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When Economic Incentives Backfire
Leadership & Managing People Magazine ArticleEconomic incentives become counterproductive when they undermine what Adam Smith called "the moral sentiments," such as the desire to be esteemed by others... -
How Companies Can Give More Than Just Thanks
Leadership & Managing People Digital ArticleMany cultures around the world celebrate a yearly thanksgiving festival, a time when we express our gratitude for a successful harvest. While observances... -
Case of Big Mac's Pay Plans
Organizational Development Magazine ArticleA case study examines the history of McDonald's compensation schemes for managers. The initial plans, managers complained, based compensation on sales... -
Why Incentive Plans Cannot Work
Employee incentives Magazine ArticleWhen reward systems fail, don’t blame the program—look at the premise behind it. -
How to Keep Working When You’re Just Not Feeling It
Personal productivity Magazine ArticleFour strategies for motivating yourself. -
We’re All Programmers Now
Technology and analytics Magazine ArticleWith generative AI, anyone can code. Here’s how to help your enterprise embrace this change. -
What Really Motivates You at Work?
Organizational Development Digital ArticleTo get the recognition that matters most to you, start by identifying exactly what that looks like. -
Bonuses in Bad Times (HBR Case Study and Commentary)
Organizational Development Magazine ArticleIt's 2008 and Spanish food retailer Superado is on course to miss its financial targets. According to company policy, this means that Superado should... -
Tech Talent Is Flooding the Job Market
Layoffs Digital ArticleEmployers have a rare opportunity to recruit from the ranks of the world’s leading digital companies. -
How to Pay Your Sales Force
Sales & Marketing Magazine ArticleA survey of 380 companies in 34 industries throughout the United States and Canada examined the three basic kinds of compensation plans and found: 1)... -
Balancing Autonomy and Structure for Remote Employees
Virtual teams Digital ArticleA roadmap for leaders in the hybrid era. -
Staying Power of the Public Corporation
Finance & Accounting Magazine ArticleThe publicly held corporation has not outlived its usefulness. Though LBOs release much of the untapped value and correct many of the inefficiencies of... -
New Thinking on How to Link Executive Pay with Performance
Organizational Development Magazine ArticleAs the stock market began its ascent in the mid-1990s, executive pay--always the subject of heated debate--mounted along with it. That's because among... -
Better Sales Networks
Sales & Marketing Magazine ArticleAnyone in sales will tell you that social networks are critical. The more contacts you have, the more leads you'll generate and, ultimately, the more... -
What to Do When Your Heart Isn't in Your Work Anymore
Leadership & Managing People Digital ArticleMake small changes to find purpose again. -
Middle Management Is the Key to Sustainability
Environmental sustainability Magazine ArticleHow unsung heroes ensure a company’s impact -
Passive-Aggressive Organization
Organizational Development Magazine ArticlePassive-aggressive organizations are friendly places to work: People are congenial, conflict is rare, and consensus is easy to reach. But, at the end... -
What Counts Most in Motivating Your Sales Force
Sales & Marketing Magazine ArticleA study indicates four factors which individually and in combination greatly affect salesperson motivation: the nature of the task; the personality, particularly... -
Designing Work That People Love
Organizational Development Magazine ArticleResignations are at an all-time high, and companies desperate to fill vacancies are trying everything from pay raises to trendy perks. But those interventions... -
Hazards of Hounding
Sales & Marketing Magazine ArticleCustomers who buy your product because they want to--not because you make them--are the most loyal, says Rice University's Paul M. Dholakia.
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Safety Should Be a Performance Driver
Workplace health and safety Magazine ArticleIt’s more than just a compliance issue. - SPONSORED CONTENT FROM Benify
Boost Competitiveness by Leveraging Global Benefits and Total Rewards
Compensation and benefits ResearchPulse Survey Sponsored By Benify -
What Really Motivates You at Work?
