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How to Respond to "Take It or Leave It"
Strategy & Execution Digital ArticleYou really do have a choice. -
When to Make Private News Public (Commentary for HBR Case Study)
Organizational Development Magazine ArticleBetsy Sugarman, a rising star in a biotech company, finds out that she is pregnant. This is good news for her, but bad timing for her career. She has... -
In Defense of the CEO Chair
Leadership & Managing People Magazine ArticleMany investors and their advocates believe that separating the roles of board chairman and CEO would improve corporate governance. But the practice could... -
How to (Politely) Say "No" to Being a Manager
Communication Digital ArticleNot everyone wants to be the boss. -
We're in This Together
Strategy & Execution Magazine ArticleWhen managers from Wendy's International and Tyson Foods got together in 2003 to craft a supply chain partnership, each side had misgivings. There were... -
Make Your Meetings a Safe Space for Honest Conversation
Meeting management Digital ArticleMore freedom leads to more candor. -
Creating Space for Religious Diversity at Work
Business and society Digital ArticleInside a two-year study of Germany’s first Islamic bank. -
How to Deal with the Know-It-All in Your Office
Leadership & Managing People Digital ArticleWhether it's your boss, employee, or peer. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
Easy Networking Tips for the Networking Haters
Communication Digital ArticleBreaking the ice with "small talk" is so 2020. -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
When You Find Out a Coworker Makes More Money than You Do
Organizational Development Digital ArticleGet more information before you react. -
How to Get Comfortable “Being Yourself” at Work
Authenticity Digital ArticleAuthenticity is about how you feel in this moment of your life and what you’ll do to honor that identity. -
There's No Such Thing as Constructive Criticism
Leadership & Managing People Digital ArticleHere's a question guaranteed to make your stomach lurch: "Would you mind if I gave you some feedback?" What that actually means is "Would you mind if... -
How to Ask for What You Want
4 tips for getting your colleagues' attention. -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
Conflict Keeps Teams at the Top of Their Game
Leadership & Managing People Digital ArticleManagers often worry about conflict in their teams, afraid that any sign of trouble will undermine performance. A typical response to conflict is to ignore... -
These Strategies Will Help You Influence How Decisions Get Made
Organizational Development Digital ArticleNegotiators who understand the most common decision rules - majority rule, chair-decides, and consensus - are more likely to get their way. -
7 Rules for Persuasive Dissent
Business communication Digital ArticleA research-backed guide to challenging groupthink. -
Quality of Work Life—Learning from Tarrytown
Labor Magazine ArticleAt this large GM plant the union and management jointly seek to change the meaning of work itself
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Teamwork at the Top
Collaboration and teams SpotlightIt’s not just who’s in the room—it’s how they behave together. -
Where Data-Driven Decision-Making Can Go Wrong
Decision making and problem solving Magazine ArticleFive pitfalls to avoid -
5 Tips for Writing Meaningful Thank-You Notes
Business writing Digital ArticleShowing gratitude can help build a work culture where people feel valued and respected. -
When Your Boss Suddenly Reduces Your Scope
Managing yourself Digital ArticleSix strategies to help you move forward with confidence. -
How to Ask for Help Without Making Yourself Look Bad
Interpersonal skills Digital ArticleWhen you request support with confidence, your colleagues are more likely to see you as self-assured, pragmatic, and capable. -
Overcome Your Fear of Giving Feedback
Giving feedback Digital ArticleThree ways managers make the process harder than it needs to be. -
How to Gracefully Decline a Networking Request
Professional networks Digital ArticleProtect your time and energy — respectfully. -
Bringing Down the Temperature During Polarizing Times
Leadership Digital ArticleLessons on political bridge-building from Nigeria and Brazil. -
When a Team Member Speaks Up — and It Doesn’t Go Well
Interpersonal communication Digital ArticleHow the both of you can move beyond counterproductive emotions and use it as an opportunity to build psychological safety. -
When a Coworker Keeps Giving You Unsolicited Advice
Interpersonal communication Digital ArticleWhat to say to put a stop to their not-so-helpful suggestions. -
What Sets Genius Teams Apart
Collaboration and teams Digital ArticleA look at the psychology of the most effective executive teams. -
How to Structure Customer Service Calls to Boost Satisfaction and Sales
Customer service Digital ArticleResearchers found that service agents yield better results when they use warm language to start and end conversations, focusing on problem-solving in the middle. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
When Your New Boss Is a Micromanager
Managing yourself Digital ArticleWhy they might be hovering — and what you can do about it. -
Why Cofounder Partnerships Fail — and How to Make Them Last
Entrepreneurs and founders Digital ArticleNearly half of startup founders ultimately buy out their cofounder due to interpersonal rifts and power struggles. -
How to Get Your Colleagues On Board with Your Idea
Managing conflicts Digital ArticleOvercoming four common roadblocks you might face when trying to get someone to change their mind, agree with you, or take action. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
How to Get Your Team to Actually Speak Up
Leadership Digital ArticleTactics to help managers create a culture of psychological safety, transparency, and trust.
