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In Defense of the CEO Chair
Leadership & Managing People Magazine ArticleMany investors and their advocates believe that separating the roles of board chairman and CEO would improve corporate governance. But the practice could... -
Creating Space for Religious Diversity at Work
Business and society Digital ArticleInside a two-year study of Germany’s first Islamic bank. -
How to Deal with the Know-It-All in Your Office
Leadership & Managing People Digital ArticleWhether it's your boss, employee, or peer. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Conflict Keeps Teams at the Top of Their Game
Leadership & Managing People Digital ArticleManagers often worry about conflict in their teams, afraid that any sign of trouble will undermine performance. A typical response to conflict is to ignore... -
Quality of Work Life—Learning from Tarrytown
Labor Magazine ArticleAt this large GM plant the union and management jointly seek to change the meaning of work itself -
Racial Remarks in the Workplace: Humor or Harassment?
Government policy and regulation Magazine ArticleA black man employed by a Minnesota trucking company had racial slurs directed at him and was the target of graffiti written by fellow workers. A U.S. district court held that the trucking company violated Title VII of the Civil Rights Act of 1964 and ordered it to take affirmative action and disciplinary measures against […] -
The Case of the Machinists’ Mutiny
Change management Magazine Article“You can’t be serious!” Mike Trail, the president and fourth-generation owner of Trail Manufacturing, stared at five older men standing uncomfortably in his small office. “I’m afraid we are, Mike.” Sandy Mulder, the most senior of the five, was polite but firm. “We won’t switch over to the new equipment. We want to continue to […] -
Why Didn’t We Know?
Corporate governance Magazine ArticleA whistle-blower’s lawsuit alerts Galvatrens to deep flaws in its system for uncovering misconduct. How should management and the board respond? -
Frontline Work When Everyone Is Angry
Global Business Big IdeaIt probably won't surprise you to learn that incivility on the front lines of business is on the rise. After all, as the pandemic wore on, we saw in real... -
To Change Someone’s Mind, Stop Talking and Listen
Managing conflicts Digital ArticleYou can’t build consensus by arguing. -
How to Deal with a Passive-Aggressive Colleague
Leadership & Managing People Digital ArticleDon't lose your cool. -
How to Handle a Colleague Who’s a Jerk When the Boss Isn’t Around
Collaboration and teams Digital ArticleDon’t play their game. -
Are You Worried That Your New Colleagues Resent You?
Managing conflicts Digital ArticleHow to address the problem quickly. -
To Improve Your Team, First Work on Yourself
Managing conflicts Digital ArticleAre you part of the problem? -
The Conflict Resolution Skills Every Project Manager Needs
Leadership & Managing People Digital ArticleHow to foster awareness, understanding, and respect for the different perspectives around the table. -
The Most Effective Ways to Make It Right When You Screw Up
Managing yourself Digital ArticleFocus on the recipient’s perspective, not yours. -
HP, Oracle, and the False Security of Contracts
Leadership & Managing People Digital ArticleHewlett Packard and Oracle are embroiled in a marriage spat that would put Hollywood celebs to shame. But because this is Silicon Valley, it is, well,... -
When to Let Them Duke It Out
Organizational Development Magazine ArticleTop management teams whose members don't trust one another perform worse when they're handed unilateral decisions than when they slug it out to reach...
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Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
THE STAKES OF ENGAGEMENT - Confidential Instructions for Jacques Parker
Strategy & Execution Case Study5.00View Details Two-party, multi-issue, scoreable negotiation regarding a prenuptial agreement, calling for a balance of substantive and relationship concerns. Marlene... -
The International Committee of The Red Cross: Development of an Ethical Procurement Policy
Technology & Operations Case Study11.95View Details The Asia sourcing manager at the International Committee of the Red Cross (ICRC), a humanitarian organization working in conflict areas, had contributed... -
Hotel Vertu: Financing the Venture in the Boutique Hotel Industry
Innovation & Entrepreneurship Case Study8.95View Details Two recent MBA graduates are considering a business opportunity in the boutique hotel industry. Having found a seemingly attractive property in Savannah,... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
The HBT Merger (China Roles Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing... -
Hindustan Unilever Limited
Organizational Development Case Study11.95View Details This case illustrates HUL's conflict resolution and people development policies using a 'Leading from the middle' example. The story centers around the... -
Burger King: Developing a Marketing Mix for Growth
Sales & Marketing Case Study11.95View Details In 2015, Burger King, one of America's oldest fast-food chains, continues to face fierce competition from McDonald's, Wendy's and the emerging fast-casual... -
Dealing with Difficult People (HBR Emotional Intelligence Series)
19.99View Details At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay... -
Fusion Systems Corp. in Japan (B)
Global Business Case Study5.00View Details Describes how the dispute was settled. Designed as a class hand-out. -
Learning Teams: Shrinking to Fit (A)
Leadership & Managing People Case Study11.95View Details Teams often collapse over personality issues. This case explores such a collapse, in the context of an MBA student learning team. Students can explore... -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
Order out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator
Management Book30.00View Details Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be. As one of the world's most experienced kidnap-for-ransom... -
The Fuyao Glass Cauldron: Creating the Third Leg of Success
Management Case Study11.95View Details Fuyao Glass America (FGA) is an auto glass manufacturing facility in Moraine, Ohio. This case builds upon the story presented in the documentary film... -
Schroder Family (A): Personal Wealth, Family, and Estates
Finance & Accounting Case Study11.95View Details Paul Schroder had recently celebrated his sixty-eighth birthday and was beginning to feel his age. While he recognized that there were many good years... -
Functional Integration: Getting All the Troops to Work Together
Sales & Marketing Case Study8.95View Details Explains the need for functional integration and the four ways to obtain it. A bibliography is provided. The note is managerial rather than scholarly... -
Leaving
Leadership & Managing People Case Study11.95View Details A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation. -
TECHNOLOGY EQUIPMENT PARTNERS - Confidential Instructions for the V.P. of Business Development at TEP
Strategy & Execution Case Study5.00View Details Two-team, six-party, four-issue negotiation between representatives of two corporations setting up a simultaneous high-tech joint venture and purchasing... -
HBR Guide to Collaborative Teams
19.95View Details Break down the barriers to effective collaboration. For cross-functional projects to work, you need to bring together diverse ideas and resources from...
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In Defense of the CEO Chair
Leadership & Managing People Magazine ArticleMany investors and their advocates believe that separating the roles of board chairman and CEO would improve corporate governance. But the practice could... -
Building Healthy Teams
Collaboration and teams AudioMary Shapiro, author of the “HBR Guide to Leading Teams” and professor at Simmons, on dealing with conflict and other issues. -
Creating Space for Religious Diversity at Work
Business and society Digital ArticleInside a two-year study of Germany’s first Islamic bank. -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
How to Deal with the Know-It-All in Your Office
Leadership & Managing People Digital ArticleWhether it's your boss, employee, or peer. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
THE STAKES OF ENGAGEMENT - Confidential Instructions for Jacques Parker
Strategy & Execution Case Study5.00View Details Two-party, multi-issue, scoreable negotiation regarding a prenuptial agreement, calling for a balance of substantive and relationship concerns. Marlene... -
Conflict Keeps Teams at the Top of Their Game
Leadership & Managing People Digital ArticleManagers often worry about conflict in their teams, afraid that any sign of trouble will undermine performance. A typical response to conflict is to ignore...