Employee incentives Digital ArticleTo get the recognition that matters most to you, start by identifying exactly what that looks like. -
HR’s New Role
Human resource management Magazine ArticleIn this tight labor market, cost cutting is out. Championing employee concerns is in. -
Research: The Benefits of a Pet-Friendly Workplace
Compensation and benefits Digital ArticlePlus guidance on what to do when some employees prefer a pet-free workplace. -
Middle Management Is the Key to Sustainability
Environmental sustainability Magazine ArticleHow unsung heroes ensure a company’s impact -
We’re All Programmers Now
Technology and analytics Magazine ArticleWith generative AI, anyone can code. Here’s how to help your enterprise embrace this change. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
The High Cost of Neglecting Low-Wage Workers
Business management SpotlightSix mistakes that companies make—and how they can do better -
How to Hang On to Your Frontline Workers
Management Digital ArticleThis issue's Spotlight includes three articles about the often misunderstood importance of low-wage employees to a company's success. In "The High Cost... -
How to Motivate a Top Performer — When You Can’t Promote Them
Compensation and benefits Digital ArticleTalented employees may feel demoralized by slow career advancement. These interim strategies can help ensure their underlying needs are met. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
What Companies Get Wrong About Talent Management
Organizational Development Digital ArticleBusinesses make all kinds of mistakes when it comes to recruiting, hiring, benefits, and job design. In fact, many common U.S. HR practices are downright... -
Tech Talent Is Flooding the Job Market
Layoffs Digital ArticleEmployers have a rare opportunity to recruit from the ranks of the world’s leading digital companies. -
5 Things Employers Get Wrong About Caregivers at Work
Diversity and inclusion Digital ArticleMyth #1: School and childcare are back to normal. - SPONSORED CONTENT FROM FRESHWORKS
Elevating the Digital Workplace Experience
Technology and analytics ResearchWhite Paper Sponsored By Freshworks -
Why Your Mentoring Program Should Be Mandatory
Mentoring Magazine ArticleWhen given a choice, the employees who most need help are likely to opt out. -
Performance Management Shouldn’t Kill Collaboration
Employee performance management Magazine ArticleHow to align goals across functions -
Balancing Autonomy and Structure for Remote Employees
Virtual teams Digital ArticleA roadmap for leaders in the hybrid era. -
Designing Work That People Love
Talent management Magazine ArticleIt’s easier than you think.
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The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
Teena Lerner: Dividing the Pie at Rx Capital (Abridged)
Leadership & Managing People Case Study11.95View Details Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts... -
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad
Organizational Development Case Study8.95View Details In May 2007, the Engstrom Auto Mirrors plant, a relatively small supplier based in Indiana, faces a crisis. The business was in the second year of a downturn.... -
PremiumSoft: Managing Creative People
Innovation & Entrepreneurship Case Study11.95View Details PremiumSoft had been a competitive player in the SQL software market for 10 years. Like many software companies, PremiumSoft's business model required... -
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
Strategy & Execution Case Study8.95View Details This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers... -
The Atchison Corporation (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
eBay Partner Network (A)
Technology & Operations Case Study11.95View Details eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates... -
Massachusetts Financial Services
Organizational Development Case Study11.95View Details This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial... -
Jieliang Phone Home! (B)
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
Cross Country Group: A Piece of the Rock (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Kjell and Company: Motivating Salespeople with Incentive Compensation (A)
Sales & Marketing Case Study11.95View Details Kjell & Company was a Swedish retail electronics chain. The company's products consisted of home electronics and accessories. The company was noted for... -
Lincoln Electric: Venturing Abroad
Strategy & Execution Case Study11.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
Procurement at Betapharm Corp. (A)
Finance & Accounting Case Study11.95View Details Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently. -
Yale University Investments Office
Finance & Accounting Case Study11.95View Details Yale University's investment office was responsible for managing its endowment, which totaled nearly $4 billion in June 1995. Yale had developed a rather... -
Purity Steel Corporation, 2012
Finance & Accounting Case Study11.95View Details Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new... -
TopCoder (A): Developing Software through Crowdsourcing
Technology & Operations Case Study11.95View Details TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder... -
Reviving Edwards Lifesciences
Strategy & Execution Case Study11.95View Details The case Reviving Edwards Lifesciences provides a vehicle to understand the evolution of Edwards Lifesciences (EL) as a leader in the heart valve replacement... -
MacAfee Building Supply: Improving Performance Across Retail Stores (A)
Leadership & Managing People Case Study11.95View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
The Atchison Corporation (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming...
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The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
Teena Lerner: Dividing the Pie at Rx Capital (Abridged)
Leadership & Managing People Case Study11.95View Details Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts... -
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad
Organizational Development Case Study8.95View Details In May 2007, the Engstrom Auto Mirrors plant, a relatively small supplier based in Indiana, faces a crisis. The business was in the second year of a downturn.... -
PremiumSoft: Managing Creative People
Innovation & Entrepreneurship Case Study11.95View Details PremiumSoft had been a competitive player in the SQL software market for 10 years. Like many software companies, PremiumSoft's business model required... -
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
Strategy & Execution Case Study8.95View Details This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers... -
The Atchison Corporation (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
When Economic Incentives Backfire
Leadership & Managing People Magazine ArticleEconomic incentives become counterproductive when they undermine what Adam Smith called "the moral sentiments," such as the desire to be esteemed by others... -
eBay Partner Network (A)
Technology & Operations Case Study11.95View Details eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates... -
Massachusetts Financial Services
Organizational Development Case Study11.95View Details This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial... -
Jieliang Phone Home! (B)
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women...