their “secretaries” for not calling.
If you never need to use them at any point in the 20 year term of your lease you will be ok. If you need them for anything, good luck to you.
You will exhaust yourself trying to get anything resolved. It’s just not worth it. Don’t make the mistake. They are a hot mess of a company. Do your homework and you will find plenty of better options.

Date of experience: May 04, 2021

do not work here this company sucks to work for they talk alp of trash behind your back none of it is very good. I worked there for 3 months about it was one of the worst jobs iv ever experienced in along time. I'm not saying this just because it's true. people are very immature and say stupid things also u might want to think about how to exit out of there. thanks

Date of experience: December 10, 2021