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Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
Your Strategy Needs a Strategy
Strategy & Execution Magazine ArticleMany executives rely on a process for devising strategy suited to stable, predictable environments even when they know conditions are highly volatile... -
Is America in Decline?
Global Business Magazine ArticleAmerica, a nation once celebrated for its irrepressible optimism, now appears to be obsessed by "declinism"--the idea that something is fundamentally... -
5 Ways the Best Companies Close the Strategy-Execution Gap
Strategy & Execution Digital ArticleTest and learn, then test some more. -
What Is Strategy?
Strategy & Execution Magazine ArticleToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
Building a Game-Changing Talent Strategy
Organizational Development Magazine ArticleWhen most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock... -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Coming Up Short on Nonfinancial Performance Measurement
Decision making and problem solving Magazine ArticleTracking things like customer satisfaction and employee turnover can powerfully supplement traditional bookkeeping. Unfortunately, most companies botch the job. -
Using the Balanced Scorecard as a Strategic Management System
Balanced scorecard HBR BestsellerBuilding a scorecard can help managers link today’s actions with tomorrow’s goals. -
Are "Great" Companies Just Lucky?
Strategy & Execution Magazine ArticleStudies that examine high-performing companies to unearth the secrets of their success have a critical flaw: Very few of those companies are truly remarkable.... -
Why Hard-Nosed Executives Should Care About Management Theory
Strategy & Execution Magazine ArticleTheory often gets a bum rap among managers because it's associated with the word "theoretical," which connotes "impractical." But it shouldn't. Because... -
Saving Money, Saving Lives
Strategy & Execution Magazine ArticleIn 1996, Duke Children's Hospital was in serious trouble. Its $11 million annual operating loss had forced administrators to make cutbacks. As a result,... -
Putting Leadership Back into Strategy
Strategy & Execution Magazine ArticleIn recent decades an infusion of economics has lent the study of strategy much needed theory and empirical evidence. Strategy consultants, armed with... -
Strategy: The Uniqueness Challenge
Organizational Development Magazine ArticleCEOs often complain that the financial markets simply don't understand their companies' strategy. The author's recent findings show that they may well... -
Predators and Prey: A New Ecology of Competition
Strategy & Execution Magazine ArticleThe author sets up a new metaphor for competition drawn from the study of biology and social systems. He suggests that a company be viewed not as a member... -
Having Trouble with Your Strategy? Then Map It
Balanced scorecard Magazine ArticleThe key to executing your strategy is to have people in your organization understand it—including the crucial but perplexing processes by which intangible assets will be converted into tangible outcomes. Strategy maps can help chart this difficult terrain. -
Four Ways to Think Like an Innovator
Scott Anthony, managing director of Innosight Asia-Pacific and author of "The Little Black Book of Innovation," explains how to become more creative. -
Capitalism in Japan: Cartels and Keiretsu
Global Business Magazine ArticleJapan is organized in a fundamentally different way from the economies of the rest of the industrialized world. It is a nation girded by cartels and bound... -
Enriching the Ecosystem
Organizational Development Magazine ArticleTo remain a leader in innovation, the United States needs the support of foundational institutions that help seed, grow, and renew enterprises. Historically,... -
Strategic Plans Are Less Important than Strategic Planning
Strategy & Execution Digital ArticleNo plan survives contact with reality.
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Can GenAI Do Strategy?
Strategy Digital ArticleResults from an experiment that pitted a team of MBAs against MBAs plus AI. - SPONSORED CONTENT FROM Workday
Optimizing the Supply Chain by Aligning the Planning and Sourcing Functions
Collaboration and teams ResearchResearch Report Sponsored By Workday -
Do You Really Understand Your Best (and Worst) Customers?
Customer strategy Digital ArticleShift from asking, “What makes us money?” to “Who makes us money?” - SPONSORED CONTENT FROM NTT DATA
Navigating the Data Deluge
Health and behavioral science ResearchWhite Paper Sponsored By NTT DATA - SPONSORED CONTENT FROM Broadcom
Using Value Stream Management to Speed Digital Transformation and Eliminate Silos
Digital transformation ResearchBriefing Paper Sponsored By Broadcom - SPONSORED CONTENT FROM Teleperformance
Partnering in Complex Times: Turning to the Experts for Best-In-Class Customer Experience
Strategy ResearchWhite Paper Sponsored By Teleperformance -
Building Wealth: Our Favorite Reads
Finance and investing ListicleDo you know the difference between income and wealth? -
Two Questions to Ask Before Setting Your Strategy
Strategy Digital ArticleFirst: Is there a problem to be solved? -
How People Analytics Can Help You Change Process, Culture, and Strategy
Organizational transformation Digital ArticleYou can’t make big organizational changes without understanding how employees behave. -
5 Ways the Best Companies Close the Strategy-Execution Gap
Strategy & Execution Digital ArticleTest and learn, then test some more. -
Your Strategy Has to Be Flexible - But So Does Your Execution
Strategy & Execution Digital ArticleDon't make the plan too rigid. -
Whiteboard Session: 5 Principles for Innovation in Emerging Markets
Global Business VideoThink about consumers' jobs-to-be-done. -
A Good Digital Strategy Creates a Gravitational Pull
Strategy & Execution Digital ArticleThanks to social media, the most important influences on your business often happen when you aren't in the room. When people connect peer-to-peer, there... -
The Explainer: Core Competence
Strategy & Execution VideoWhat does your company do better than any other firm? -
Strategic Plans Are Less Important than Strategic Planning
Strategy & Execution Digital ArticleNo plan survives contact with reality. -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
How to Live with Risks
Strategy & Execution Magazine ArticleFor years "risk management" has been characterized chiefly by caution--preventing the business from doing things that would create exposure. Although... -
8 Reasons Companies Don’t Capture More Value
Business models Digital ArticleIt’s not just about innovation; it’s maximizing what you already have. -
Defining Strategy, Implementation, and Execution
Strategy & Execution Digital ArticleThe three are different, though their boundaries are hard to draw. -
The Explainer: The Balanced Scorecard
Strategy & Execution VideoRobert S. Kaplan and David P. Norton's seminal framework--in under three minutes.
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The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies... -
Innovation in Assurance: Doing More, and More Effectively, with Less
Finance & Accounting Case Study11.95View Details Back in early 2013, Jimmy Ng, the new head of Group Audit at DBS received an urgent call from Kelvin Lam, Country Head of Taiwan Audit, requesting an... -
Transworld Auto Parts (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
HEXO: The Road to Marijuana Legalization
Finance & Accounting Case Study11.95View Details In June 2018, the co-founder and chief brand officer of HEXO Corp. (HEXO), a medical cannabis company in Gatineau, Quebec, Canada, needed to prepare his... -
The Disrupt-o-Meter: A Tool from "The Innovator's Guide to Growth"
6.95View Details Using nine points of analysis, the Disrupt-o-Meter will help you quickly assess whether or not a proposed approach fits the basic pattern for disruptive... -
The Rise and Demise of Airbus A380
Strategy & Execution Case Study11.95View Details Set in July 2021, this case talks about the launch and discontinuation of the very large aircraft, A380, by leading aircraft manufacturer Airbus. The... -
SMA: Micro-Electronic Products Division (C)
Organizational Development Case Study5.00View Details Supplements the (B) case. A rewritten version of an earlier supplement. -
China Sourcing Group: Delivering on Time
Leadership & Managing People Case Study11.95View Details In 2004, U.S.-based China Sourcing Group, which specialises in premium and gift products, established a sourcing office in Shanghai. The Shanghai office... -
Polar Sports, Inc.
Finance & Accounting Case Study8.95View Details Polar Sports, Inc. is a fashion skiwear manufacturing company in Littleton, Colorado. The company has a unique design for skiwear using a special synthetic... -
Johansen's: The New Scorecard System-Northwest Regional Manager (Handout 8)
Finance & Accounting Case Study5.00View Details Handout 8 for UV6911. -
MacAfee Building Supply: Improving Performance Across Retail Stores (A)
Leadership & Managing People Case Study11.95View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Amanco: Developing the Sustainability Scorecard
Strategy & Execution Case Study11.95View Details Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental,... -
Mobil USM&R (A1)
Finance & Accounting Case Study11.95View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Frameworks for Dialogue and Research about Social Impact Investing
Innovation & Entrepreneurship Case Study8.95View Details Social Impact Investment is a rapidly expanding field, but terminology in the field is poorly defined and imprecise. This note suggests frameworks that... -
Preparing a Budget
Finance & Accounting Book9.95View Details A budget is a financial action plan for an organization. This guide will teach you how to: - Forecast future business results, such as sales volume, revenues,... -
City of Charlotte (B)
Finance & Accounting Case Study5.00View Details This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced... -
MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Mobil USM&R (C): Lubricants Business Unit
Finance & Accounting Case Study5.00View Details The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC)... -
ProntoWash: Washing the World's Cars to a Tango Beat
Leadership & Managing People Case Study11.95View Details ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent...
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The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
What's Missing from Your Scorecard? Eight Vital-but Often Overlooked-Metrics
Strategy & Execution Other Article9.50View Details Everyone, even companies with model Balanced Scorecards, struggles with developing performance metrics. Many organizations don't properly account for... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies... -
Innovation in Assurance: Doing More, and More Effectively, with Less
Finance & Accounting Case Study11.95View Details Back in early 2013, Jimmy Ng, the new head of Group Audit at DBS received an urgent call from Kelvin Lam, Country Head of Taiwan Audit, requesting an... -
Transworld Auto Parts (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
HEXO: The Road to Marijuana Legalization
Finance & Accounting Case Study11.95View Details In June 2018, the co-founder and chief brand officer of HEXO Corp. (HEXO), a medical cannabis company in Gatineau, Quebec, Canada, needed to prepare his... -
Linking Executive Compensation to Climate Performance
Innovation & Entrepreneurship Digital ArticleClimate change has risen to board level on the corporate agenda. Under pressure from institutional investors, companies are reformulating their strategies... -
The Disrupt-o-Meter: A Tool from "The Innovator's Guide to Growth"
6.95View Details Using nine points of analysis, the Disrupt-o-Meter will help you quickly assess whether or not a proposed approach fits the basic pattern for disruptive... -
The Rise and Demise of Airbus A380
Strategy & Execution Case Study11.95View Details Set in July 2021, this case talks about the launch and discontinuation of the very large aircraft, A380, by leading aircraft manufacturer Airbus. The... -
SMA: Micro-Electronic Products Division (C)
Organizational Development Case Study5.00View Details Supplements the (B) case. A rewritten version of an earlier supplement.