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A Covid-19 Vaccine Will Need Equitable, Global Distribution
Global Business Digital ArticlePolicymakers need to start planning now. -
How Hospitals Can Manage Supply Shortages as Demand Surges
Strategy & Execution Digital ArticleAn effective strategy must tackle both sides of the problem. -
Speed Kills: Supply Chain Lessons from the War in Iraq
Technology & Operations Magazine ArticleThe battle plan for Operation Iraqi Freedom called for a rapid, responsive force capable of identifying and removing threats immediately. Commercial supply... -
How DHL Express Navigated the Pause - and Rebound - of Global Trade
Global Business Digital ArticleThree counterintuitive lessons in resilience. -
We're in This Together
Strategy & Execution Magazine ArticleWhen managers from Wendy's International and Tyson Foods got together in 2003 to craft a supply chain partnership, each side had misgivings. There were... -
Washington Must Help the U.S. Regain the Lead in Manufacturing
Competitive strategy Digital ArticleThe federal government can and should play a much bigger role in helping American companies regain the lead in manufacturing. We need to invest a commensurate amount of federal R&D dollars in advanced manufacturing technologies as we do in other areas of science, technology, and engineering. The last administration created an assistant secretary for manufacturing […] -
Talent Management for the Twenty-First Century
Leadership & Managing People Magazine ArticleMost firms have no formal programs for anticipating and fulfilling talent needs, relying on an increasingly expensive pool of outside candidates that... -
Research: In Supplier Negotiations, Lying Is Contagious
Negotiation strategies ResearchYou might want to be careful about who you’re doing business with, because in the end, your behavior is likely to be influenced by theirs. -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
How One Bad Thanksgiving Shaped Amazon
Operations and supply chain management Digital ArticleIn 1998, the “Save Santa” incident marked a turning point. -
Keep Your Eye on Process Improvement
Operations and supply chain management Digital ArticleIn my consulting and research I’ve seen many companies launch process improvement programs such as Total Quality Management, Business Reengineering, Lean, and Six Sigma. Many got significant benefits, including lower costs, faster time-to-market, and better customer experiences. But after one round of improvement, they gave up and let their organization get flabby again. Organizations, like […] -
How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned
Technology & Operations Digital ArticleIntermountain Healthcare holds more than 2,500 huddles every morning. -
A CEO’s Common Sense of CIM: An Interview with J. Tracy O’Rourke
Hiring and recruitment Magazine ArticleAccording to Wickham Skinner (“What Matters to Manufacturing,” HBR January–February 1988), too many managers now approach production difficulties with “a menu of textbook techniques”—CIM, for example—when they should be thinking through the same old questions: What is my business? Where is the market? What machines and flexibilities do I really need? With Skinner’s strictures in […] -
What One Health System Learned About Providing Digital Services in the Pandemic
Technology and analytics Digital ArticleSeven takeaways from the CEO of Intermountain Healthcare. -
Bureaucracy Is Keeping Health Care from Getting Better
Operations strategy Digital ArticleBut lean management can help. -
Beyond Offshoring: Assess Your Company’s Global Potential
Globalization Magazine ArticleHow global an industry becomes depends on the interaction of production, regulatory, and organizational factors. Companies that read the landscape correctly will capture dramatic revenue growth. -
Customers as Innovators: A New Way to Create Value (HBR OnPoint Enhanced Edition)
Technology & Operations Magazine ArticleProduct R&D at many companies is a major bottleneck. The difficulty is that fully understanding the needs of just a single customer can be an inexact... -
Managing Bias and Risk at Every Step of the AI-Building Process
Technology & Operations Digital ArticleIt should be an iterative, cross-team effort. -
Simplify Outdated Corporate Processes
Leadership & Managing People Digital ArticleThree principles to help you bring order to chaos. -
What the Pandemic Means for Health Care’s Digital Transformation
Technology and analytics Digital ArticleThree key priorities identified by leading CIOs.
