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Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
How to Negotiate - Virtually
Strategy & Execution Digital ArticleA brief guide. -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Collaborating with Someone You Don't Really Know
Leadership & Managing People Digital ArticleFive questions to ask when you're working with someone for the first time. -
5 Signs Your One-on-Ones Aren't Working
Leadership & Managing People Digital ArticleAnd how to make the most of your face time with direct reports. -
Don't Be Afraid to Stand Up for What's Right
Communication First PersonHow to speak out when you witness a bias at work. -
Expose Your Company’s Blind Spots
Customer experience Digital ArticleIs your company unintentionally keeping your most senior people from getting the feedback they most need? It can easily happen as an unintended consequence of success. Consider these situations: Senior executives at car companies drive only the newest models: For decades, the top executives at America’s leading automobile manufacturers always drove models fresh from the […] -
Obama: Principal-in-Chief
Global Business Digital ArticleDespite all the anticipatory discussion surrounding President Obama's back-to-school speech, an important point has largely been missed: what the speech... -
How Retailers Can Reach Consumers Who Aren't Spending
Sales & Marketing Digital ArticleU.S. retail sales dropped a historic 8.7% in March 2020. -
Promise-Based Management: The Essence of Execution
Business communication Magazine ArticleBy examining the commitments people make to colleagues and customers, executives can figure out why work stalls and how to get it moving again. -
Tips for Working with Your Romantic Partner
Business communication Digital ArticleRemember that the time you spend at work doesn’t equal quality time. -
Two Candidates, Two Distinct Ways of Communicating
Government Digital ArticleRomney is a communicator, but Obama is a converser. -
Your Late-Night Emails Are Hurting Your Team
Leadership & Managing People Digital ArticleSo stop it. -
The Art of Giving Praise
Leadership & Managing People Digital ArticleI've spent most of my professional life in organizations that are staffed with and run by talented people who do great work. Similarly, as a classroom... -
Connect with Any Audience
Communication VideoNancy Duarte, CEO of Duarte, Inc., outlines best practices for preparing your next speech. -
When Someone Gloms On to You at a Conference
Business communication Digital ArticleHow to end the conversation gracefully. -
Stop Mixing Business with Pleasure
Business communication Digital ArticleIt may come as news to some (young) people, but business and pleasure are not synonymous. With the Millenials’ exodus to social media platforms from good old-fashioned email accounts, the lines between our business and personal lives are increasingly blurred. We live on our smart phones or blackberries and technology has enabled us to multi-task […] -
How to Energize Colleagues
Motivating people Digital ArticleFive Questions with Wayne Baker, Professor, University of Michigan Business School -
How to Successfully Work Across Countries, Languages, and Cultures
Global strategy Digital ArticleAccording to a five-year study of Japanese e-commerce giant Rakuten.
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Online Music Case (A): Napster Faces the Music - Starting a Revolution in the Music Business
Communication Case Study11.95View Details The set of three cases Online Music (A), (B) and (C) trace the tumultuous developments in the online media sector since the commercialization of the Internet.... -
Harvard Business School Executive Education: Balancing Online and Offline Marketing
Sales & Marketing Case Study11.95View Details How does a small business set its online media budget? The HBS Executive Education Division can be viewed as a small-to-medium sized business unit with... -
Dalian Wanda Group: The AMC Entertainment Acquisition (A)
Strategy & Execution Case Study11.95View Details When Dalian Wanda Group of China announced its plan to acquire the AMC Entertainment theatrical exhibition chain in the United States, many people in... -
Writing Cases: Tips and Pointers
Organizational Development Case Study8.95View Details Gives some practical advice for case writers in compiling data for and writing cases. -
It's a Dirty Job ...
