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We Need Imagination Now More Than Ever
Leadership & Managing People Digital ArticleIt's crucial for creating new opportunities and finding new ways to grow. -
10 Questions to Guide Boards Through the Pandemic
Organizational Development Digital ArticleThe time to prove your value is now. -
How Data Literate Is Your Company?
Technology & Operations Digital ArticleParsing data is a must-have skill for every employee. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Leaders, Do You Have a Clear Vision for the Post-Crisis Future?
Leadership & Managing People Digital ArticleDon't let your short-term response get in the way of your long-term plan. -
Lead Your Sales Team Through Uncertain Times
Leadership & Managing People Digital ArticleDon't let fear lead to bad decisions. -
Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Gathering Green Data: Tools and Tips
Costing Digital ArticleIn my last post, I talked about the ways you can use green data — footprinting information on your products and services up and down the value chain — to create enormous value for your company. As they say, you can’t manage what you don’t measure. And those with the best information can cut costs, […] -
What Good Leadership Looks Like During This Pandemic
Leadership & Managing People Digital ArticleNBA commissioner Adam Silver and New Zealand Prime Minister Jacinda Ardern acted early and decisively. -
Companies that Practice “Conscious Capitalism” Perform 10x Better
Corporate social responsibility Digital ArticleWhy should that be a surprise? -
Who Had the Best Unadjusted Financial Performance?
Business management Digital ArticleTo earn the right to be CEO for more than 20 years, your performance should be top-notch. -
How to Negotiate - Virtually
Strategy & Execution Digital ArticleA brief guide. -
Ask Your Customers for Predictions, Not Preferences
Sales & Marketing Digital ArticleA gamified approach to market research. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Boards Need Real Diversity, Not Tokenism
Leadership & Managing People Digital ArticleNasdaq's new diversity requirements are a bare minimum. To make real progress, boards have to go further. -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
What Will Work-Life Balance Look Like After the Pandemic?
Leadership & Managing People Digital ArticleThe shift to remote work offers a new window into each other's lives.
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Starbucks: Driving Growth Through New Dining Occasions
Sales & Marketing Case Study11.95View Details In 2008, Starbucks was in crisis as a result of undisciplined growth and loss of focus, and its stock declined almost 70%. In August of that year, Howard... -
Consulting Team: Pat Lettner
Communication Case Study11.95View Details This set of three cases represents a mediation involving three professionals at a consulting firm: two disputants (a new MBA consultant and the manager... -
Selling on Amazon at Tower Paddle Boards
Sales & Marketing Case Study11.95View Details By June 2012, Stephan Aarstol felt that he had successfully passed the first critical stage of his ecommerce business. As the founder and CEO of a standup... -
SAP Labs India: Building an Inclusive Organization
Organizational Development Case Study11.95View Details This case describes how SAP Labs India, a research and development center of SAP SE introduced and pursued a wide range of diversity and inclusion (D&I)... -
Arrow Electronics, Inc.
Sales & Marketing Case Study11.95View Details Deals with the issue of cross-selling and managing a portfolio of products and services in business markets. Arrow/Schweber (A/S), a subsidiary of electronic... -
Spencer's Retail Limited: Repositioning in a Changing Retail Environment
Sales & Marketing Case Study11.95View Details To target the expanding segment of upwardly mobile and upper-income Indians, a pre-eminent organized retailer in India decided to introduce Western-style... -
Vermeer Technologies (B): Realizing the Dream
Innovation & Entrepreneurship Case Study5.00View Details The Vermeer team works day and night to develop its software offering, unforeseen difficulties and internal tensions notwithstanding. In less than a year,... -
American Connector Co. (B)
Technology & Operations Case Study5.00View Details Presents a plant manager's proposal to improve operations at American Connector Co. The plan attempts to imitate operations at DJC Corp., a successful... -
Aravind Eye Hospital, Madurai, India: In Service for Sight
Sales & Marketing Case Study11.95View Details Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed... -
Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (A)
Organizational Development Case Study11.95View Details Describes how Intuit, Inc.'s CEO, Steve Bennett, changes the company from an entrepreneurial "siloed" organization into a collaborative one. -
Danshui Plant No. 2
Finance & Accounting Case Study8.95View Details Danshui Plant No. 2 in southern China has a one-year contract with Apple Inc. to assemble 2.4 million iPhones. In the first three months of the contract,... -
Walt Disney's Dennis Hightower: Weaving Together the European Operations
Organizational Development Case Study11.95View Details The case describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. It... -
Kova: Becoming a Vietnamese Household Name in Paint
Sales & Marketing Case Study11.95View Details Set in 2016, this case follows Phua Koon Kee, the CEO of Kova Group, one of the largest paint manufacturers in Vietnam, as he pondered upon the business... -
Note on the Canadian Transportation Industry
Leadership & Managing People Case Study8.95View Details Transportation plays a key role in Canada's economy. The first part of the note deals with Canada's transportation network, providing an overview of the... -
AudienceView
Finance & Accounting Case Study11.95View Details A vice-president of Ventures West, a leading Canadian venture capital firm, must decide what due diligence to conduct in order to recommend an investment... -
Maersk Shipping: Is the Price Right?
Strategy & Execution Case Study11.95View Details The Ciber Case Series: In early 2012 in the wake of economic uncertainty and industry-wide losses, shipping industry giant Maersk Lines deliberated about... -
Exercise: Creating a Model of Consumer Beliefs
Sales & Marketing Case Study11.95View Details Converting myriad data into a simple, visual conceptual model is the basis for developing the ability to communicate consumer marketing insights up, down,... -
Indigo Books and Music Inc.
Sales & Marketing Case Study11.95View Details Since 1996, Indigo Books and Music had grown to become essentially a book retail monopoly in Canada. But the global recession had hit the company hard,... -
The Turnaround of General Electric
Strategy & Execution Case Study11.95View Details Founded in 1892, Boston-based General Electric (GE) has had a history of transformation, having pursued an impressive share of acquisitions, divestitures,... -
Consumer Behavior Exercise (D)
Sales & Marketing Case Study8.95View Details Students are instructed to interview a recent purchaser of a low-involvement product or service in depth about his/her ownership and usage experiences....
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We Need Imagination Now More Than Ever
Leadership & Managing People Digital ArticleIt's crucial for creating new opportunities and finding new ways to grow. -
10 Questions to Guide Boards Through the Pandemic
Organizational Development Digital ArticleThe time to prove your value is now. -
How Data Literate Is Your Company?
Technology & Operations Digital ArticleParsing data is a must-have skill for every employee. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Leaders, Do You Have a Clear Vision for the Post-Crisis Future?
Leadership & Managing People Digital ArticleDon't let your short-term response get in the way of your long-term plan. -
Lead Your Sales Team Through Uncertain Times
Leadership & Managing People Digital ArticleDon't let fear lead to bad decisions. -
Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Gathering Green Data: Tools and Tips
Costing Digital ArticleIn my last post, I talked about the ways you can use green data — footprinting information on your products and services up and down the value chain — to create enormous value for your company. As they say, you can’t manage what you don’t measure. And those with the best information can cut costs, […] -
What Good Leadership Looks Like During This Pandemic
Leadership & Managing People Digital ArticleNBA commissioner Adam Silver and New Zealand Prime Minister Jacinda Ardern acted early and decisively.