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If Your Boss Thinks You're Awesome, You Will Become More Awesome
Organizational Development Digital ArticleBut watch out if your boss is a hard grader. -
How to Build a Meaningful Career
Leadership & Managing People Best PracticePractical steps you can take toward the larger goal. -
Talent Management for the Twenty-First Century
Leadership & Managing People Magazine ArticleMost firms have no formal programs for anticipating and fulfilling talent needs, relying on an increasingly expensive pool of outside candidates that... -
Are Peer Reviews the Future of Performance Evaluations?
Organizational Development Digital ArticleIn an era of agile teams and self-management, social feedback is key. -
Maximizing Your Return on People
Employee performance management Magazine ArticleNew tools can show you which investments in employees are driving company performance now and which you should emphasize to advance your strategic goals. -
Zombie Projects: How to Find Them and Kill Them
Innovation & Leadership Digital ArticleThey lurk in every company. -
Best-Laid Incentive Plans (HBR Case Study)
Organizational Development Magazine ArticleHiram Phillips couldn't have been in better spirits. The CFO and chief administrative officer of Rainbarrel Products, a diversified consumer-durables... -
Creating Stability Is Just as Important as Managing Change
Leadership & Managing People Digital ArticleTo do their best work, employees need to feel a sense of consistency - not constant upheaval. -
The Best-Performing CEOs in the World 2015
Leadership & Managing People Magazine ArticleWhat's the true test of a leader's worth? At HBR, we believe it's the results he or she produces over the long run. To see who measured up, we analyzed... -
Positive Program for Performance Appraisal
Performance indicators Magazine Article“Bill, it’s time for your annual appraisal interview. You’ve done a lot of good work, and I want you to know that it has been noticed and appreciated. Of course there are areas in which improvements can be made. Let’s start with the good side. Your output record has been good all year, and we’re […] -
21st-Century Talent Spotting
Talent management Magazine ArticleWhy potential now trumps brains, experience, and “competencies.” -
Should You Let Employees Break the Rules to Make Customers Happy?
Sales & Marketing Digital ArticleEmpowering frontline workers to take small actions, like waiving a fee or allowing a return outside of the window, can boost the loyalty of both customers... -
3 Ways to Motivate Your Team Through an Extended Crisis
Leadership & Managing People Digital ArticleResearch shows that internal motivation - not external pressure - inspires us to be our best selves. -
Call Length Is the Worst Way to Measure Customer Service
Sales & Marketing Digital ArticleBeing helpful is more important than being fast. -
Primal Leadership: The Hidden Driver of Great Performance
Leadership & Managing People Magazine ArticleYou've heard about the importance of emotional intelligence in the workplace--that there's an incontrovertible link between executives' emotional maturity,... -
Getting 360-Degree Feedback Right
Motivating people Magazine Article360-degree feedback is all the rage in companies big and small. But it is frequently bureaucratic, politically charged, and agonizing. The good news is that by understanding four paradoxes inherent to peer appraisal, managers can take some of the pain out of the process—and get better results in. -
Are People Analytics Dehumanizing Your Employees?
Technology and analytics Digital ArticleCompanies’ use of data to measure and shape the workday is leading to increased stress and reduced trust among employees. -
4 Reasons Good Employees Lose Their Motivation
Motivating people Digital ArticleTo fix the problem, you need to understand what’s causing it. -
Give Your Colleague the Rating He Deserves--or the One He Wants? (HBR Case Study)
Leadership & Managing People Magazine ArticleIn this fictional case, an associate director of business development at a gaming company is selected for a prestigious cross-functional innovation group.... -
Appraisal of What Performance?
Organizational Development Magazine ArticlePresent performance appraisal techniques evaluate behavior by making subjective and impressionistic judgments rather than quantitative judgments and providing...
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Teena Lerner: Dividing the Pie at Rx Capital (Abridged)
Leadership & Managing People Case Study11.95View Details Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts... -
Network Assessment Exercise: Abridged MBA Version
Leadership & Managing People Case Study8.95View Details Designed to help students identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
Rob Parson at Morgan Stanley (D)
Organizational Development Case Study5.00View Details Supplements the (C) case. -
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
Strategy & Execution Case Study8.95View Details This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers... -
Aman Resorts (B)
Finance & Accounting Case Study5.00View Details Aman Resorts (B) describes how employees are rewarded and compensated which is used to supplement Aman Resorts (A). -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Jieliang Phone Home! (B)
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
Jody Leleck at Broad Acres (B)
Leadership & Managing People Case Study5.00View Details Explores the results of Jody Leleck's efforts to turn around underperforming Broad Acres Middle School. -
Step Back: Bringing the Art of Reflection into Your Busy Life
28.00View Details How to find clarity amid the turbulence of work and life. We all wish we had more time to pause and reflect about small decisions and big goals--and everything... -
Braver Angels: A Grassroots Effort to Depolarize American Politics
Leadership & Managing People Case Study11.95View Details The founders of Braver Angels, an organization that uses family therapy principles to foster constructive dialogue between conservatives and liberals,... -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
A Primer on OKRs
Management Case Study8.95View Details The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through "Objectives" and measuring performance using "Key... -
Purity Steel Corporation, 2012
Finance & Accounting Case Study11.95View Details Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new... -
HBR Guides to Managing Stress and Burnout Toolkit
99.95View Details Stress and burnout are rampant. Recognize the signs and make the right changes. The always-on workplace and increasing pressures are leading to high rates... -
MacAfee Building Supply: Improving Performance Across Retail Stores (A)
Leadership & Managing People Case Study11.95View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Sears Auto Centers (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Eugene Kirby (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
James Cranston
Organizational Development Case Study11.95View Details Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. -
Maestro Pizza (H): Making the Best of the Situation
Strategy & Execution Case Study5.00View Details Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza... -
Massachusetts Financial Services (Abridged)
Organizational Development Case Study11.95View Details This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial...
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If Your Boss Thinks You're Awesome, You Will Become More Awesome
Organizational Development Digital ArticleBut watch out if your boss is a hard grader. -
How to Build a Meaningful Career
Leadership & Managing People Best PracticePractical steps you can take toward the larger goal. -
Talent Management for the Twenty-First Century
Leadership & Managing People Magazine ArticleMost firms have no formal programs for anticipating and fulfilling talent needs, relying on an increasingly expensive pool of outside candidates that... -
Are Peer Reviews the Future of Performance Evaluations?
Organizational Development Digital ArticleIn an era of agile teams and self-management, social feedback is key. -
Teena Lerner: Dividing the Pie at Rx Capital (Abridged)
Leadership & Managing People Case Study11.95View Details Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts... -
Maximizing Your Return on People
Employee performance management Magazine ArticleNew tools can show you which investments in employees are driving company performance now and which you should emphasize to advance your strategic goals. -
Network Assessment Exercise: Abridged MBA Version
Leadership & Managing People Case Study8.95View Details Designed to help students identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
Zombie Projects: How to Find Them and Kill Them
Innovation & Leadership Digital ArticleThey lurk in every company. -
Best-Laid Incentive Plans (HBR Case Study)
Organizational Development Magazine ArticleHiram Phillips couldn't have been in better spirits. The CFO and chief administrative officer of Rainbarrel Products, a diversified consumer-durables... -
Rob Parson at Morgan Stanley (D)
Organizational Development Case Study5.00View Details Supplements the (C) case.