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Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
Firing Back: How Great Leaders Rebound After Career Disasters
Business communication Magazine ArticleThe leader’s fall from “Who’s Who” to “Who’s that?” is full of stigma and shame. But the story doesn’t have to end there. -
Visualizations That Really Work
Communication Magazine ArticleNot long ago, the ability to create smart data visualizations (or dataviz) was a nice-to-have skill for design- and data-minded managers. But now it's... -
A Matchmaker's Advice on How to Make a Great First Impression at Work
Communication POVFive tips for virtual and IRL situations. -
5 Ways to Demonstrate Your Value - Remotely
Communication Digital ArticleShare your wins. -
What to Ask the Person in the Mirror
Organizational restructuring Magazine ArticleThere comes a point in your career when the best way to figure out how you’re doing is to step back and ask yourself a few questions. Having all the answers is less important than knowing what to ask. -
Is Listening an Endangered Skill?
Business communication Digital ArticleIs listening important? “Yes, of course,” you say. But then why would anyone pay thousands of dollars to hear someone speak, and then not listen? I recently attended the PopTech conference in Camden, Maine, a mind-bending affair attended by several hundred idea junkies, each of whom paid several thousand dollars to (ostensibly) hear what really […] -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
“Actually,” She Said, “He Works for Me.”
Consumer behavior Digital ArticleSurprised by a gender stereotype? React calmly, directly, and move on. -
How to (Politely) Say "No" to Being a Manager
Communication Digital ArticleNot everyone wants to be the boss. -
Can a Leader Act “Too Presidential”?
Leadership Digital ArticleBarack Obama is back from a semi-world tour that took him from Afghanistan and Iraq to the capitals of Europe, with stops in Israel and Palestine in between. By most accounts, he pulled it off with few gaffes, but some political reporters and pundits are wondering if Obama looked, in the words of NBC’s Andrea […] -
Make Your Meetings a Safe Space for Honest Conversation
Meeting management Digital ArticleMore freedom leads to more candor. -
Your Brain Is Hooked on Being Right
Managing yourself Digital ArticleThe adrenaline and dopamine rush you get from winning an argument feels good. Too good. -
Trust at the Top
Communication Digital ArticleA Rolls-Royce engine blows up, and ... silence - for four days. The great British engineering company took its time to find out what had happened to the... -
The Last One Percent that Kills You
Communication Digital ArticleWe had a party for my mom's 75th birthday a few weeks ago. I spent about 40 hours working on a "This Is Your Life" slide show for the evening. I collected... -
What to Do When Your Colleague Comes Out as Transgender
Leadership & Managing People Digital ArticleTreat the person as you always have. -
Giving Killer Presentations: Our Favorite Reads
Communication ListicleDon't worry - your nerves are a good thing. -
5 Tips for Making a Good Impression - Virtually
Communication Digital ArticleVirtual interactions can bring out our worst. Here's how to prevent that. -
3 Ways to Make Your Writing Clearer
Communication Digital ArticleQuickly.
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You at Work: Managing a Hybrid Team
29.95View Details With the proliferation of hybrid work, many of us are now working alongside employees who are based in the office as well as those working remotely. We... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Netflix: Designing the Netflix Prize (B)
Technology & Operations Case Study5.00View Details This supplemental case follows up on the Netflix Prize Contest described in Netflix: Designing the Netflix Prize (A). In the A case, Netflix CEO Reed... -
Hamilton Won More Than Twitter
Sales & Marketing Case Study11.95View Details The case is set in summer 2016, centered on the writer and performing star, Lin-Manuel Miranda, whose Broadway show Hamilton had grossed almost $75 million... -
You at Work: Doing Your Best Work Remotely
29.95View Details The option to work remotely - whether at home, at co-working spaces, while travelling, or elsewhere--has gone mainstream. Remote work allows companies... -
Management Communication: A Self-Paced Learning Program
110.00View Details Communicating effectively can make all the difference between success and failure as a manager. Developed by business school faculty for use in MBA, undergraduate... -
eBay Partner Network (A)
Technology & Operations Case Study11.95View Details eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates... -
Prestige Telephone Co.