Communication Case Study11.95View Details For five weeks, Michael "Mac" Ling had been at the Lexington, Virginia, plant of Darden Motor Works (DMW), interviewing production supervisors, quality... -
BRAC: Shasthya Shebikas' Role in Delivering Health Care Service to Rural Markets
Global Business Case Study11.95View Details BRAC was the largest non-governmental organization in the world, reaching out to 138 million people. It made a significant contribution to reducing poverty... -
HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley and Elaine Mosakowski)
24.95View Details Put an end to miscommunication and inefficiency--and tap into the strengths of your diverse team. If you read nothing else on managing across cultures,... -
Online Music Case (B): Whistling a New (i)Tune? - How Apple, Idol and the Labels Are Making New Music Business
Communication Case Study5.00View Details The set of three cases Online Music (A), (B) and (C) trace the tumultuous developments in the online media sector since the commercialization of the Internet.... -
Mobilizing an Online Business
Leadership & Managing People Case Study8.95View Details Entrepreneurs starting online businesses often need to mobilize multiple sets of users or customers, each of whom hesitates to participate unless others... -
The Children's Hospital of Philadelphia: Network Strategy 2016
Strategy & Execution Case Study11.95View Details Children's Hospital of Philadelphia (CHOP) began as a stand-alone hospital in the heart of downtown Philadelphia in 1855. By 2016 the CHOP Care Network... -
Reinforcements: How to Get People to Help You
28.00View Details Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their... -
Tingvong Homestay: The First Homestay in Dzongu
Innovation & Entrepreneurship Case Study11.95View Details Dupden Lepcha started Tingvong Homestay, the first homestay in the remote Dzongu region of Sikkim, India, when the region was opened for tourism in 2006.... -
HBR's 10 Must Reads on Communication, Vol. 2 (Paperback + Ebook)
Communication Special Offer34.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Mack Henley (D)
Communication Case Study5.00View Details This series of cases follows a Darden student's career decision and tracks his search process for an acquisition candidate in the retail industry. The... -
MINI USA: Finding a New Advertising Agency (B)
Sales & Marketing Case Study5.00View Details Selling an intangible like advertising services is a difficult task. The first step is to understand how brands buy these services. What are they looking... -
Management Communication Self-Paced Learning Program: Writing Section
90.00View Details The Management Communications self-paced learning program provides you with the skills and guided practice necessary to master fundamental concepts in... -
Mending the Fractures: Creating a Multi-Stakeholder Framework for Building Shared Purpose in Unconventional Oil and Gas
Sales & Marketing Case Study11.95View Details In the summer of 2014, a large energy company was poised to begin expanding its unconventional natural gas operations in northeastern British Columbia... -
Regina Broadband's Earnings Conference Call (A)
Finance & Accounting Case Study11.95View Details Rhonda Magee, a new employee at Regina Broadband, was tasked to prepare slides for the company's next earnings conference call. The company had seen good... -
Devils Backbone Brewing, LLC: An Idea Brews
Strategy & Execution Case Study11.95View Details This case is used in Darden's required first-year course, "Strategic Thinking and Action." In 2015, Steve and Heidi Crandall, the founders of Devils... -
"Le Train d'Enfer" and the Derailing of Crisis Leadership at Lac-Megantic
Global Business Case Study11.95View Details This case provides an inside glimpse into the unraveling of crisis management effectiveness at the hands of an organization's leader. In the dark of night,...
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Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
How to Negotiate - Virtually
Strategy & Execution Digital ArticleA brief guide. -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Collaborating with Someone You Don't Really Know
Leadership & Managing People Digital ArticleFive questions to ask when you're working with someone for the first time. -
5 Signs Your One-on-Ones Aren't Working
Leadership & Managing People Digital ArticleAnd how to make the most of your face time with direct reports. -
Don't Be Afraid to Stand Up for What's Right
Communication First PersonHow to speak out when you witness a bias at work. -
Expose Your Company’s Blind Spots
Customer experience Digital ArticleIs your company unintentionally keeping your most senior people from getting the feedback they most need? It can easily happen as an unintended consequence of success. Consider these situations: Senior executives at car companies drive only the newest models: For decades, the top executives at America’s leading automobile manufacturers always drove models fresh from the […] -
Online Music Case (A): Napster Faces the Music - Starting a Revolution in the Music Business
Communication Case Study11.95View Details The set of three cases Online Music (A), (B) and (C) trace the tumultuous developments in the online media sector since the commercialization of the Internet.... -
Obama: Principal-in-Chief
Global Business Digital ArticleDespite all the anticipatory discussion surrounding President Obama's back-to-school speech, an important point has largely been missed: what the speech...