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Dakota Industrial Co. Ltd: Sustainable Garment Manufacturing in a Fast-Fashion World
Global Business Case Study11.95View Details This case explains how Dakota, a medium-sized garment maker headquartered in Hong Kong, built its sustainability program while serving a US$3 trillion... -
The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
The Premamrutha Dhaara Project: A Sustainable Drinking Water Solution with Social Impact
Technology & Operations Case Study11.95View Details Access to clean water is so critical for development and survival that the United Nations' Sustainable Development Goal number 6 (SDG-6) was to ensure... -
Whole Foods: The Path to 1,000 Stores
Technology & Operations Case Study11.95View Details The case examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was... -
Managing Inventories: The Reorder Point System
Technology & Operations Case Study11.95View Details Inventory replenishment concepts and tools are described. -
Orangia Highways (B)
Finance & Accounting Case Study5.00View Details An abstract is not available for this product. -
Cathay Pacific (B): Implementing an Integrated e-Freight Solution
Technology & Operations Case Study5.00View Details This case is designed as the second part of a two-part case study on Cathay Pacific's cargo operations, but it can be used separately on a stand-alone... -
Air Canada - Risk Management
Finance & Accounting Case Study11.95View Details The chief executive officer (CEO) of Air Canada was reviewing the company's risk management program with the intent to suggest changes to the policy.... -
Dan Gordon
Innovation & Entrepreneurship Case Study11.95View Details Describes Dan Gordon's first month on the job as Chief Operating Officer of Club Sports International (CSI), a chain of 7 health and fitness clubs. Describes... -
Rwanda Trading Company: Facing a Cash Flow Crisis
Innovation & Entrepreneurship Case Study11.95View Details This case is about a for-profit social enterprise in Rwanda named the Rwanda Trading Company (RTC) which purchases coffee beans from coffee growers in... -
C&S Wholesale Grocers: Self-Managed Teams
Organizational Development Case Study11.95View Details Rick Cohen, president and CEO of C&S Wholesale Grocers, is trying to decide whether and how to implement the self-managed teams concept in his warehouse.... -
Miroglio Fashion (A)
Sales & Marketing Case Study11.95View Details Francesco Cavarero, chief information officer of Miroglio Fashion, Italy's third-largest retailer of women's apparel, was trying to bring analytical rigor... -
The International Committee of The Red Cross: Development of an Ethical Procurement Policy
Technology & Operations Case Study11.95View Details The Asia sourcing manager at the International Committee of the Red Cross (ICRC), a humanitarian organization working in conflict areas, had contributed... -
Polyface: The Farm of Many Faces
Technology & Operations Case Study11.95View Details This case explores a method of value creation through exploiting synergies that exist in an environment where there is diversity. The context of the case... -
General Motors Technical Center India - Powertrain Engineering
Technology & Operations Case Study11.95View Details Prabjot Nanua was proud of the growing capabilities of the General Motors Technical Center India Powertrain Engineering group that he oversaw. Since 2003... -
Grab: Discovering New Frontiers for Growth in the Southeast Asian Sharing Economy
Leadership & Managing People Case Study11.95View Details Launched in 2012, Grab began in Malaysia as a third-party e-hailing taxi dispatching mobile application. The company expanded at a remarkable speed and... -
Technology Legend in China
Strategy & Execution Case Study11.95View Details Describes the sources of Legend's surge to dominance of the Chinese computer market and the subsequent split of distribution and manufacturing into Digital... -
School of Rock: Tuning into Structured Empowerment (A)
Management Case Study11.95View Details In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price's... -
Supply Chain Optimization at Madurai Aavin Milk Dairy
Finance & Accounting Case Study11.95View Details The Madurai District Cooperative Milk Producers' Union Ltd. also known as Madurai Aavin Milk Dairy (MAMD) has been one of the largest dairies in the southern...
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A Covid-19 Vaccine Will Need Equitable, Global Distribution
Global Business Digital ArticlePolicymakers need to start planning now. -
How Hospitals Can Manage Supply Shortages as Demand Surges
Strategy & Execution Digital ArticleAn effective strategy must tackle both sides of the problem. -
Dakota Industrial Co. Ltd: Sustainable Garment Manufacturing in a Fast-Fashion World
Global Business Case Study11.95View Details This case explains how Dakota, a medium-sized garment maker headquartered in Hong Kong, built its sustainability program while serving a US$3 trillion... -
Speed Kills: Supply Chain Lessons from the War in Iraq
Technology & Operations Magazine ArticleThe battle plan for Operation Iraqi Freedom called for a rapid, responsive force capable of identifying and removing threats immediately. Commercial supply... -
The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
The Premamrutha Dhaara Project: A Sustainable Drinking Water Solution with Social Impact
Technology & Operations Case Study11.95View Details Access to clean water is so critical for development and survival that the United Nations' Sustainable Development Goal number 6 (SDG-6) was to ensure... -
How DHL Express Navigated the Pause - and Rebound - of Global Trade
Global Business Digital ArticleThree counterintuitive lessons in resilience. -
We're in This Together
Strategy & Execution Magazine ArticleWhen managers from Wendy's International and Tyson Foods got together in 2003 to craft a supply chain partnership, each side had misgivings. There were... -
Washington Must Help the U.S. Regain the Lead in Manufacturing
Competitive strategy Digital ArticleThe federal government can and should play a much bigger role in helping American companies regain the lead in manufacturing. We need to invest a commensurate amount of federal R&D dollars in advanced manufacturing technologies as we do in other areas of science, technology, and engineering. The last administration created an assistant secretary for manufacturing […] -
Whole Foods: The Path to 1,000 Stores
Technology & Operations Case Study11.95View Details The case examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was...