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How to Make Extreme Numbers Resonate
Strategy & Execution Magazine ArticleHere are three examples of visualizations that can help viewers grasp colossally large or infinitesimally small numbers. -
Bureaucracy Is Keeping Health Care from Getting Better
Operations strategy Digital ArticleBut lean management can help. -
The 4 Tiers of Digital Transformation
Innovation & Leadership Digital ArticleA framework to ensure your digital investments are driven by strategic objectives. -
What Really Makes Toyota’s Production System Resilient
Operations and supply chain management Digital Article“Just-in-time” only works as part of a comprehensive suite of strategies. -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
Why Can't American Airlines Make Travel Fun?
Sales & Marketing Digital ArticleI'm sitting on American Airlines 1387 from Boston to Dallas, and by the time I land, I will be close to accumulating five million miles on this particular... -
Real Virtual Factory
Technology & Operations Magazine ArticleBy now, the monolithic factory was supposed to have given way to the virtual factory: a community linked by an electronic network that would enable numerous... -
Bringing Manufacturing Back to the U.S. Is Easier Said Than Done
Finance & Accounting Digital ArticleWhat will it take to reverse a decades-long shift to global supply chains? -
Can AI Fairly Decide Who Gets an Organ Transplant?
Technology and analytics Digital ArticleOr, for that matter, a Covid-19 vaccine? -
Define Your Organization’s Habits to Work More Efficiently
Operations and supply chain management Digital ArticleClever application of SOP leads to efficiency and flexibility. -
How to Engage the Front Line in Process Improvement
Leadership & Managing People Digital ArticleIn my last post, I looked at how Toyota engages front-line workers in process improvement and the challenges for other companies that want to adopt their... -
Why Investing in Procurement Makes Organizations More Resilient
Technology & Operations Digital ArticleFirms need to shift from "just in time" to "just in case." -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
Precision Pricing When Inflation Is Rising
Finance and investing Digital ArticleAn unstable environment calls for a customized approach. -
Success with the Internet of Things Requires More Than Chasing the Cool Factor
Technology and analytics Digital ArticleFocus on business knowledge, not technology. -
The Case of the Machinists’ Mutiny
Change management Magazine Article“You can’t be serious!” Mike Trail, the president and fourth-generation owner of Trail Manufacturing, stared at five older men standing uncomfortably in his small office. “I’m afraid we are, Mike.” Sandy Mulder, the most senior of the five, was polite but firm. “We won’t switch over to the new equipment. We want to continue to […] -
Why You Need a Supplier-Diversity Program
Global Business ResearchIt can lift up disadvantaged communities - and make your business more competitive. -
Dell’s Cost Cutting Is Not a Growth Strategy
Operations and supply chain management Digital ArticleCan you make a growth strategy out of massively slashing costs? No? Are you sure? Better tell Michael Dell then, because reaching Dell’s stated goal of slashing $3 billion in annual expenses over three years seems to be the once-ambitious computer maker’s primary obsession. In its latest big moves announced this week Dell is shuttering […] -
Strong Patient-Provider Relationships Drive Healthier Outcomes
Performance indicators Digital ArticleAnd they reduce costs too. -
How to Speed Up Your Digital Transformation
Technology & Operations Digital ArticleInsights from a two-year study at one of Europe's leading banks.
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American Connector Co. (B)
Technology & Operations Case Study5.00View Details Presents a plant manager's proposal to improve operations at American Connector Co. The plan attempts to imitate operations at DJC Corp., a successful... -
Danshui Plant No. 2
Finance & Accounting Case Study8.95View Details Danshui Plant No. 2 in southern China has a one-year contract with Apple Inc. to assemble 2.4 million iPhones. In the first three months of the contract,... -
Note on the Canadian Transportation Industry
Leadership & Managing People Case Study8.95View Details Transportation plays a key role in Canada's economy. The first part of the note deals with Canada's transportation network, providing an overview of the... -
Final Exercises at the Darden School
Leadership & Managing People Case Study11.95View Details This brief case discusses the graduation hooding ceremony at the Darden School of Business at the University of Virginia. Its purpose is to provide practice... -
John Deere Component Works (A)
Finance & Accounting Case Study11.95View Details The division has recognized the inadequacies of its existing, traditional cost system for estimating product costs. Describes the innovative activity-based... -
Be Well Hospitals: Service Excellence in Secondary Healthcare
Leadership & Managing People Case Study11.95View Details Be Well Hospitals - a multi-specialty secondary healthcare chain of hospitals is set up in the suburbs, industrial towns and district headquarters of... -
Assembling Smartphones: Takt Time ≠ Cycle Time?
