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The Three Pillars of a Teaming Culture
Leadership & Managing People Digital ArticleCuriosity, passion, empathy. -
Update Your DE&I Playbook
Leadership & Managing People Digital ArticleAddressing structural racism requires structural change. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
5 New Rules for Leading a Hybrid Team
Leadership & Managing People Digital ArticleSome of the pre-pandemic rules still apply - but not all of them. -
Staying Mindful When You're Working Remotely
Leadership & Managing People Digital ArticleDon't just be online - be present. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
How to Earn Respect as a Leader
Leadership & Managing People Digital ArticleStart by showing passion for your job. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Bridging Psychological Distance
Managing yourself Magazine ArticleFour types of gaps—social, temporal, spatial, and experiential—separate us from our goals. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Research: What Do People Need to Perform at a High Level?
High potential employees Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
How Obama and Clinton Stack Up as Managers
Government Digital ArticleThe conventional wisdom on leadership and management is clear: the first matters more than the second. Warren Bennis‘s classic On Becoming a Leader is typical. In a lengthy comparison between leaders and managers, he describes leaders as luminaries and managers as mere mortals. For example: • “The manager administers; the leader innovates.” • “The manager […] -
When Should You Let an Employee Make a Mistake?
Managing people Digital Article“Put my training wheels back on,” Sophia said in a stern tone, “Or I’m not going to ride my bike!” She had just turned four that day and wanted to learn to ride a bike like her older sister. Now she wasn’t so sure. After a lot of encouraging and a little stubbornness of my […] -
How to Set Up a Remote Employee for Success on Day One
Managing people Digital ArticleFour strategies for managers. -
The Importance of Focus in Leadership Transitions
Leadership & Managing People Digital ArticleAs we visit Julia Martinez for the final time, thanks once again for the wonderful responses to the Julia Martinez scenario on making the shift from peer... -
Research: Dispersed Teams Succeed Fast, Fail Slow
Collaboration and teams Digital ArticleThey’re more efficient — but not when it comes to killing a bad project.
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Creating Stability Is Just as Important as Managing Change
Motivating people Digital ArticleTo do their best work, employees need to feel a sense of consistency — not constant upheaval. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Constant Change Is Rewriting the Psychological Contract with Employees
Managing people Digital ArticleIn the face of rising dissatisfaction, leaders need to revisit their unwritten agreements with workers — and agree on a sustainable path forward. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
How Gen AI Can Make Work More Fulfilling
AI and machine learning Digital ArticleResearch-backed ways to increase employees’ enjoyment of work by reducing time spent on unpleasant tasks. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Research: Why We Choose the Hard Way to Do Tedious Tasks
Health and behavioral science Digital ArticleAnd how to stop getting stuck in ruts. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Ways to Make a Request That Doesn’t Feel Coercive
Managing people Digital ArticleTo get an authentic yes, give your employee room to say no. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
4 Strategies to Guide Your Team Through a Departmental Transition
Organizational change Digital ArticleStart by communicating the “why” clearly and authentically. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Does Your Organization Have the Energy to Transform?
Strategy Digital ArticleHow managers can measure and manage their company’s capacity for change. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
5 Strategies for Improving Mental Health at Work
Mental health Digital ArticleBenefits and conversations around mental health evolved during the pandemic. Workplace cultures are starting to catch up. -
Research: How Ratings Systems Shape User Behavior in the Gig Economy
Human resource management Digital ArticleA study reveals surprising differences between displaying an average score or individual reviews.
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ProntoWash: Washing the World's Cars to a Tango Beat
Leadership & Managing People Case Study11.95View Details ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent... -
Webster Industries (A)
Organizational Development Case Study11.95View Details The manufacturing manager of Webster's largest division is told to cut his managerial payroll by 15%. Provides company background data and a description... -
CONNECT: The Knowledge Network (A)
Leadership & Managing People Case Study11.95View Details In 1992, Maureen Clarry and Kelly Gilmore quit their jobs to start CONNECT: The Knowledge Network, an Information Technology Consulting company. Maureen... -
Nordstrom: Dissension in the Ranks? (A)
Organizational Development Case Study11.95View Details In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions,... -
Webster Industries (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Jieliang Phone Home! (B)
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
Bausch & Lomb, Inc.: Pressure to Perform
Finance & Accounting Case Study11.95View Details Bausch & Lomb is the subject of press attacks and experiences a sharp fall in stock price when management practices are exposed. Aggressive goal setting,... -
Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process
Finance & Accounting Case Study11.95View Details Describes management's attempts to design and install a sophisticated planning and control system in an international company as it changes its strategy.... -
Wells Fargo Online Financial Services (B)
Finance & Accounting Case Study5.00View Details Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization.... -
Road to Hell (C)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
HBR's 10 Must Reads Strengthening Your Soft Skills (with bonus article "You Don't Need Just One Leadership Voice--You Need Many" by Amy Jen Su)
Management Book24.95View Details Strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles.... -
ATH Technologies (A): Making the Numbers
Strategy & Execution Case Study11.95View Details An exercise that takes students through five stages of growth in an entrepreneurial start-up in the medical devices industry: 1) founding, 2) growth,... -
Harvard Business Review on Finding & Keeping the Best People
25.00View Details Is your company's top talent jumping ship as good replacements become harder to get? If you need the best practices and ideas for winning the race for... -
Aman Resorts (B)
Finance & Accounting Case Study5.00View Details Aman Resorts (B) describes how employees are rewarded and compensated which is used to supplement Aman Resorts (A). -
An Emerging Leader: Nora Has a New Job
Management Case Study11.95View Details Nora is an intelligent, hard-working employee in her first managerial role. As she attempts to move from a role as a contributor to that of a leader,... -
Leader as Coach: Restoring Employee Motivation and Performance (B)
Organizational Development Case Study5.00View Details Kiera, a young, enthusiastic sales rep, was recently promoted to manager of a sales team of five. In her first year on the job, she tackled a major revamp... -
Making the Grade (A)
Finance & Accounting Case Study11.95View Details Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely... -
Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan
Leadership & Managing People Case Study8.95View Details Role play exercise for Captain Flip Finnegan. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
Musimundo
Finance & Accounting Case Study11.95View Details Mario Quintana, managing partner of Pegasus Capital, was preparing for the upcoming Musimundo board of directors meeting. He was satisfied with the investment...
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The Three Pillars of a Teaming Culture
Leadership & Managing People Digital ArticleCuriosity, passion, empathy. -
Update Your DE&I Playbook
Leadership & Managing People Digital ArticleAddressing structural racism requires structural change. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
5 New Rules for Leading a Hybrid Team
Leadership & Managing People Digital ArticleSome of the pre-pandemic rules still apply - but not all of them. -
Staying Mindful When You're Working Remotely
Leadership & Managing People Digital ArticleDon't just be online - be present. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
How to Earn Respect as a Leader
Leadership & Managing People Digital ArticleStart by showing passion for your job. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price.