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You Might Not Be Hearing Your Team's Best Ideas
Leadership & Managing People Digital ArticleEven the loudest voices leave things unsaid. -
Stop Basing Pay on Performance Reviews
Communication Digital ArticleSevering the link to compensation is the key to honest feedback. -
What to Ask the Person in the Mirror
Organizational restructuring Magazine ArticleThere comes a point in your career when the best way to figure out how you’re doing is to step back and ask yourself a few questions. Having all the answers is less important than knowing what to ask. -
Surgeons Are Using Social Media to Share and Learn New Skills
Sales & Marketing ResearchFacebook and other platforms help them stay up-to-date. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Are Peer Reviews the Future of Performance Evaluations?
Organizational Development Digital ArticleIn an era of agile teams and self-management, social feedback is key. -
CEOs Need Mentors Too
Decision making and problem solving Magazine ArticleResearch reveals the type of advice top executives require and how they get it. -
There's No Such Thing as Constructive Criticism
Leadership & Managing People Digital ArticleHere's a question guaranteed to make your stomach lurch: "Would you mind if I gave you some feedback?" What that actually means is "Would you mind if... -
Managing Oneself
Leadership & Managing People Magazine ArticleThroughout history, people had little need to manage their careers-they were born into their stations in life or, in the recent past, they relied on their... -
The Right Way to Give Negative Feedback to Your Manager
Communication Digital ArticleIt's a tricky conversation, but it can be productive. -
What Good Feedback Really Looks Like
Communication Digital ArticleConstructive criticism has its place. -
Use Failure as an Opportunity to Reflect on Your Strengths
Difficult conversations Digital ArticleRejection hurts — but it isn’t the end. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
How to Get Honest and Substantive Feedback from Your Customers
Strategy & Execution Digital ArticleBusinesses can't improve the quality of their operations without it. -
How Criticizing in Private Undermines Your Team
Leadership & Managing People Digital ArticleTo increase accountability, don't only deliver criticism behind closed doors. -
Why Asking for Advice Is More Effective Than Asking for Feedback
Receiving feedback ResearchAccording to results from four experiments. -
Three Questions for Effective Feedback
Managing yourself Digital ArticleWhen I was in graduate school, Phil Daniels, then a psychology professor at Brigham Young University, taught us about a feedback mechanism he called the SKS form. It was simply a process whereby we would ask others what we should stop (S), keep (K), and start (S) doing, given a particular role we might have […] -
Feedback - the American Idol Way
Communication Digital ArticleLast night, American Idol gave eight contestants another shot at becoming a star. All of the evening's young singers had failed to make it through in... -
How to Give Feedback to Someone Who Gets Crazy Defensive
Communication Digital ArticleStick to the facts. -
The Right Way to Hold People Accountable
Leadership & Managing People Digital ArticleYou need to be clear in five areas.
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Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Giving Effective Feedback (HBR 20-Minute Manager Series)
Communication Book12.95View Details Master the art of delivering feedback. Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate... -
The First Six Months: Launching a PSF Career
Technology & Operations Case Study11.95View Details Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective
Leadership & Managing People Case Study11.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she... -
HBR Guide to Better Mental Health at Work
21.95View Details Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
Fail Better: Design Smart Mistakes and Succeed Sooner
Strategy & Execution Book30.00View Details If you're aiming to innovate, failure along the way is a given. But can you fail better? Whether you're rolling out a new product from a city-view office... -
No One Understands You and What to Do About It
Communication Book25.00View Details Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. That's the bad... -
HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)
75.00View Details If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
HBR Guides to Managing Your Career Toolkit
99.95View Details Don't wait for someone else to manage your career; here's your chance to take control of your own destiny. If you're looking to push yourself to the next... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
Peer Feedback At Stress Engineering Services, Inc. (A): Description and Analysis of the Current Performance System
Leadership & Managing People Case Study11.95View Details Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
HBR's 10 Must Reads on Managing People 2-Volume Collection
45.00View Details If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,... -
3DP Incorporated (A): Patrick Guten
Organizational Development Case Study11.95View Details An effective and highly motivated executive at 3DP Incorporated, a company that specialized in manufacturing objects with three-dimensional printing,... -
Advanced Laser Clinics (D)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Li Fen: The Plight of an HR Manager
Management Case Study11.95View Details This case describes the plight of Li Fen, a human resources (HR) manager. In 2008, Li began working as a management trainee at Company A, a smartphone... -
The Promotion Process at Chung and Dasgupta, LLP
Organizational Development Case Study11.95View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Delegating Work (HBR 20-Minute Manager Series)
12.95View Details Master the art of effective delegation. You know you need to delegate some of your work so that you have time to focus on the things that require your... -
Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Paolo Canto's Perspective
Leadership & Managing People Case Study11.95View Details Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Paolo believes that he has...
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You Might Not Be Hearing Your Team's Best Ideas
Leadership & Managing People Digital ArticleEven the loudest voices leave things unsaid. -
Stop Basing Pay on Performance Reviews
Communication Digital ArticleSevering the link to compensation is the key to honest feedback. -
What to Ask the Person in the Mirror
Organizational restructuring Magazine ArticleThere comes a point in your career when the best way to figure out how you’re doing is to step back and ask yourself a few questions. Having all the answers is less important than knowing what to ask. -
Surgeons Are Using Social Media to Share and Learn New Skills
Sales & Marketing ResearchFacebook and other platforms help them stay up-to-date. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Are Peer Reviews the Future of Performance Evaluations?
Organizational Development Digital ArticleIn an era of agile teams and self-management, social feedback is key. -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
CEOs Need Mentors Too
Decision making and problem solving Magazine ArticleResearch reveals the type of advice top executives require and how they get it. -
There's No Such Thing as Constructive Criticism
Leadership & Managing People Digital ArticleHere's a question guaranteed to make your stomach lurch: "Would you mind if I gave you some feedback?" What that actually means is "Would you mind if... -
Managing Oneself
Leadership & Managing People Magazine ArticleThroughout history, people had little need to manage their careers-they were born into their stations in life or, in the recent past, they relied on their...