Technology & Operations Case Study11.95View Details The case was prepared to be used as part of a process review in the first year Technology and Operations Management course at HBS. It offers students... -
Primateria AB: Scaling Up and Protecting IP
Innovation & Entrepreneurship Case Study11.95View Details Swedish technology start-up Primateria AB (Primateria) was founded in November of 2004 with the main idea to provide science-backed consulting services... -
Braun AG: The KF 40 Coffee Machine
Technology & Operations Case Study11.95View Details Examines the entire product development process at a premier German company, focusing on the role of design as a key player in interdisciplinary teams.... -
Adani Agri Logistics Limited: Blocking the Grain Drain
Technology & Operations Case Study11.95View Details Adani Agri Logistics Limited (AALL) was established to execute a national project for the bulk handling of food grains through a public-private partnership... -
Hewlett-Packard: Singapore (A)
Technology & Operations Case Study11.95View Details In the over 20 years since Hewlett-Packard (HP) set up a manufacturing site in Singapore to produce calculators, HP has invested managerial talent and... -
Baidu, Alibaba, and Tencent: The Three Kingdoms of the Chinese Internet
Strategy & Execution Case Study8.95View Details This note provides an overview of the Chinese Internet by describing its leading three companies: Baidu, Alibaba, and Tencent (BAT). While BAT had previously... -
Pete & Gerry's
Sales & Marketing Case Study11.95View Details -
Into the Raging Sea: Final Voyage of the SS El Faro
Technology & Operations Case Study11.95View Details Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time-but a hurricane was approaching his... -
Facebook's Privacy Breach: Challenges of Managing an Information-Based Supply Chain Risk
Technology & Operations Case Study11.95View Details In June 2018, subsequent to the widespread reporting around a privacy breach, Mark Zuckerberg, Facebook's 33-year-old founder, Chairman and CEO, was under... -
Learning from Extreme Consumers
Sales & Marketing Case Study8.95View Details Traditional market research methods focus on understanding the average experiences of average consumers. This focus leads to gaps in our knowledge of... -
Constructing an e-Supply Chain at Eastman Chemical Co.
Technology & Operations Case Study11.95View Details Craig Knight, Asia Pacific digital business and customer services manager of Eastman Chemical Co., was given a mandate to sell Eastman's philosophy for... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study11.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
Caterpillar-Komatsu in 1986
Strategy & Execution Case Study5.00View Details Provides an update to the global competitive interaction between Caterpillar and Komatsu described in companion cases Caterpillar Tractor and Komatsu... -
Dr. Ing. h.c. F. Porsche AG (B): Made in Germany
Strategy & Execution Case Study5.00View Details An abstract is not available for this product.
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How to Make Extreme Numbers Resonate
Strategy & Execution Magazine ArticleHere are three examples of visualizations that can help viewers grasp colossally large or infinitesimally small numbers. -
American Connector Co. (B)
Technology & Operations Case Study5.00View Details Presents a plant manager's proposal to improve operations at American Connector Co. The plan attempts to imitate operations at DJC Corp., a successful... -
Danshui Plant No. 2
Finance & Accounting Case Study8.95View Details Danshui Plant No. 2 in southern China has a one-year contract with Apple Inc. to assemble 2.4 million iPhones. In the first three months of the contract,... -
Note on the Canadian Transportation Industry
Leadership & Managing People Case Study8.95View Details Transportation plays a key role in Canada's economy. The first part of the note deals with Canada's transportation network, providing an overview of the... -
Bureaucracy Is Keeping Health Care from Getting Better
Operations strategy Digital ArticleBut lean management can help. -
The 4 Tiers of Digital Transformation
Innovation & Leadership Digital ArticleA framework to ensure your digital investments are driven by strategic objectives. -
Final Exercises at the Darden School
Leadership & Managing People Case Study11.95View Details This brief case discusses the graduation hooding ceremony at the Darden School of Business at the University of Virginia. Its purpose is to provide practice... -
What Really Makes Toyota’s Production System Resilient
Operations and supply chain management Digital Article“Just-in-time” only works as part of a comprehensive suite of strategies. -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
Principles for User Design of Customized Products
Sales & Marketing Digital ArticleUser design is a particular form of product customization that allows the customer to specify the properties of a product. User design has emerged as...