Finance & Accounting Case Study11.95View Details An independent regulated telephone company has established a computer services subsidiary that seems to remain unprofitable. Managers must determine whether... -
Sky Deutschland (A): Driving Customer Loyalty Through Supply Chain Execution
Technology & Operations Case Study11.95View Details Sky Germany is the leading pay TV provider in Germany and Austria. In 2010, the company was losing money and facing a lot of operational challenges such... -
Internet-Enabled Collaborative Store Ordering: Veropoulos Spar Retailer (A)
Technology & Operations Case Study11.95View Details In 2001 Veropoulos Spar, a 770 million Euro retailer in Greece and the Balkan region, intiated the implementation of a new Internet enabled collaborative... -
Parrot: Navigating the Nascent Drone Industry
Technology & Operations Case Study11.95View Details In 2018, Henri Seydoux, CEO and Founder of Parrot, believed that his company was at an inflection point in its history. Parrot had been a European leader... -
Didi, Kuaidi, and Uber in China
Leadership & Managing People Case Study11.95View Details In 2014, China's leading domestic Internet-based ride-hailing company, Didi, claimed more than 50 per cent of the Chinese ride-hailing market, followed... -
Communications Policy
Sales & Marketing Case Study8.95View Details Introductory note on communications policy for use in first year marketing. Focuses on: Target selection; message delineation; communications intensity;... -
United Colors of Benetton
Sales & Marketing Case Study11.95View Details The case covers all major aspects of Benetton's successful corporate strategy and innovative business system from its creation till the present. It also... -
The Latest Research: DEI
Management Tool59.95View Details Improve Diversity, Equity, and Inclusion at Your Organization with the Latest Research from HBR. Leaders everywhere are feeling a sense of urgency around... -
United Flight 3411: What Went Wrong?
Organizational Development Case Study11.95View Details On April 9, 2017, United Airlines flight 3411 to Louisville was held at the gate in Chicago while customer Dr. David Dao was forcibly removed from his... -
Terra Lycos: Creating a Global and Profitable Integrated Media Company
Technology & Operations Case Study11.95View Details This case recounts the strategy of Terra Lycos, an integrated global media company formed by the October 2000 merger of Spain's Terra Networks and US-based... -
Giving Effective Feedback (HBR 20-Minute Manager Series)
Communication Book12.95View Details Master the art of delivering feedback. Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate... -
Merging Esso Iceland and Bilanaust (A2)
Leadership & Managing People Case Study5.00View Details Hermann Gudmundsson, the CEO of Esso Iceland (provider of fuel and lubricants) was expected to begin merging Esso Iceland with Bilanaust, an Icelandic... -
Running Virtual Meetings (HBR 20-Minute Manager Series)
12.95View Details From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates....
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Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
Firing Back: How Great Leaders Rebound After Career Disasters
Business communication Magazine ArticleThe leader’s fall from “Who’s Who” to “Who’s that?” is full of stigma and shame. But the story doesn’t have to end there. -
Visualizations That Really Work
Communication Magazine ArticleNot long ago, the ability to create smart data visualizations (or dataviz) was a nice-to-have skill for design- and data-minded managers. But now it's... -
A Matchmaker's Advice on How to Make a Great First Impression at Work
Communication POVFive tips for virtual and IRL situations. -
You at Work: Managing a Hybrid Team
29.95View Details With the proliferation of hybrid work, many of us are now working alongside employees who are based in the office as well as those working remotely. We... -
5 Ways to Demonstrate Your Value - Remotely
Communication Digital ArticleShare your wins. -
What to Ask the Person in the Mirror
Organizational restructuring Magazine ArticleThere comes a point in your career when the best way to figure out how you’re doing is to step back and ask yourself a few questions. Having all the answers is less important than knowing what to ask. -
Is Listening an Endangered Skill?
Business communication Digital ArticleIs listening important? “Yes, of course,” you say. But then why would anyone pay thousands of dollars to hear someone speak, and then not listen? I recently attended the PopTech conference in Camden, Maine, a mind-bending affair attended by several hundred idea junkies, each of whom paid several thousand dollars to (ostensibly) hear what really […] -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […]