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Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
What the Pandemic Means for Health Care’s Digital Transformation
Technology and analytics Digital ArticleThree key priorities identified by leading CIOs. -
To Make Money with Digital, Be an Innovator - Not a Strategist
Finance & Accounting Digital ArticleThere's no need to get everything right all at once. -
Quest for Resilience
Strategy & Execution Magazine ArticleIn less turbulent times, executives had the luxury of assuming that business models were more or less immortal. Companies always had to work to get better,... -
In Marketing, People Are Not Numbers
Sales & Marketing Digital ArticleCompanies can't approach the social era using broadcast media models. -
How to Improve Care for High-Need, High-Cost Medicaid Patients
Operations and supply chain management Digital ArticleA program in Memphis, Tennessee, reduced total spending by 37% per patient. -
Assessing Coronavirus's Impact on Your Business Model
Finance & Accounting Digital ArticleA framework to help you identify potential risks and opportunities. -
What Sesame Street's Move to HBO Says About the Media Business
Finance & Accounting Digital ArticleNeither content nor distribution is enough on its own. -
Subscription Business Models Are Great for Some Businesses and Terrible for Others
Business models Digital ArticleHow to tell the difference. -
If Your Data Is Bad, Your Machine Learning Tools Are Useless
Technology & Operations Digital ArticleFive steps to ensure higher-quality data. -
Will That Marketplace Succeed?
Technology & Operations Magazine ArticleMarketplaces are the quintessential type of business that can profit from network effects: The greater the number of buyers who join one, the more attractive... -
Exploding the Self-Service Myth
Sales and marketing Magazine ArticleInstead of forcing customers to do all the work, the most successful e-commerce sites are taking over many aspects of the shopping process. -
Four Paths to Business Model Innovation
Decision making and problem solving Magazine ArticleThe secret to success lies in who makes what decisions when and why. -
How AI Vendors Can Navigate the Health Care Industry
Business models Digital ArticleSix factors to consider. -
The Essential Link Between ESG Targets and Financial Performance
Strategy & Execution HBR BestsellerDespite heightened attention to environmental, social, and governance (ESG) issues, surprisingly few companies are making meaningful progress in delivering... -
Your Company’s Next Leader on Climate Is…the CFO
Sustainable business practices Big IdeaChanges in tools, teams, regulations, and markets are putting sustainability in the hands of the finance department. -
Sharing's Not Just for Start-Ups
Strategy & Execution Magazine ArticleMarriott, GE, and other traditional companies are finding opportunities to join the so-called collaborative economy--the space best known for start-ups... -
The Three-Box Approach to Business Model Reinvention: Putting the Idea into Practice
Strategy & Execution Digital ArticleVijay Govindarajan's and Chris Trimble's article, "The CEO's Role in Business Model Reinvention," appeared in our January-February 2011 issue. The article... -
Strategies for Two-Sided Markets
Strategy & Execution HBR BestsellerIf you listed the blockbuster products and services that have redefined the global business landscape, you'd find that many of them tie together two distinct... -
Both Sides Now
Strategy & Execution Magazine ArticleWhat's an oligonomy? A market with few sellers and few buyers, says market watchdog Steve Hannaford, and Wal-Mart controls the most notorious one.
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Freshworld: Marrying The Art of Street Vending With The Science of Modern Retail
Innovation & Entrepreneurship Case Study11.95View Details The case tracks the evolution of FreshWorld, a unique mobile fruit and vegetable vending (FnV) startup in India. It gives a snapshot of the dilemmas faced... -
Casper Sleep Inc.: Marketing the "One Perfect Mattress for Everyone"
Sales & Marketing Case Study11.95View Details "A Warby Parker of mattresses? Somebody is going to do it. Why not us?" This was the topic of a conversation begun in spring 2013 among Gabe Flateman,... -
Zopa.com: From a Hot Idea to an Established Market Player?
Strategy & Execution Case Study11.95View Details Launched in early 2005, Zopa is a peer-to-peer online brokerage that couples British residents who want to lend with those who want to borrow. The company... -
Upwork: Creating the Human Cloud
Strategy & Execution Case Study11.95View Details Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to redesign business model. While the firm has... -
Decofruta: New Flavors in the Business Model
Innovation & Entrepreneurship Case Study11.95View Details The case provides a detailed description of the various significant points in time or company milestones, since the launching of the concept, the growth... -
Kodak and the Digital Revolution (A)
Strategy & Execution Case Study11.95View Details The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts... -
Koppert Cress: Creation of New Markets
Strategy & Execution Case Study11.95View Details Koppert Cress, a Dutch horticultural company founded by Rob Baan, specializes in growing and selling micro-vegetables that promote health or prevent disease.... -
Major League Baseball Advanced Media: America's Pastime Goes Digital
Sales & Marketing Case Study11.95View Details In January 2010, Bob Bowman, chief executive officer of Major League Baseball Advanced Media -- MLB's digital arm -- is facing a number of decisions related... -
The National Hockey League (NHL)
Strategy & Execution Case Study11.95View Details This case profiles the National Hockey League (NHL), the most prestigious professional hockey league in the world. It presents the league's history, highlighting... -
PAREXEL International Corp.: Scaling Up
Leadership & Managing People Case Study11.95View Details Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself... -
iCare Benefits: Assisting Low Income Retail Consumers in Vietnam (B)
Innovation & Entrepreneurship Case Study5.00View Details Case A is set in 2016. Trung Dung is the founder of iCare Benefits (iCare), a social enterprise established to aid low-income workers. His background... -
Better Place: The Electric Vehicle Renaissance
Leadership & Managing People Case Study11.95View Details This case describes the innovative business model of Better Place Inc., an electric vehicle company. The key challenges in operating the business model... -
Codman Academy: Beyond the Start-Up Phase
Leadership & Managing People Case Study11.95View Details As it entered its seventh academic year, Codman Academy, an expeditionary learning charter school located in Dorchester, Massachusetts, was reflecting... -
Digital Transformation at La Presse (B): Implementing the Digital Strategy
Strategy & Execution Case Study5.00View Details Supplement to case HEC206. This (real) case takes place in the context of the newspaper industry, which is being turned upside down by powerful socio-technological... -
CALISTA: Enhancing Digital Trade Infrastructure with Value-Added Services
Strategy & Execution Case Study11.95View Details Set in June 2021, the case documents the evolution and outcomes of CALISTA, a trade facilitation platform launched by Global eTrade Services (GeTS), Singapore,... -
AutoNation: The Changing Auto Dealership Landscape
Management Case Study11.95View Details AutoNation Inc. (AutoNation), the largest auto dealership group in the United States, found itself in an envious position at the end of 2022. Sales and... -
A Big (Double) Deal: Anadarko's Acquisition of Kerr-McGee and Western Gas Resources
Technology & Operations Case Study11.95View Details On June 23, 2006, Anadarko Petroleum Corporation announced that it was simultaneously acquiring two public companies, Kerr-McGee and Western Gas Resources,... -
Beyond Wireless: Saving Lives, One Degree at a Time
Technology & Operations Case Study11.95View Details Beyond Wireless (BW) is an IoT remote temperature monitoring equipment and services company headquartered in Johannesburg, South Africa. At the time of...
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Freshworld: Marrying The Art of Street Vending With The Science of Modern Retail
Innovation & Entrepreneurship Case Study11.95View Details The case tracks the evolution of FreshWorld, a unique mobile fruit and vegetable vending (FnV) startup in India. It gives a snapshot of the dilemmas faced... -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
Casper Sleep Inc.: Marketing the "One Perfect Mattress for Everyone"
Sales & Marketing Case Study11.95View Details "A Warby Parker of mattresses? Somebody is going to do it. Why not us?" This was the topic of a conversation begun in spring 2013 among Gabe Flateman,... -
Zopa.com: From a Hot Idea to an Established Market Player?
Strategy & Execution Case Study11.95View Details Launched in early 2005, Zopa is a peer-to-peer online brokerage that couples British residents who want to lend with those who want to borrow. The company... -
Upwork: Creating the Human Cloud
Strategy & Execution Case Study11.95View Details Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to redesign business model. While the firm has... -
What the Pandemic Means for Health Care’s Digital Transformation
Technology and analytics Digital ArticleThree key priorities identified by leading CIOs. -
Decofruta: New Flavors in the Business Model
Innovation & Entrepreneurship Case Study11.95View Details The case provides a detailed description of the various significant points in time or company milestones, since the launching of the concept, the growth... -
Kodak and the Digital Revolution (A)
Strategy & Execution Case Study11.95View Details The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts... -
Koppert Cress: Creation of New Markets
Strategy & Execution Case Study11.95View Details Koppert Cress, a Dutch horticultural company founded by Rob Baan, specializes in growing and selling micro-vegetables that promote health or prevent disease....