autopom! Reviews

254  •  Excellent
TrustScore 4.5 out of 5

4.3

In the Insurance Agency category

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Reviews4.3

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Rated 5 out of 5 stars

Claims

They were helpful in explaining any concerns I had regarding the things that would be covered under the plan. We will see now when I have any claims, how this all comes together.

Date of experience: July 08, 2022


Rated 5 out of 5 stars

AutoPOM is great

AutoPOM is great! Requested a quote Wednesday night around 9:00 PM. Got an email with the quote 7:00 AM Thursday with the quote. Followed up with an e-mail and a Quick phone call with Lisa and everything was done quickly and painlessly. No pressure sales, just provided a reasonable price on a very good extended service contract for my car.

Date of experience: April 12, 2018


Rated 5 out of 5 stars

Worked with Robert Hippe on the…

Worked with Robert Hippe on the purchase of our maintenance plan. He was very responsive to all of our questions and requests. No pushy saleman here, just honest answers and information.

Date of experience: April 30, 2022

Reply from autopom!

Thank you for choosing autopom! and for taking time to share your experience!


Rated 5 out of 5 stars

I’ve used this company for 4 cars so…

I’ve used this company for 4 cars so far and they never disappoint. I drive ultra high end hand built cars and whenever I have an issue the owner Mike always gets the deal done. Their prices are fantastic and easy to deal with.

Date of experience: February 11, 2021


Rated 5 out of 5 stars

A little early to tell

The warranty hasn’t even taken affect yet. So far, the buying process was very pleasant and simple. The concept sure beats other companies, with a one contact approach from cradle to grave.

Date of experience: July 01, 2022


Rated 5 out of 5 stars

I had a negative experience with…

I had a negative experience with Endurance Warranty Service but I know I need an extended warranty coverage in case of any major issues with my car. So, I researched several other warranty companies and decided to give Autopom a try. After contacting Autopom, Robert reached out to me and we went over the types of plans, coverages and costs. Robert is very knowledgeable and satisfactorily answered all of my questions so I decide to go with Autopom. He also gave me his contact information in case I ran into any problems or had any others questions.
I hope I never have to use the warranty but if I do I will write another review about my experience at that time.

Date of experience: June 01, 2023


Rated 5 out of 5 stars

Initial entry into Autopom personnel

Initial entry into Autopom personnel.
Had no issues with our automobile that was covered by program.

Date of experience: March 19, 2024

Reply from autopom!

Thank you for sharing your positive experience with autopom! We're thrilled to hear that your entry into our program was seamless and that your vehicle has had no issues. Our team strives to provide peace of mind to our clients through reliable coverage, and it's always rewarding to know we've achieved that. Should you have any questions or need further assistance down the road, please don't hesitate to reach out. We look forward to continuing to serve you!
Warm regards,
The autopom! Team


Rated 5 out of 5 stars

The agent Robert was super awesome and…

The agent Robert was super awesome and very convincing. Mind you I called 2 other companies before Apom. (CarShield & Endurance). Will be telling all my friends and family about Apom and I’ll tell them to be sure to talk to Robert !!!

Date of experience: February 07, 2023


Rated 5 out of 5 stars

Very Helpful Representative

Autopom's representative was very friendly. Robert
very patiently explained everything to me. He helped me devise a payment structure to fit my needs

Date of experience: June 16, 2023


Rated 5 out of 5 stars

Happy to have found Autopom

Robert was very helpful and answered all of my questions immediately and professionally. He seemed to be sincerely interested in me and satisfying all of my needs. Good presentation and informed me as to what to expect. I'm looking forward to a positive working relationship with Autopom.

Date of experience: March 30, 2023


Rated 5 out of 5 stars

Robert H

Robert H. was professional, courteous, and patient. He was generous and offered a maintenance package worth $385, which we were very excited about.

Date of experience: May 06, 2023


Rated 5 out of 5 stars

What a wonderful experience speaking…

What a wonderful experience speaking with Robert. He was so patient and knowledgeable, took his time walking me through the whole process, without pressuring me just to make a sale. Couldn't have a more delightful experience. I would definitely recommend them for anyone looking for responsible extended coverage provider. Five Stars!!! ;~)

Date of experience: June 14, 2023


Rated 5 out of 5 stars

Great job start to finish with sign-up

Great job start to finish with sign-up. Very patient, not pushy and answered everything I asked without hesitation. I’m happy that both our vehicles have coverage for 100,000 more miles- at a great price- and free oil changes and service as well.

Date of experience: April 25, 2022

Reply from autopom!

Thank you for your business and for taking the time to leave a review! We appreciate you and we're here for you.


Rated 5 out of 5 stars

As I was watching the Stanley cup…

As I was watching the Stanley cup playoffs, I noticed the phrase Olive.com on the ice near the blue line. I was happy to realize that my new mechanical breakdown insurance was from olive.com and felt that I had made a wise purchase.

Date of experience: June 20, 2022


Rated 5 out of 5 stars

a good bunch!

price was right, I'm a repeat customer, 3rd time, helped me out on one issue in particular.....I'd recommend this bunch

Date of experience: June 07, 2023


Rated 5 out of 5 stars

AutoPom, A great company to do business with!

I am pleased with the information and MBI. Mechanical Breakdown Insurance policy, presented to me by Dacey. Being a California resident, I learned that VSCs, Vehicle Service Agreements, could only be sold by car dealers. Companies selling VSCs on line are doing so in violation of California law.

Dacey is professional, resourceful and a delight to work with. She is also a California licensed Insurance Agent. The MBI she presented to me backed by Mercury Insurance was exactly what I was looking for at half the price of what other on line companies offered not to mention the policy cost was one third of the price of the VSC offered by the dealer.

I read through the reviews. Though mostly positive, the negative ones were addressed and a reasonable explanation was given to the customer as to why their claim was rejected. In one case where the customer felt his claim was reasonable, the owner of AutoPom interceded with the policy administrator and the claim was honored.

I hope to have a long term relationship with AutoPom. I highly recommend them to others.

Neil J Forrest
Morgan Hill, CA

Date of experience: May 24, 2019


Rated 5 out of 5 stars

Understand your warranty

Because Mr. Robert took his time with me and explained everything what a great attitude and he made sure I understood all of my automobile warranty

Date of experience: March 02, 2023


Rated 5 out of 5 stars

Autopom was great to deal with it

Autopom was great to deal with it. They are knowledgeable about the products they sell and we're able to guide us to the plan for our Range Rover. The end result is we saved about $1000 over the plan the dealership offered us. Also there was no high pressure sales approach like all the other companies I called.

Date of experience: January 20, 2018