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Get Aggressive About Passivity
Motivating people Magazine ArticleIn Conspiracy of Fools: A True Story, Kurt Eichenwald relates how Enron’s leaders engaged in massive book-cooking with little interference from the dozens of managers, lawyers, and advisers who had a pretty good idea of what was going on. Similarly, at Parmalat, employees not involved in the Italian dairy giant’s fraud apparently were aware of […] -
Relentless Idealism for Tough Times
Recessions Magazine ArticleThe Idea in Brief It’s good that a recession forces businesses to operate more efficiently, but many panic and make damaging trade-offs. Alice Waters runs a thriftier kitchen these days at Chez Panisse, but she still gives top priority to quality and sustainability, both indispensable to the brand. In contrast to the many business owners […] -
Restaurant Week as a Crash Course in Discounting
Pricing strategy Digital ArticleFirst, capitalize on consumers’ mental accounting behavior. And don’t put your prune-stuffed gnocchi on the menu. -
We’re in This Together
Collaboration and teams Magazine ArticleIf your latest so-called supply chain partnership failed to live up to expectations, as so many do, it’s probably because you never stated your expectations in the first place. -
What Does It Take to Start a Union?
Learn how to protect yourself, and your rights, at work. -
Banana War Maneuvers
Government policy and regulation Magazine ArticleCompanies often resort to lobbyists and lawyers to fight unfair trade policies. But sometimes there are easier alternatives. Consider the case of Chiquita and Dole, organizations that faced restrictive new trade policies in the early 1990s that limited banana exports into Europe. Following World War II, Chiquita became Europe’s main banana provider, exporting to Germany […] -
The Chair of Illycaffe on Creating Virtuous Agricultural Ecosystems
Leadership & Managing People Magazine ArticleIn the 1990s most coffee beans were still commodity products, cheaply priced, undifferentiated by quality, often blended, and sold through an exchange.... -
Supply and the Brand
Innovation Magazine ArticleStarbucks is betting its brand—and its growth—on an innovative new relationship with third-world suppliers. -
How Data-Driven Decisions Help Restaurants Stay Competitive
Technology & Operations Digital ArticleSix strategies to guide strategic and operational decisions. -
The Business Case Against Revolution
Managing people Magazine ArticleEverywhere you turn these days, management gurus and practitioners alike preach that radical change is good—indeed, it’s imperative. That’s just not true, says the CEO of one of the world’s most enduring companies. Instead, if you evolve slowly but surely, you can avoid revolution—including its bloodshed—and still win the war. -
Life's Work: An Interview with Jacques Pépin
Leadership & Managing People Magazine ArticleThe renowned chef and cookbook author, who is also a painter, talks about his career arc. His interest in food began as early as the age of seven, when... -
Class—or Mass?
Operations strategy Magazine ArticleStuck with excess inventory, Neptune Gourmet Seafood is toying with the idea of launching a second, inexpensive product line. But if Neptune stoops to conquer, rivals might retaliate with price cuts, and the new line might end up cannibalizing the old. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
Starbucks CEO Kevin Johnson on Work, Joy, and, Yes, Coffee
Leadership transitions InterviewA conversation with editor in chief Adi Ignatius. -
Why More M&As Is a Sign That Scale Is No Longer an Advantage
Business and society Digital ArticleSmall companies are competing with big businesses in whole new ways. -
How Much Is Sweat Equity Worth?
Entrepreneurship Magazine ArticleA vodka entrepreneur considers the value of his cousin’s contribution to the company. -
The Founder of Dogfish Head on Flouting a 500-Year-Old Beer Law
Innovation & Leadership Digital ArticleAnd creating a new market. -
The CEO of Chipotle on Charting a Culinary and Digital Turnaround
Leadership & Managing People Magazine ArticleNiccol was the CEO of Taco Bell before he became the chief executive of Chipotle, in 2018. He had watched Chipotle's launch and rise with fascination... -
The Founders of Bitty & Beau's Coffee on Building a Business Around Employees with Disabilities
Organizational Development Magazine ArticleAs the parents of two children with Down syndrome, the authors learned that 80% of people with disabilities in the United States are unemployed. They... -
How Unnecessary Paper Packaging Creates the Illusion of Sustainability
Environmental sustainability Digital ArticleNew research finds that despite being demonstrably worse for the environment, overpackaging increases consumers’ perceptions of environmental friendliness.
