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The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
How to Ask a Colleague to Mask Up
Communication Digital ArticleIt can feel awkward. These tips can help. -
Blockbuster's Former CEO on Sparring with an Activist Shareholder
Leadership & Managing People Magazine ArticleWhen John Antioco joined Blockbuster in 1997, outsiders were predicting that the bricks-and-mortar video rental business would be killed off by market... -
How to Persuade People to Change Their Behavior
Leadership & Managing People Digital ArticleMake it their decision, not your directive. -
Becoming More Collaborative - When You Like to Be in Control
Leadership & Managing People Digital ArticleIt can be hard to let go, but being more inclusive will lead you to better decisions. -
Don’t Eliminate Your Middle Managers
Leadership and managing people SpotlightIn lean times they can help you thrive—if you reimagine their roles. -
Discovering Your Authentic Leadership
Leadership development HBR BestsellerWe all have the capacity to inspire and empower others. But we must first be willing to devote ourselves to our personal growth and development as leaders. -
Women Act More Ethically Than Men When Representing Themselves - But Not When Representing Others
Leadership & Managing People ResearchA new study looks at how we're influenced by others' expectations. -
Power Failure in Management Circuits
Business communication Magazine ArticleThe position, not the person, often determines whether a manager has power. -
Engaging Doctors in the Health Care Revolution
Change management Magazine ArticleDespite wondrous advances in medicine and technology, health care regularly fails at the fundamental job of any business: to reliably deliver what its customers need. In the face of ever-increasing complexity, the hard work and best intentions of individual physicians can no longer guarantee efficient, high-quality care. Fixing health care will require a radical transformation, […] -
Finding the Right Words in a Crisis
Communication Digital ArticleThe wrong ones spark fear. The right ones facilitate clarity, calm, and action. -
How to Navigate a Digital Transformation
Strategy & Execution Digital ArticleA five-step process. -
Surviving in a Family Business When You're Not Part of the Family
Communication Digital ArticleA primer on office politics for outsiders. -
Office Politics Is Just Influence by Another Name
Leadership & Managing People Digital ArticleIt's part of getting stuff done. -
How to Get Ideological Opponents to Work with You
Leadership & Managing People Digital ArticleAffirm their status. -
To Have the Most Impact, Ask the Right Questions
Business communication Digital ArticleTo influence effectively and intentionally, you need to hear what people are thinking. -
Successful Movements All Have 3 Acts
Leadership & Managing People Digital ArticleIt's a lot like storytelling. -
Using Persuasion to Spur Lasting Organizational Change
Persuasion Digital ArticleIt’s important to emphasize the agency and involvement of the people it will most affect. -
It’s Time To Bring Back the Executive Dining Room
Personal productivity Digital ArticleDust off the china, press the tablecloths, and re-create a forum where silo walls disappear. -
Sum Up Your Leadership in Six Words
Career coaching Digital ArticleOnce upon a time Ernest Hemingway was challenged to write a story using only six words. Impossible, some thought. Not for Papa, as Neal Conan explained on NPR’s Talk of the Nation. The next day Hemingway produced this: “For sale. Baby shoes. Never worn.” Clare Booth Luce, according to Wall Street Journal columnist Peggy Noonan, […]
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Walt Disney's Dennis Hightower: Weaving Together the European Operations
Organizational Development Case Study11.95View Details The case describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. It... -
Elsa Blix (A): A Freezing Reception
Management Case Study11.95View Details Elsa Blix, (fictitious), a political appointee in the Foreign Affairs Ministry of Sweden, tackles two undersecretary positions. In the first (Case A),... -
Al Gore: Surviving Career Setbacks
Leadership & Managing People Case Study11.95View Details This case follows the life of Al Gore, one of the most powerful vice-presidents in US history who, in 2000, failed to secure what is probably the most... -
Into the Raging Sea: Final Voyage of the SS El Faro
Technology & Operations Case Study11.95View Details Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time-but a hurricane was approaching his... -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study11.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
HBR's 10 Must Reads on Communication, Vol. 2 (Paperback + Ebook)
Communication Special Offer34.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
The Chia Co: Offering a Superfood or a Fad?
Innovation & Entrepreneurship Case Study11.95View Details Founded in 2003 by a fourth-generation Australian farmer, John Foss, The Chia Co recognized the demand for healthy food among different segments of consumers... -
Leadership That Gets Results (Harvard Business Review Classics)
9.99View Details A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still... -
Bernd Sterzel at the IVth Medizinische Klinik (A)
Leadership & Managing People Case Study11.95View Details After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen,... -
Octapharma (B): Crisis and Leadership
Leadership & Managing People Case Study5.00View Details Companies regularly face difficulties, but sometimes they have to face a "life threatening" crisis. Such events challenge leadership, not least because... -
Johannes Linden: Managing the Global Executive Committee
Organizational Development Case Study8.95View Details Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its... -
Leveraging Your Networks: Harvard ManageMentor
49.95View Details This online will teach you to create a map of a network and assess the network, identify ways to strengthen a network, initiate and develop reciprocal... -
Evaluating an Action Plan
Leadership & Managing People Case Study8.95View Details Managers report that action planning to resolve interpersonal and organizational challenges is far more demanding than diagnosing them. Although there... -
Margaret Thatcher
Leadership & Managing People Case Study11.95View Details Portrays Margaret Thatcher's rise to the leadership of Great Britain's Conservative Party. Thatcher's political career began with her election to Parliament's... -
Dealing With A Toxic Boss A
Leadership & Managing People Case Study11.95View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
Joline Godfrey, Update--1992-2002
Leadership & Managing People Case Study5.00View Details Supplements Joline Godfrey and the Polaroid Corp. (A). -
OPOWER: Increasing Energy Efficiency through Normative Influence (A)
Innovation & Entrepreneurship Case Study11.95View Details The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers... -
Industrial Unrest at Tesco Cranes
Leadership & Managing People Case Study11.95View Details The owner of Tesco Cranes Engineers Pvt. Ltd. was considering the impact of various issues that had led to the closure of the company's sub-assembly plant... -
NTPC Public Offer
Finance & Accounting Case Study11.95View Details Disinvestment of government shareholding in Public Sector Undertakings, through Public Offers, is a common occurrence in many economies. This case describes...
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The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
Walt Disney's Dennis Hightower: Weaving Together the European Operations
Organizational Development Case Study11.95View Details The case describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. It... -
How to Ask a Colleague to Mask Up
Communication Digital ArticleIt can feel awkward. These tips can help. -
Comedian Sarah Cooper On Bringing Humor to Any Career
Careers AudioA conversation with Trump-era social media star Sarah Cooper about sudden fame and managing her career. -
Elsa Blix (A): A Freezing Reception
Management Case Study11.95View Details Elsa Blix, (fictitious), a political appointee in the Foreign Affairs Ministry of Sweden, tackles two undersecretary positions. In the first (Case A),... -
Al Gore: Surviving Career Setbacks
Leadership & Managing People Case Study11.95View Details This case follows the life of Al Gore, one of the most powerful vice-presidents in US history who, in 2000, failed to secure what is probably the most... -
Blockbuster's Former CEO on Sparring with an Activist Shareholder
Leadership & Managing People Magazine ArticleWhen John Antioco joined Blockbuster in 1997, outsiders were predicting that the bricks-and-mortar video rental business would be killed off by market... -
Into the Raging Sea: Final Voyage of the SS El Faro
Technology & Operations Case Study11.95View Details Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time-but a hurricane was approaching his... -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
How to Persuade People to Change Their Behavior
Leadership & Managing People Digital ArticleMake it their decision, not your directive.