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You at Work: Dealing with Setbacks
29.95View Details Even the most successful professionals encounter hurdles at some point in their careers. While you can't avoid setbacks, you can recover from them and... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
HP-Cisco Alliance (A)
Organizational Development Case Study11.95View Details In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical... -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
THE STAKES OF ENGAGEMENT - Confidential Instructions for Jacques Parker
Strategy & Execution Case Study5.00View Details Two-party, multi-issue, scoreable negotiation regarding a prenuptial agreement, calling for a balance of substantive and relationship concerns. Marlene... -
Management Communication: A Self-Paced Learning Program
110.00View Details Communicating effectively can make all the difference between success and failure as a manager. Developed by business school faculty for use in MBA, undergraduate... -
L'Oreal: Global Brand, Local Knowledge
Sales & Marketing Case Study11.95View Details Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening... -
The International Committee of The Red Cross: Development of an Ethical Procurement Policy
Technology & Operations Case Study11.95View Details The Asia sourcing manager at the International Committee of the Red Cross (ICRC), a humanitarian organization working in conflict areas, had contributed... -
Hotel Vertu: Financing the Venture in the Boutique Hotel Industry
Innovation & Entrepreneurship Case Study8.95View Details Two recent MBA graduates are considering a business opportunity in the boutique hotel industry. Having found a seemingly attractive property in Savannah,... -
The First Rule of Mastery: Stop Worrying about What People Think of You
30.00View Details High-performance psychologist Michael Gervais presents a groundbreaking guide for overcoming what may be the single greatest constrictor of human potential:... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be
30.00View Details Fame is like lightning. Taylor Swift, Bob Dylan, Leonardo da Vinci, Jane Austen, Oprah Winfrey--all of them were struck. Why? What if they hadn't been?... -
Airbnb: What´s Next?
Sales & Marketing Case Study11.95View Details The general manager for Airbnb in Spain and Portugal, Jeroen Merchiers is pondering about several issue as he prepares to delegate responsibilities in... -
The HBT Merger (China Roles Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing... -
Managing Up (HBR 20-Minute Manager Series)
12.95View Details Manage your most important workplace relationship. Your boss plays an important role in your career. So how do you navigate this delicate, significant... -
Hindustan Unilever Limited
Organizational Development Case Study11.95View Details This case illustrates HUL's conflict resolution and people development policies using a 'Leading from the middle' example. The story centers around the... -
People Skills for a Virtual World Collection (6 Books) (HBR Emotional Intelligence Series)
110.00View Details How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of... -
Erik Peterson (D)
Organizational Development Case Study5.00View Details Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he consider resignation, go directly to the...
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How to Respond to "Take It or Leave It"
Strategy & Execution Digital ArticleYou really do have a choice. -
When to Make Private News Public (Commentary for HBR Case Study)
Organizational Development Magazine ArticleBetsy Sugarman, a rising star in a biotech company, finds out that she is pregnant. This is good news for her, but bad timing for her career. She has... -
In Defense of the CEO Chair
Leadership & Managing People Magazine ArticleMany investors and their advocates believe that separating the roles of board chairman and CEO would improve corporate governance. But the practice could... -
How to (Politely) Say "No" to Being a Manager
Communication Digital ArticleNot everyone wants to be the boss. -
You at Work: Dealing with Setbacks
29.95View Details Even the most successful professionals encounter hurdles at some point in their careers. While you can't avoid setbacks, you can recover from them and... -
We're in This Together
Strategy & Execution Magazine ArticleWhen managers from Wendy's International and Tyson Foods got together in 2003 to craft a supply chain partnership, each side had misgivings. There were... -
Building Healthy Teams
Collaboration and teams AudioMary Shapiro, author of the “HBR Guide to Leading Teams” and professor at Simmons, on dealing with conflict and other issues. -
Make Your Meetings a Safe Space for Honest Conversation
Meeting management Digital ArticleMore freedom leads to more candor. -
Creating Space for Religious Diversity at Work
Business and society Digital ArticleInside a two-year study of Germany’s first Islamic bank. -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your...