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Navigating the Cultural Minefield
Cross-cultural management Magazine ArticleLearn how to work more effectively with people from other countries. -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Life’s Work: An Interview with Alain Ducasse
Cross-cultural management Magazine ArticlePhotography: Eric Leleu Alain Ducasse learned to love food on his parents’ farm. He received his first three-star Michelin rating—for Le Louis XV, in Monaco—when he was just 33 and now runs an empire of more than 20 restaurants (with a collective 19 Michelin stars) in cities from Tokyo to Las Vegas. Interviewed by Patrice […] -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
"Americans Don't Know How Capitalist China Is"
Global Business SpotlightWeijian Shan was born in China and had his life upended by the Cultural Revolution. Educated in the United States, he worked for the World Bank and J.P.... -
Harnessing the Power of Age Diversity
Age and generational issues Big IdeaGenerational identity should be a source of learning, not division. -
How to Run a Meeting of People from Different Cultures
Cross-cultural management Digital ArticleHelp them step outside their comfort zones. -
3 Ways to Improve Your Cultural Fluency
Cross-cultural management Digital ArticleBe curious and open to learning a new way of managing. -
What Makes a Boss Too Formal?
Cross-cultural management Digital ArticleIt depends on where in the world you are working. -
How to Make a Global Joint Venture Work
International business Magazine ArticleDespite the great potential for conflict, many companies routinely—and successfully—use joint ventures. With the increasing use of this form of management, business leaders must think about the more effective way of managing: shared management or dominant parent. This author, drawing from his research with 37 joint ventures involving mostly North American and Western European companies, […] -
Hello? Anyone in HQ Listening?
Cross-cultural management Magazine ArticleWhy Asian executives of Western multinationals so often quit -
Having a Difficult Conversation with Someone from a Different Culture
Cross-cultural management Digital ArticleFour pitfalls to avoid. -
It’s Time to Make Peace with Iran
Cross-cultural management Magazine ArticleThe revolution is over, the new republic is stable, most of the people like us, and the markets are starved for Western goods. -
3 Ways to Identify Cultural Differences on a Global Team
Leadership & Managing People Digital ArticleDon't assume everyone wants to be treated the way you do. -
Developing a Successful Business Strategy in China
Leading teams Digital ArticleCompanies are facing a number of difficult decisions, made tougher by difficult geopolitics and a lack of visibility on the ground. -
The Perils of Partnering in Developing Markets
Cross-cultural management Magazine ArticleHow a health care provider addresses the risks that come with globalization -
Your Guide to Working on Global Teams
Collaboration and teams Digital ArticleBuild connections, communicate your preferences, and set ground rules for collaboration. -
To Develop Cultural Dexterity, Seek It Out
Leadership & Managing People Digital ArticleWhat military service taught me about bridging diverse groups. -
Building Rapport Across Cultures
Cross-cultural management Digital ArticleStrong interpersonal connections help work get done. -
Will That Cross-Cultural Coach Really Help Your Team?
Leadership & Managing People Digital ArticleRecognize the limits.
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Camel's Milk and Lamb's Liver (A)
Leadership & Managing People Case Study11.95View Details The case describes the cross-cultural challenges experienced by a French market researcher engaged to do an investment country report in Mauritania. To... -
Lincoln Electric: Venturing Abroad
Strategy & Execution Case Study11.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
Birkenshire Corporation: The Pink Towels
Global Business Case Study11.95View Details On March 7, 2012, one day before International Women's Day, all female staff of Birkenshire Corporation, a British organization in China, received an... -
Clash of Mobility: Managing Expatriates in a Globalizing Chinese Company
Organizational Development Case Study11.95View Details Yalia, a Chinese tech company that is experiencing rapid expansion overseas, has been sending more expatriates on assignment in recent years, but its... -
Merck Latin America (A)
Organizational Development Case Study11.95View Details Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region... -
Open Innovation at Fujitsu (A)
Strategy & Execution Case Study11.95View Details This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location... -
Globalization of CEMEX
Strategy & Execution Case Study11.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
Lincoln Electric in China (B): Updates
Leadership & Managing People Case Study5.00View Details Supplement to case IN1256. This case looks at how Lincoln Electric, the US-based company renowned for its compensation scheme, tried to implement its... -
Does the U.S. Hospitality Market Offer Fertile Soil for Lemon Tree Hotels' Inclusive Business Model?
