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When It Comes to Long-Term Value, Incumbents Should Think Like Digital Disruptors
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The Uneven Distribution of AI's Environmental Impacts
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Transform Business Operations with Process Mining
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5 Rules to Manage AI’s Unintended Consequences
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AI Is Testing the Limits of Corporate Governance
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AI Will Increase the Quantity — and Quality — of Phishing Scams
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6 Actions CEOs Must Take During a Cyberattack
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When Analytics Should Drive Sales Decisions - and When They Shouldn't
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AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
What Salespeople Get Wrong About Using GenAI
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Can AI Help Your Company Innovate? It Depends
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AI Can Help Address Inequity — If Companies Earn Users’ Trust
Algorithms Digital ArticleAirbnb built an algorithm to close the earnings gap between Black and white hosts. But Black hosts were significantly less likely to use it. -
What Makes a Company Successful at Using AI?
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How Gen AI Can Make Work More Fulfilling
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How AI Features Can Change Team Dynamics
Technology and analytics Digital ArticleAI-powered feedback is popping up in Zoom, Teams, and other common tools. Relying on it can be convenient — but there are some serious drawbacks. -
Customer Experience in the Age of AI
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How to Address the Supply-Chain Staffing Crisis
Technology & Operations Digital ArticleIt's more complicated than simply implementing new technologies. -
The Skills Your Employees Need to Work Effectively with AI
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How to Avoid the Ethical Nightmares of Emerging Technology
Technology & Operations Big IdeaNext-generation technologies are poised to cause society-shaking shifts at unprecedented speed and scale. Generative AI, quantum computing, blockchain,...
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Software and/or Data: Dilemmas in an AI Research Lab of an Indian IT Organization
Technology & Operations Case Study11.95View Details This case is based on a four-month-long ethnography conducted during January-May 2020 in the research lab of an established IT-BPM (Information Technology... -
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The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
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Ethics and AI: The 2020 International Baccalaureate Grading Scandal (HANDOUT 1)
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HBR's Editors' Picks 2019: Our Definitive Articles, Podcasts, and Videos of the Year
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HBR's 10 Must Reads on Leading Digital Transformation (Paperback + Ebook)
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HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (Paperback + Ebook)
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Freshippo: Data-Driven Business Model Innovation
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HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
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Welcome to AI: A Human Guide to Artificial Intelligence
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Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence
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AI21 Labs in 2023: Strategy for Generative AI
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Software and/or Data: Dilemmas in an AI Research Lab of an Indian IT Organization
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Saama Technologies: Growth Through a Focused Vertical Market Strategy
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Innovation Analytics: Leveraging Artificial Intelligence in the Innovation Process
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Can AI and Machine Learning Help Park Rangers Prevent Poaching?
Government AudioA conservation expert must decide whether or not to implement a complex new technology solution to help park rangers manage their patrols. - SPONSOR CONTENT FROM DELOITTE
3 Tech Trends That Are Poised to Transform Business in the Next Decade
AI and machine learning Sponsor ContentSponsor content from Deloitte. -
When It Comes to Long-Term Value, Incumbents Should Think Like Digital Disruptors
Strategy & Execution Digital ArticleSix steps to kickstart your company's "digital growth engine." -
Integration Planning at SFB (A)
Strategy & Execution Case Study11.95View Details Kusha Ahmad is tasked with facilitating headcount reduction following the acquisition of the Societe Francaise de Biotechnologie (SFB) by Big American... -
Osaro: Picking the best path
Innovation & Entrepreneurship Case Study11.95View Details The founder of Osaro saw the potential of deep reinforcement learning to allow robots to be applied in a wide range of new applications. Osaro targeted... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
The Uneven Distribution of AI's Environmental Impacts
Global Business Digital ArticleHow companies can responsibly manage the growing water and energy demands of their data centers across the world.