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LaCroix Sparkling Water
Sales & Marketing Case Study11.95View Details Launched in 1981 as an "all occasion" sparkling water brand, LaCroix Sparkling Water has had a number of ups and downs as a brand. After being purchased... -
Restaurant Promotions in 2015
Technology & Operations Case Study11.95View Details A variety of services offer consumers discounts when dining at participating restaurants. This case examines four such services: Entertainment Book, Restaurant.com,... -
Supply Chain Management
Technology & Operations Case Study8.95View Details This note on supply chain management provides background for the seven class supply chain module in the Technology & Operations Management required curriculum... -
LiqHub: Managing Contactless Delivery of Liquor in the Pandemic Age
Strategy & Execution Case Study11.95View Details In May 2020, the chief executive officer (CEO) of the liquor delivery company LiqHub was happy with his company's initial success. The company's first... -
Budweiser APAC Spinoff (B): The Financial Strategy for Localization
Finance & Accounting Case Study5.00View Details Supplement to Budweiser APAC Spinoff (A): The Financial Strategy for Localization. Case B follows Case A and discusses which alternative was actually... -
Inclusion and Diversity at Mars Petcare
Management Case Study11.95View Details In 2018, Erica Coletta became Mars Petcare's Chief Human Resources Officer, and immediately found herself dealing with high-stakes inclusion and diversity... -
You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company
30.00View Details Five invaluable lessons for doing sustainability right, doing it profitably, and getting the credit you deserve. Did the title of this book get your attention?... -
Bain Capital: Outback Steakhouse
Finance & Accounting Case Study11.95View Details Bain Capital had purchased Outback Steakhouse in 2007 and despite the myriad initiatives to improve operations, the financial collapse in 2008 threatened... -
A Cultural Transformation at Southeastern Grocers
Organizational Development Case Study11.95View Details When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition... -
Maestro Pizza (H): Making the Best of the Situation
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Breaking Bread: DEIB Challenges Impact a Peruvian Corporation's Potential
Management Case Study11.95View Details Honorable Mention; 2023 DEI Global Case Writing Competition This case combines a strategy issue (merger) encompassing the disciplines of organizational... -
Starbucks China: Managing Growth through Innovation
Leadership & Managing People Case Study11.95View Details Starbucks has noted rapid growth in China, targeting 70% growth in three years. Although popular among a Chinese clientele, it is facing a number of internal... -
Mrs. Fields Cookies
Technology & Operations Case Study11.95View Details Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products).... -
Fermenting Accounting Problems at Vermont Kombucha Corp.
Management Case Study11.95View Details Founded in 2005, Vermont Kombucha Corp. (V-Ko) was an early mover in the fledgling U.S. market for kombucha, a drink brewed for its health benefits. Early... -
Maestro Pizza (B): The Competition Awakens
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Ample Hills Creamery
Innovation & Entrepreneurship Case Study11.95View Details Ample Hills Creamery started in 2010 as a temporary ice cream pushcart in Brooklyn, New York City. On the strength of inventive flavors and clever marketing,... -
Plenty: Transforming Food for the Future of Our Planet
Innovation & Entrepreneurship Case Study11.95View Details Matt Barnard, CEO of the indoor vertical farming company Plenty, analyzed the agricultural supply chain in the United States and determined it had a four-pronged... -
The Coronavirus (COVID-19) Pandemic and the Global Economy (A)
Global Business Case Study11.95View Details In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions... -
The Nature Conservancy in 2018
Global Business Case Study11.95View Details -
Truebird - An AlleyCorp Venture
Innovation & Entrepreneurship Case Study11.95View Details In December 2018, Kevin Ryan and Wendy Tsu faced an important decision - to finalize the CEO candidate for Truebird, an innovative, automated coffee café...
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Get Aggressive About Passivity
Motivating people Magazine ArticleIn Conspiracy of Fools: A True Story, Kurt Eichenwald relates how Enron’s leaders engaged in massive book-cooking with little interference from the dozens of managers, lawyers, and advisers who had a pretty good idea of what was going on. Similarly, at Parmalat, employees not involved in the Italian dairy giant’s fraud apparently were aware of […] -
LaCroix Sparkling Water
Sales & Marketing Case Study11.95View Details Launched in 1981 as an "all occasion" sparkling water brand, LaCroix Sparkling Water has had a number of ups and downs as a brand. After being purchased... -
Restaurant Promotions in 2015
Technology & Operations Case Study11.95View Details A variety of services offer consumers discounts when dining at participating restaurants. This case examines four such services: Entertainment Book, Restaurant.com,... -
Supply Chain Management
Technology & Operations Case Study8.95View Details This note on supply chain management provides background for the seven class supply chain module in the Technology & Operations Management required curriculum... -
LiqHub: Managing Contactless Delivery of Liquor in the Pandemic Age
Strategy & Execution Case Study11.95View Details In May 2020, the chief executive officer (CEO) of the liquor delivery company LiqHub was happy with his company's initial success. The company's first... -
Budweiser APAC Spinoff (B): The Financial Strategy for Localization
Finance & Accounting Case Study5.00View Details Supplement to Budweiser APAC Spinoff (A): The Financial Strategy for Localization. Case B follows Case A and discusses which alternative was actually... -
Relentless Idealism for Tough Times
Recessions Magazine ArticleThe Idea in Brief It’s good that a recession forces businesses to operate more efficiently, but many panic and make damaging trade-offs. Alice Waters runs a thriftier kitchen these days at Chez Panisse, but she still gives top priority to quality and sustainability, both indispensable to the brand. In contrast to the many business owners […] -
Inclusion and Diversity at Mars Petcare
Management Case Study11.95View Details In 2018, Erica Coletta became Mars Petcare's Chief Human Resources Officer, and immediately found herself dealing with high-stakes inclusion and diversity... -
PepsiCo CEO Indra Nooyi on Design Thinking
Change management AudioHow PepsiCo is harnessing the power of design. -
You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company
30.00View Details Five invaluable lessons for doing sustainability right, doing it profitably, and getting the credit you deserve. Did the title of this book get your attention?...