Strategy & Execution Case Study11.95View Details This case focuses on Lemon Tree Hotels, a leading Indian hotel company that employs large numbers of people with disabilities and other socially marginalized... -
Mending the Fractures: Creating a Multi-Stakeholder Framework for Building Shared Purpose in Unconventional Oil and Gas
Sales & Marketing Case Study11.95View Details In the summer of 2014, a large energy company was poised to begin expanding its unconventional natural gas operations in northeastern British Columbia... -
Camel's Milk and Lamb's Liver (B)
Leadership & Managing People Case Study5.00View Details The case describes the cross-cultural challenges experienced by a French market researcher engaged to do an investment country report in Mauritania. To... -
Uwa Ode: Embracing Life and Career Across Cultures
Leadership & Managing People Case Study11.95View Details The case traces the personal and professional career of Uwa Ode, a bicultural individual who grew up in Nigeria and then lived in the United Kingdom and... -
Arcos Dorados: A QSR Recovery Plan
Global Business Case Study11.95View Details Arcos Dorados-McDonald's largest independent franchisee, covering Latin America and the Caribbean (LAC)-faced a pandemic that was disrupting the entire... -
Benihana of Tokyo
Technology & Operations Case Study11.95View Details Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion... -
Daiichi Sankyo's Acquisition of Ranbaxy - Cultural Issues in Integrating Business Models and Organisations
Organizational Development Case Study11.95View Details Daiichi Sankyo was the first major Japanese pharmaceutical firm to acquire a generic drug company. In early 2008, it acquired a majority share in Ranbaxy,... -
Smith and Jones: An International English Law Firm in Italy
Management Case Study11.95View Details This disguised case set in April 2016, based on true events, describes an existential crisis faced by an English law firm operating in Italy. English... -
Team Conflict: The "Chatty" Accusation at the Customer Support Call Center
Organizational Development Case Study11.95View Details This case is used in Darden's core Leading Organizations course and is appropriate for MBA, Executive MBA, GEMBA, and executive education programs. The... -
KEMET: Leading Change across Cultural Boundaries (B)
Organizational Development Case Study5.00View Details This case relates how Richard finally decided to accept the great challenge, and thus formed an integration team of experts in different functions, and... -
H&H Group: A Global Firm with Chinese Origins (A)
Organizational Development Case Study11.95View Details This case study describes the simultaneous evolution of both Health and Happiness (H&H) International Holdings Limited (referred hereafter as "H&H") and... -
Growing Pains at Commonwealth Dairy
Innovation & Entrepreneurship Case Study11.95View Details The Growing Pains at Commonwealth Dairy case provides an interesting situation to explore the challenges faced by a fast-growth company and the potential...
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Navigating the Cultural Minefield
Cross-cultural management Magazine ArticleLearn how to work more effectively with people from other countries. -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Life’s Work: An Interview with Alain Ducasse
Cross-cultural management Magazine ArticlePhotography: Eric Leleu Alain Ducasse learned to love food on his parents’ farm. He received his first three-star Michelin rating—for Le Louis XV, in Monaco—when he was just 33 and now runs an empire of more than 20 restaurants (with a collective 19 Michelin stars) in cities from Tokyo to Las Vegas. Interviewed by Patrice […] -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
"Americans Don't Know How Capitalist China Is"
Global Business SpotlightWeijian Shan was born in China and had his life upended by the Cultural Revolution. Educated in the United States, he worked for the World Bank and J.P.... -
Harnessing the Power of Age Diversity
Age and generational issues Big IdeaGenerational identity should be a source of learning, not division. -
How to Run a Meeting of People from Different Cultures
Cross-cultural management Digital ArticleHelp them step outside their comfort zones. -
3 Ways to Improve Your Cultural Fluency
Cross-cultural management Digital ArticleBe curious and open to learning a new way of managing. -
Camel's Milk and Lamb's Liver (A)
Leadership & Managing People Case Study11.95View Details The case describes the cross-cultural challenges experienced by a French market researcher engaged to do an investment country report in Mauritania. To... -
Lincoln Electric: Venturing Abroad
Strategy & Execution Case Study11.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture...